Reviewers had a great experience with this company. Customers often praise the quick delivery times, attractive packaging, and useful products that work exceptionally well for their intended purposes. Many people frequently mention smooth overall transactions and items arriving safely and in excellent condition ready for use.
Though some customers experienced extremely long delivery delays, occasional tracking issues, or packages that arrived damaged. Others noted that certain received items felt flimsy, failed to work properly, or did not match their original expectations. A few reviewers also pointed out sizing discrepancies or flaws in the materials that made products difficult to use.
Firstly, it took a long time to be delivered. The item I ordered was a 5 point charger, which was useless because it didn’t work. I was charged £18.37 which was a lot more than I thought. Postage cost was ridiculous. I received just over £4 in refund.
However, after many emails, I was offered just £3 which is an insult.
They offered a replacement which I refused because I’d lost trust in the company. Further pleas from me for a full refund were refused. So I end up with an item that doesn’t work plus postage that was ludicrous.
Absolutely useless set up that provides awful service and treats the paying public with contempt.
I was overcharged but after I made contact with the Company the matter was quickly resolved.My item took a while to come but I was happy when it arrived.
I loved the slides but I thought for example the slide of the moon would be on every wall so I was disappointed that it only shone on the ceiling/ one wall. Brilliant idea though.