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金钱与保险

OCBC Bank

26 条评价

1.126 条评价
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关于 OCBC Bank

数据更新
网站
ocbc.com
分类
金钱与保险
所在地
新加坡
状态
待认证
近 12 个月
12 条评价
差评回复率
0%(0/25 条)
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OCBC Bank靠谱吗?

OCBC Bank(ocbc.com)在 OK.one 的综合评分为 1.1 分(满分 5 分),基于本站收录的 26 条用户评价,属于金钱与保险分类,口碑较差。96% 的评价为 1 星,差评比例偏高;商家尚未回复差评;近 12 个月新增 12 条。数据最后更新于 2026-10-24。

用户怎么说

OCBC arbitrarily closed the user's account without reason.OCBC arbitrarily closed the user's…

OCBC arbitrarily closed the user's account without reason. Disappointed with the banking industry in Singapore, the user has decided not to engage in any financial dealings in Singapore anymore. It seems like a country lacking regulation and contractual integrity.

OCBC Bank in Singapore is an extremely…

OCBC Bank in Singapore is an extremely untrustworthy institution. I live in China and hold a Chinese passport. Today, December 10, 2024, I received an email from them stating that because I am neither a Singaporean citizen nor a resident of Singapore, I am required to handle the funds in my bank account by December 15, or they will close my account. One year ago, they actively came to mainland China to solicit customers, attracting people from mainland China to become their clients. When I opened my account through their online banking service, I followed all their requirements, submitting my Chinese passport and all necessary information. As required, I deposited at least 3,000 Singapore dollars along with other currencies. Now, they are giving users only five days to manage their funds, blatantly violating the original account-opening principles and treating customers like cattle or dogs to be driven away in haste. This kind of behavior is utterly disgusting. I will never trust any Singaporean bank again!

OCBC Singapore rejected to compensate consumer's loss due to their negligence

This scam case happened in Oct 2021 in Singapore, my monetary loss is SGD47,500.00 which out from my OCBC account. Police case report No. is A/20211023/2044. When I reported the case to police, funds sitting in the receiving account which is a local OCBC a/c. After I reported the scam case to police, police gave instruction to OCBC Singapore to freeze the account. Unfortunately, the funds were transferred out from the receiving account(scammer’s account) after police gave instruction to OCBC to freeze, due to OCBC’s weak cyber security system and mechanism which lead to my loss, it’s OCBC’s fault and negligence. I had numerous communications with OCBC asking for compensation, reason being: 1. On 22 Oct 2021, I changed the transfer limit on OCBC digital app, after one hour it took effective; however, in other Singapore banks it need to take 24 hours to be effective. 2. There were total FOUR transactions on same day, no OTP required and all released immediately. 3. Scammer hacked OCBC system and sent email by using OCBC official email estatemenATocbc.com to acknowledge the transactions. 4. When I reported the case, funds sitting in the receiving account which is a local a/c. Then money got transferred out after police gave instruction to freeze receiving a/c. It is OCBC’s weak cyber security system and mechanism which lead to customers’ loss, it’s OCBC’s fault and negligence. OCBC didn’t fully and completely execute police’s order and hold responsible & liable for consumer’s losses. However, the way OCBC Singapore handling this case is really disappointing. OCBC denied everything and even tried to block my email from communicating with them. Now I brought this case to FIDReC(Financial Industry Disputes Resolution Centre Ltd) which is a local mediation platform. The case No. is 2022/2861. I have raised lots of queries questioning how OCBC Singapore handled my case throughout the process, which resulting in my monetary loss. We communicated through FIDReC platform, and they kept delaying response to my queries which I raised on 30 Dec 2022. OCBC purely denied everything and refused compensation in Dec 2022. As an established banking, OCBC Singapore need to follow corporate ethics, take corporate liabilities and responsibilities, compensate consumer’s loss of life saving, due to their fault and negligence.

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