Horrible, don’t order from OKHall
Horrible! Run! OKHall is not okay!! I usually check up on these sites, but didn’t even realize I wasn’t on the site I looked up. That’s my fault, the rest is on them!! The quality is sub-par. According to THEIR return policy online, exchange can be made without a charge. Wrong! I followed their instructions and purchased the size their site recommended, they are too big. I asked to exchange and was told I could pay 9.99 more and get second pair in “correct size” & keep the “too big” ones. I said no just want my free exchange per website. They said that only applied to defect. It clearly states under size problem, exchange for free. I was told since I didn’t want to pay the 9.99, I could have a 10% refund and keep the jeans… they want to give me 4.50 on a $45 purchase or pay 9.99 more for them to try again. At the very bottom of their customer support site they say can NOT offer free exchange or returns, even though it states in other paragraph under size problem, that it’s free. This company is AWFUL!! Don’t make the mistake I did! DO NOT PURCHASE FROM HERE. I’m left with either sending them more money, risking that the next pair is better or losing $40.50 to their con. Either way it’s a loss because they are cheaply made and poor quality.