OneSprint is a Singaporean exercise bike equipment company with offices in Singapore, Paris, and London. The company's product lineup consists of stationary bike, including exercise bikes, spin bikes, all equipped with built-in sensors to track various metrics.
Have now had the bike for a couple of weeks. It is fantastic value. If you brought this on its own simply as a spin bike it would be good. I bought it for the Bluetooth connectivity to apps like Zwift, Peloton and Kinomap. Generally the experiance has been very good.
I would like to see more instructions on the connection and methods of operation. For instance, Kino map connects and controls the gearing. Zwift connects but needs the bike to control resistance. I've not been able to connect the peloton app yet, and use it as a spin instructor, managing resistance on the bike manually and recording everything on my watch.
Note for those sharing the bike with their partners. My wife is short and is just tall enough to ride. The seat is tall and squeaky and not designed for women. We will replace it shortly for a more comfortable ride.
I recently purchased a bike from OneSprint , and I couldn’t be more satisfied with the experience. The delivery was impressively quick, arriving ahead of the estimated time. The entire process was seamless, from placing the order to receiving the bike. Their customer service team was responsive and helpful, ensuring all my queries were answered promptly. The bike arrived in perfect condition, ready to ride. I highly recommend OneSprint for their efficiency and excellent service!
Received no customer service for defective product, not contactable on any platform. Still waiting for a response
Onesprint 回复2024-05-16
Thank you for your message Christensen. We couldn't find any record of your emails in our support service. Could you please forward your last message to [email protected]? Naturally, we respond to all our customer emails.
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