Hello,
Thank you so much for your wonderful review and 5-star rating.
We’re delighted to hear that your order arrived quickly and that you’re very satisfied with the product quality. Feedback like yours means a lot to us.
If you ever have any questions or need assistance in the future, you can reach our customer service team via https://support.nuubu.com
Nuubu Support Team
你好 Robert,
感谢你的反馈,也感谢你对我们足贴的夸奖——很高兴得知它们对你有帮助。
很抱歉得知我们的邮件广告让你感觉太频繁或过于推销。你的体验对我们非常重要,我们理解这可能会让人困扰。
如果你需要调整邮件偏好设置或取消订阅我们的邮件列表,请联系我们的客服团队,他们会帮你进一步处理:https://support.nuubu.com
Nuubu Support Team
Hello Stan Correia,
Please accept our apology for any inconvenience this situation may have caused.
We understand how important it is to know the delivery status of your order and we are sorry if this has been unclear. Our orders are processed and shipped as quickly as possible once payment is confirmed, which means the automated system starts packing and sending the package right away and we are unable to change or cancel the order at that stage.
For detailed information about your specific order and delivery time, please contact our customer service team directly via: https://support.nuubu.com. They will be able to check your order status and assist you further.
Thank you for your patience and for sharing your feedback.
Nuubu Support Team
B
Beverly Berry · 写过 1 条评价 · 体验于 2026-07-10 ·
★★★★★
产品做工精良
该产品做工精良,实用且不过分。 该公司在推广他们的产品时并不咄咄逼人。
nuubu.com 回复2026-07-14
Hello Beverly,
Thank you for taking the time to share your feedback and for your 4-star review.
We’re glad to hear you find the product well made, practical, and appreciate our non-pushy approach to promoting it. Feedback like yours helps us continue to improve and maintain our standards.
If you ever have any questions or need assistance, our customer service team is available at https://support.nuubu.com
Nuubu Support Team
k
kuHflge Ryghnde · 写过 4 条评价 · 体验于 2026-07-03 ·
★★★★★
成功了!😄
nuubu.com 回复2026-07-08
Hello,
Thank you so much for your 5-star review and for sharing that it worked for you!
We truly appreciate your feedback and support.
Nuubu Support Team
Hello,
We’re sorry to hear about the trouble you had cleaning the black sticky residue.
We are already investigating the details of your case and will get back to you as soon as possible. For any additional information or assistance, please reach out to our customer service team at https://support.nuubu.com
Nuubu Support Team
Hello Kataraina,
I hope you’re doing well! I wanted to reach out again after my previous message through Trustpilot. I genuinely value your feedback and would love the opportunity to learn more about your experience.
If you’re still open to discussing this further or if you need any help, please don't hesitate to get in touch via https://nuubu.com/contact-2. I’m here to review your case privately and work towards a resolution that meets your needs.
When you do reach out, please use the subject line "Trustpilot - Nuubu" and mention your review. This will assist me in locating your details quickly to provide you with the best support possible.
Thank you for sharing your thoughts with us. I truly appreciate it and look forward to continuing our conversation whenever it suits you.
Warm regards,
Jane Torres
Nuubu Customer Care Manager
Nuubu Support Team
Hello Neville,
Thank you so much for your wonderful review and for sharing your experience with Nuubu pads.
We’re delighted to hear that you find them simple and easy to use and that they have become a trusted part of your routine.
If you ever have any questions or need any assistance, our customer service team will be happy to help you at https://support.nuubu.com
Nuubu Support Team
你好,
感谢你分享使用体验,也感谢你过去一个月使用 Nuubu 产品。
很抱歉得知部分足贴的粘性有问题,且你脚踝肿胀的改善效果不稳定。我们理解这可能会让人沮丧,尤其是大部分足贴都按预期起作用的情况下。
我们已经在调查你案例的具体情况,会尽快回复你。如需进一步帮助,请联系我们的客服团队:https://support.nuubu.com,以便我们详细查看。
感谢你的耐心,也感谢你给我们机会来解决你的问题。
Nuubu Support Team