Horrible! Run! OKHall is not okay!! I usually check up on these sites, but didn’t even realize I wasn’t on the site I looked up. That’s my fault, the rest is on them!! The quality is sub-par. According to THEIR return policy online, exchange can be made without a charge. Wrong! I followed their instructions and purchased the size their site recommended, they are too big. I asked to exchange and was told I could pay 9.99 more and get second pair in “correct size” & keep the “too big” ones. I said no just want my free exchange per website. They said that only applied to defect. It clearly states under size problem, exchange for free. I was told since I didn’t want to pay the 9.99, I could have a 10% refund and keep the jeans… they want to give me 4.50 on a $45 purchase or pay 9.99 more for them to try again. At the very bottom of their customer support site they say can NOT offer free exchange or returns, even though it states in other paragraph under size problem, that it’s free. This company is AWFUL!! Don’t make the mistake I did! DO NOT PURCHASE FROM HERE. I’m left with either sending them more money, risking that the next pair is better or losing $40.50 to their con. Either way it’s a loss because they are cheaply made and poor quality.
Jeans were not as advertised - poorly made and missized. When I tried to return them, they would only offer 10% and said I would have to pay for the return to CHINA myself - it was more than the cost of the jeans. I should have researched better.
Would give 0 stars. Misrepresentation of product and refund policy required to pay for shipping to return to China which was more than the value of the product. I wouldn’t even call them jeans because of the low material quality.
This is a bait and switch--the women in the ad specifically state that these are Judy Blue brand jeans, and they are not. They are cheaply made and definitely not worth the price I paid.
Terrible quality. Nothing like what was shown online. They are a company from China and will only offer a 10% refund. I am so upset that I am out $50. Avoid a headache and Do not order from them !!
This is a scam ! I order 2 pair jeans they are not Judy blues . Quality is poor and they were sewed crooked on 1 leg. To get refund you have to mail back to China $48.00 I paid $80.00 for jeans. They did offer 10% refund and I keep sorry jeans .never again.Please don’t order from them.
why can't we give a zero stars rating. This is a scam, like the rest of the reviewers reported, the jeans took forever to get here, two different sizes, awful quality, NOT the same jeans that were advertised. and then YES they offered a 10% refund in leu of returning the jeans??? the classic bait and switch. I am so made at myself for being suckered, and absolutely helpless. absolute scam.
This is a complete scam! They are located in China although the return label on the packaging is from Rhode Island. You actually have to pay the shipping fee back to China to return the jeans. The jeans themselves are of extremely poor quality. I am in the process of working with my state to report this company as poorly representing the jeans as well as their location.
I have been scammed before from a China co and lost money. I do not knownwhy I let it happen again. Is there anything that can be done by BBB OR our credit cards. Can we dispute the charges??
Ordered what I thought from the add were Judy Blue mid rise jeans. When they finally arrived, not one label said Judy Blue. They were NOT mid rise and ordered 2 pair of same but different colors. Well they definitely were not the same size.. one pair is WAY smaller than the other with the same label inside. (XL)
I contacted the seller and was only offered a 10% refund since the return cost would be incredibly expensive. What a joke! Paid $80 and got back $8…
After placing my order I never got an update until I reached out to them after not receiving any update three weeks later. When I finally received the order it was not what I ordered. The jeans are paper thin and I ordered the same size for all four pairs and they are not even close to the same sizes. 2 pairs are made for a 10 year old and I’m a grown woman. They say you can only return in the original packaging and all tags must still be attached only they don’t come with any tags attached to begin with. It’s a total scam, they come from china with no real tags on the jeans themselves. They look nothing like the online photos when ordering.
Don’t buy from these scammers!!!! Waited a month for the jeans, when they arrived they are not what was advertised and are garbage that smells to high heaven. Can’t speak to anyone to do a return. Scumbags!!!!!
Wish I saw these reviews before I purchased!!!! Everything they say is true!!! They use stolen ADs to sell there products!!! DONT buy from them you've been warned 🤷♀️ I have pictures to prove it all. Date of purchase was 9-26-24 I'm still doing emails with them!!
This company is an absolute SCAM!!!! Do not order from them. The jeans they sent are garbage. I will just have to chalk it up to bad decision. Definitely not Judy Blue jeans.
No choice for 0 stars. They suck. The jeans were not what was shown on the IG add. They arrived promptly, but when i tried to return them it took forwver for a response and the return process was bogus. Take a picture, original packaging and a bunch of back and forth email discussion. I reiterate, they suck. They offered a 10% refund if I wanted to keep the jeans. My other choice was to ship them to China. I am going to donate them and open a dispute with the credit card company.
Scam!! Do not order from this company. Jeans were not at all what was advertised. Were not even the same jeans. VERY cheaply made and not worth the plastic packaging they came in.
This company is a FRAUD!!! They do not answer emails, I requested a return and sent 3 emails with no response. The qualify is not as described and they smelt like horse manure. They have zero reviews on their website, the 24hr chat they claim they have NEVER works, and there is no phone number. They are not selling Judy blues. I’ll be filing a BBB Complaint.
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