令人震惊!产品什么也没做,非常贵,然后当我三个月后收到另一次送货的账单时,我发现这是重复订单。试图取消此订单,他们声称没有我的电子邮件,尽管他们通过他们声称没有的电子邮件地址进行通信。他们也无法通过订单号追踪我的订单。我最终设法通过电话取消。根据我的经验,狡猾的公司。
今天晚些时候公司联系我说他们已经退款并道歉了,所以也不全是坏事!
nuubu.com 回复2025-12-05Hello Anne,
We apologize if this has inconvenienced you in any way. It's unfortunate to hear about your experience, and it's not the kind of service we aim to provide.
We attempted to reach out for your order details, but unfortunately, we haven't received a response. We've already sent you a request for order information through Trustpilot. However, if you have not received it, please update your review or contact us via the contact form at https://nuubu.com/contact-2.
To access and verify your order information, we need the following details:
- Email address used to place the order
- Order number
Thank you for helping us grow and learn.
Best regards,
Nuubu Support Team