Hi Bob,
I am so sorry to hear that you were not happy with the portion size of your meals. Calories have significant influence on portion size. Thank you for your compliments regarding our taste, variety and presentation, we are thankful that you've given us the opportunity to service you!
Thank you for bringing this to our attention! We have recently made some changes to accommodate a more convenient shipping schedule for our valued customers. Our team is actively working to update our website so that it is in alignment with this recent change. We thank you for your patience and understanding.
Hiral,
Thank you for your support of our mission and philosophy! Although we try to limit our seasoning to the guidelines of the Longevity Diet, we completely understand that it did not fit your flavor expectations. We sincerely apologize for this and thank you for giving us a try!
Hi Laura,
We are so sorry to disappoint you. It saddens us to hear that we did not live up to your expectations. Your meals ingredients along with the nutrition label and heating instructions are on the back of the cardboard sleeve that your meals are contained in.
We include potatoes because they are found in the Longevity Regions. We truly apologize that you did not enjoy this item.
We appreciate your feedback and apologize again for letting you down.
Hi Carine,
Thank you for your feedback! I completely apologize that you did not like some of th ingredients in your meals. I am happy to share with you that we will be offering a Pick Your Own menu option in the near future that will allow you to select the meals you wish to receive.
I have taken a look into your account and have noticed that you have a 5 Day Pescatarian Meal Plan. The scampi dish was a dinner on Day 4!
On the 5 day Pescatarian Meal plans, Days 1-3 contain fish while Days 4 and 5 are vegan. This is due to the "reducitarian" approach that Nutrition for Longevity follows. This belief system, that is in alignment with the Longevity Diet by Dr Valter Longo and is backed by 3 Decades of research, simply stresses that in order to maintain optimum health individuals should reduce the amount of animal protein they consume throughout the week! I can confirm that you have received the correct ingredients in your dish! :)
Carrie,
We sincerely apologize that you did not like the taste of your meals. We are always interested in our customer's feedback regarding the taste as we strive to make our meals delicious and appealing to all of our wonderful customers.