OFFstep

Hello Vyacheslav Nichik! We hope that you are doing well. We sincerely appreciate your kind words about OFFstep! We're thrilled to hear that you’re satisfied with our platform, and we’re grateful for your feedback. Our team is committed to delivering the best possible experience for artists and labels, and it’s great to know that we’re meeting your expectations. Rest assured, we’ll keep working hard to maintain this quality. If you ever need assistance, our support team is always here for you. You can contact us through support tickets in your account, via the chat with "Easy", or by email. We also have a helpful FAQ section that might answer some of your questions: https://offstep.com/faq/ Wishing you a fantastic year ahead, and thank you once again for your positive feedback. Your opinion means a lot to us! We remain available for any additional questions. Best regards, Gabriela - OFFstep Team.

Hello Andrejs Ivascisins! We hope that you are doing well. We sincerely appreciate your kind words about OFFstep! We're thrilled to hear that you’re satisfied with our platform, and we’re grateful for your feedback. Our team is committed to delivering the best possible experience for artists and labels, and it’s great to know that we’re meeting your expectations. Rest assured, we’ll keep working hard to maintain this quality. If you ever need assistance, our support team is always here for you. You can contact us through support tickets in your account, via the chat with "Easy", or by email. We also have a helpful FAQ section that might answer some of your questions: https://offstep.com/faq/ The "Daily Stats" menu, which displays streaming data from Deezer, Apple, Spotify, and Audiomack, is updated weekly, with the figures always reflecting the previous week. Therefore, to track daily updates to these numbers, you would need to check them directly via your artist accounts on those platforms. We remain available for any additional questions. Best regards, Gabriela - OFFstep Team.

Hello, DEKAY! We hope that you are doing well. We sincerely regret that your experience with us didn't meet your expectations. Our commitment is to continuously improve our services, and your feedback is essential for this process. We regret that you had difficulties with the approval of your content. OFFstep has a quality control team that helps artists and labels adapt their releases to the DSP rules. If your products do not comply with these rules, our quality control team will request the necessary changes or reject the content. In order to better serve our users, we make the guidelines publicly available so that they can be verified: https://offstep.com/faq/offstep-content-guidelines/ Please don’t hesitate to reach out with any further details or concerns. If you ever need assistance, our support team is always here for you. You can contact us through support tickets in your account, via the chat with "Easy", or by email. We also have a helpful FAQ section that might answer some of your questions: https://offstep.com/faq/ We appreciate your time and remain at disposal. We look forward to hearing from you! Best regards, Gabriela - OFFstep Team.

Hello! We hope that you are doing well. We sincerely appreciate your kind words about OFFstep! We're thrilled to hear that you’re satisfied with our platform, and we’re grateful for your feedback. Our team is committed to delivering the best possible experience for artists and labels, and it’s great to know that we’re meeting your expectations. Rest assured, we’ll keep working hard to maintain this quality. If you ever need assistance, our support team is always here for you. You can contact us through support tickets in your account, via the chat with ""Easy"", or by email. We also have a helpful FAQ section that might answer some of your questions: https://offstep.com/faq/ Wishing you a fantastic year ahead, and thank you once again for your positive feedback. Your opinion means a lot to us! We remain available for any additional questions. Best regards, OFFstep Team

Hello! We hope that you are doing well. We sincerely appreciate your kind words about OFFstep! We're thrilled to hear that you’re satisfied with our platform, and we’re grateful for your feedback. Our team is committed to delivering the best possible experience for artists and labels, and it’s great to know that we’re meeting your expectations. Rest assured, we’ll keep working hard to maintain this quality. If you ever need assistance, our support team is always here for you. You can contact us through support tickets in your account, via the chat with ""Easy"", or by email. We also have a helpful FAQ section that might answer some of your questions: https://offstep.com/faq/ Wishing you a fantastic year ahead, and thank you once again for your positive feedback. Your opinion means a lot to us! We remain available for any additional questions. Best regards, OFFstep Team

Hello! We hope that you are doing well. We sincerely appreciate your kind words about OFFstep! We're thrilled to hear that you’re satisfied with our platform, and we’re grateful for your feedback. Our team is committed to delivering the best possible experience for artists and labels, and it’s great to know that we’re meeting your expectations. Rest assured, we’ll keep working hard to maintain this quality. If you ever need assistance, our support team is always here for you. You can contact us through support tickets in your account, via the chat with ""Easy"", or by email. We also have a helpful FAQ section that might answer some of your questions: https://offstep.com/faq/ Wishing you a fantastic year ahead, and thank you once again for your positive feedback. Your opinion means a lot to us! We remain available for any additional questions. Best regards, OFFstep Team

Hello, Kaymapsolutions! We hope that you are doing well. We sincerely regret that your experience with us didn't meet your expectations. Our commitment is to continuously improve our services, and your feedback is essential for this process. We are committed to ensuring that your issue is resolved as quickly as possible. We have reviewed your case and found that additional instructions were sent via ticket ID 10179939, which is currently awaiting your reply. Should the error persist, please do not hesitate to contact the OFFstep support team again; we would be happy to assist you. Your satisfaction is very important to us, and we're committed to improving based on your feedback. We appreciate your time and remain at disposal. We look forward to hearing from you! Best regards, Gabriela - OFFstep Team.

Hello, maddogmilone! We hope that you are doing well. We sincerely appreciate your kind words about OFFstep! We're thrilled to hear that you’re satisfied with our platform, and we’re grateful for your feedback. Thank you for your suggestion, and we would like to invite you to provide us with more details about your observations by submitting a support ticket in your OFFstep account! To contact us, please access your profile and go to Support > My tickets > Create a new ticket. Wishing you a fantastic year ahead, and thank you once again for your positive feedback. Your opinion means a lot to us! We remain available for any additional questions. Best regards, OFFstep Team.