NovaProSigns (novaprosigns.com) has a 4.1 out of 5 rating on OK.one, based on 32 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 78% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 50% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
Nova Pro Signs worked with me to get the exact font and size for my business. The brushed gold metal with backlights sign is the first thing my customers see when they walk in and we receive compliments on the quality of it all the time. They beat everyone else’s price and I checked several other places. Delivery was fast and I highly recommend.
Reply from NovaProSigns2026-08-04
Thank you so much for your fantastic review! 🌟 We're delighted to hear that we were able to create the perfect sign for your business and that it's already making such a great impression on your customers. Your kind words about our quality, pricing, and fast delivery truly mean a lot to us. Thank you for your recommendation and support we look forward to working with you again on your future signage projects!
V
Victoria · 1 review · Experienced 2026-07-21 ·
★★★★★
NovaProSigns was great at helping…
NovaProSigns was great at helping design our backlit metal brand signage for our office. Very much appreciated the installation video as well. Great customer service start to finish.
Reply from NovaProSigns2026-08-04
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you're happy with your backlit metal brand signage and that our installation video was helpful. It means a lot to know you had a great experience with our team from design to completion. Thank you for your trust and support we truly appreciate it and look forward to working with you again on your future signage projects!
Low quality. Ton of back and forth comms to correct first botched order. Not impressed
M
Matthew Oliver · 4 reviews · Experienced 2026-07-20 ·
★★★★★
Excellence Product and Support
I can't say enough great things about my dealing with NovaProSigns. Right from the beginning my dealing with Lilly were the upmost positive. The customer service was only over shadowed by the quality of the end product. I will be displaying our sign at an industry tradeshow and can't wait for the positive feedback to generate more sales and I'm no salesman. The timely manner in which I received the product has given me ample time to focus on other aspects of the display. Again I want to thank all at Nova and Lilly for such a great experience.
Reply from NovaProSigns2026-08-04
Thank you so much for your incredible review! 🌟 We're delighted to hear that you had such a positive experience from start to finish and that you're happy with the quality of your sign. It means a lot to know we could help make your trade show preparations easier. Thank you for your trust and kind words we truly appreciate your support and wish you great success at the event. We look forward to working with you again in the future!
NovaPro Signs is top notch! Lilly helped me through the entire process, beginning to end. She was so helpful and accommodating and made the process very smooth. She provided me with pictures throughout the process and listened to my concerns to change a couple of things along the way! My sign arrived and it is perfect! Highly recommend NovaPro and Lilly!
Reply from NovaProSigns2026-07-14
Thank you so much for your amazing review! 🌟 We're delighted to hear that you had such a smooth experience from start to finish. It means a lot to know that we could bring your vision to life and keep you informed throughout the process. We're thrilled that you love your new sign! Thank you for your recommendation and support we truly appreciate it and look forward to working with you again in the future.
J
Jim Nelson · 1 review · Verified · Experienced 2026-07-03 ·
★★★★★
The entire ordering process was much…
The entire ordering process was much easier than I expected. Uploading my logo, approving the design, and tracking the order were all simple and hassle-free. The final product arrived exactly as shown in the proof, which gave me a lot of confidence in their work.
Reply from NovaProSigns2026-07-14
Thank you so much for your thoughtful review! 🌟 We're delighted to hear that the entire ordering process was smooth and hassle-free. It's especially rewarding to know that your finished sign matched the approved proof and met your expectations. Thank you for trusting us with your project we truly appreciate your support and look forward to working with you again in the future!
We needed signage that matched our brand colors perfectly, and Nova Pro Signs delivered exactly 💯 that. The design team paid close attention to every detail, and the finished sign looks like it was made specifically to complement our space. We've already had several customers ask where we got it.
Reply from NovaProSigns2026-07-01
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that we were able to match your brand colors perfectly and deliver a sign you love. It means a lot to know your customers are already noticing it! Thank you for trusting Nova Pro Signs—we look forward to working with you again on your future signage projects.
I still have not received my refund or my product countless emails back-and-forth spending me is all I’ve received. Do not do business with these people.
T
Thomas Wilson · 1 review · Verified · Experienced 2026-03-07 ·
★★★★★
We needed new signage for our retail…
We needed new signage for our retail location and Nova Pro Signs delivered exactly what we envisioned. The design looked clean, the colors were accurate, and installation was much easier than expected. We've already received compliments from customers.
Reply from NovaProSigns2026-06-26
Thank you, Thomas! We're delighted that you love your new signage and that it's already receiving compliments from your customers. We appreciate your kind words and look forward to helping you with your future signage needs!
Thank you, Chloe! We're so glad you had a great experience. We truly appreciate your recommendation and look forward to working with you again in the future!
I’m always a bit nervous ordering custom stuff online, but the team at Nova Pro Signs was great. They sent over a mockup first so I could see exactly how the LED neon would look. The shipping was surprisingly fast too, and it was packaged really securely. It looks amazing in my studio!
Reply from NovaProSigns2026-06-01
Thank you, George! We're so glad the mockup helped you feel confident in your purchase and that you love your LED neon sign. We appreciate your kind words about our service, shipping, and packaging. Enjoy your new sign, and thank you for choosing Nova Pro Signs!
I'm really impressed with the quality here. The acrylic storefront sign I got looks professional and elevated the look of my shop instantly. Communication was easy and friendly.
Reply from NovaProSigns2026-06-01
Thank you, Tiffany! We're delighted that you love your acrylic storefront sign and that it elevated the look of your shop. We appreciate your feedback and are glad you had a great experience with our team. Thanks for choosing us!
I got quotes from a few local paces that were double the price. I decided to give Nova Pro a shot and I'm glad I did. The quality for the blade sign I received is professional grade. It feels sturdy and the lighting is crisp. You definitely get high end quality for a fair price.
Reply from NovaProSigns2026-05-18
Thank you for sharing your experience! We’re thrilled to hear that you chose Nova Pro Signs and are happy with your blade sign. It’s great to know the quality, lighting, and overall craftsmanship met your expectations.
We truly appreciate your trust in us and are glad we could provide high-quality signage at a fair price. We look forward to assisting you with any future projects!
be aware of this scam: I purchase a small sign from Nova Pro signs, agree on the price thay game me of $145 for two small aluminum 7 inches by 4 inches, after I paid for, today they sent me a message that doesn't make sense and unethical , they want to charge an extra $100, after hey confirmed the price I and I paid for. This is what they sent me a day after I made my purchase " So, A verdict came in earlier regarding the differentiation between stainless steel and aluminum is that, Aluminum costs a $100 more. The current payment that you have made right now, we are obliged to go with the stainless steel one. Let me know if you can make a deposit of $100 more once it's completed on Aluminum or we can make a refund straight away to you" This is fraud!!
Reply from NovaProSigns2026-05-15
Hello Lino,
Thank you for sharing your feedback. We sincerely apologize for the confusion regarding the material costs for your signs. It was never our intention to cause frustration, and we’re sorry that our communication regarding the price difference between aluminum and stainless steel felt misleading.
Our goal was to be transparent about a mid-process cost discovery and offer you a choice: to proceed with the premium aluminum for the additional cost, or to receive a full and immediate refund if you weren't comfortable with the change. We offer the refund specifically because we value your trust; if we intended to scam anyone, a refund wouldn't be an option!
We would still love the opportunity to make these signs for you at the quality you expect. If you're open to it, please reach out to us directly so we can find a solution that makes you happy.
If you feel we’ve addressed your concerns fairly, we would kindly ask if you’d consider removing or updating this review, as we are a small team that works hard to maintain a positive reputation. Regardless, we appreciate your business and hope to make this right.
P
Perry Young · 1 review · Verified · Experienced 2026-05-04 ·
★★★★★
Ordered a custom metal sign for our…
Ordered a custom metal sign for our office lobby and the craftsmanship is top tier. You can tell they use high grade materials; the finish is smooth and the mounting was straightforward. It's hard to find companies that actually care about the small details these days, but these guys nailed it. Highly recommend for any business.
Reply from NovaProSigns2026-05-18
Thank you for your kind words! We’re thrilled to hear that your custom metal sign for your office lobby met your expectations. It’s great to know the craftsmanship, materials, and installation process stood out to you.
We truly appreciate your feedback and recommendation, and we look forward to assisting you with any future signage projects!
M
Mark Coats · 1 review · Experienced 2026-04-02 ·
★★★★★
The Best company and the best service I…
The Best company and the best service I have ever experienced. Very honest and customer friendly!!!!
Reply from NovaProSigns2026-04-28
We’re blushing! Thank you for the kind words. Providing the best service is always our top priority. We look forward to working with you again soon!
This sign is great quality! It arrived super quickly. Exactly as described! I'm so happy with it. Great item! Quick delivery and the customer service was excellent! Troy was my guy.
Reply from NovaProSigns2026-04-22
Thank you for the 5-star rating, Lynne! We pride ourselves on providing both high-quality products and efficient delivery. It’s wonderful to know our customer service met your expectations. We appreciate your business and look forward to working with you again in the future.
Incredible experience from communication to product. They listened and gave us exactly what we wanted and the quality is superb. Would recommend this company to anyone looking for an upscale design and outstanding product.
Reply from NovaProSigns2026-04-18
Hi Kristy, thank you so much for the 5-star review! We are thrilled to hear that the Custom Gold Metal Sign for Coastal Realty Group exceeded your expectations. We take great pride in our craftsmanship, and knowing the quality stood out to you means the world to us. Enjoy your spectacular new sign!
Love our sign seller is very quick with communication. Great quality for the price, and the lights are very powerful, love it so much, will definitely purchase again.
Reply from NovaProSigns2026-04-16
Thank you so much for your kind feedback! We’re really happy to hear that you had a smooth experience with our communication and loved the quality of your sign. It means a lot to us that the lighting and overall result met your expectations. We truly appreciate your support and look forward to creating something amazing for you again!
