ONKRON（onkron.us）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 62 条用户评价，属于电子与科技分类，口碑良好。79% 的评价为 4 星及以上，15% 为 1 星；商家回复了 91% 的差评；近 12 个月新增 31 条。数据最后更新于 2026-08-10。
对客户服务不满意！！他们对自己的产品不了解。无法解决我的奖励问题。
Hello Thomas, we are very sad, that you had that experience with the customer service. All our agents try to be as knowledgeable as possible, but some questions need to be directed to the technical team, and we try to give the answer back as soon as possible. We do not have any reward system, if you got a message about it, please check it out as spam. Best regards, Onkron Team.
买的电视质量太棒了！！分辨率太棒了
强烈推荐给那些想购买电脑设备的人！
Dear Cole, we are very happy you liked our product and would recommend them to others! It means a lot to us! Best regards, Onkron Team.
总体而言，电视车质量高、负载重、滚动平稳。 大部分的组装说明都非常好。 有几个问题如果得到纠正将使其完美无缺。 使用说明书第 10 页显示了使用错误尺寸的内六角扳手。 第 15 页显示立柱上的 L 和 R 标签。 如果你从前面看购物车，它们是相反的。 这导致我重新执行了一些步骤。 在第 16 页上，架子上的螺丝应该很容易长 1/4 英寸到 1/2 英寸。 这将大大简化组装。 其他一切都很棒。
Dear Steven, Thank you for your feedback. We will consider your comments while working on the improvement of our products in the future. Hope to see you among our customers again. Best regards, Onkron team.
他们的客户服务团队承诺回电，但很少这样做！昨天，在我第三次打电话并承诺跟踪信息后，没有电话！这让我们的客户感到沮丧，也让我们感到尴尬，因为我们试图解释沟通不畅的原因。我们需要一个对我们的更换零件订单更可靠的供应商。
Dear Steve Silver, as we said before, we understand your frustration, but as it was a custom spare part order we needed time to prepare it for shipping. We did everything we could to ensure the fastest resolution for the problem, as well as the refund of delivery. We always answered the phone within working hours, and tried to give you feedback and needed information as quick as possible, but as told before, we have a lot of parts in the process of sending you the spare parts. If we can do anything else for you - let us know. Best regards, Onkron Team.
该支架坚固且有吸引力。 当它到达时，盒子很粗略，所以我立即发送电子邮件。 Onkron 回复了我，并向我保证，如果有任何遗漏，他们会纠正。 组装进行得很顺利，这个支架非常适合我们的户外生活空间。
Dear Sandra, Thank you for your feedback! We are very happy, that you are satisfied with our product. Your support means the world to our team. Best regards, Onkron team.
组装说明对于 81 岁的老人来说很容易遵循。 电视柜很漂亮，制作精良。 看起来不错。
Dear Lynda, Thank you for your feedback! We're thrilled you had a great experience with us. We are trying our best to make a very easy and simple experience for our customers. Best regards, Onkron team.
更新到之前的评论！ Onkron 确实发送了零件来更换运输过程中损坏的零件。 今天能够组装展台。 展台本身非常好，强烈推荐。 在运输过程中出现如此严重的损坏真是疯狂又不幸。
Dear TJ, We are always happy to help and find a solution! We are very glad that everything worked out. Thank you for the support! Best regards, Onkron Team.
盒子到达时零件已损坏！ 立即通知客户服务，三周后他们仍然没有更换零件或发送新支架。 我将在零件交付后更新此评论。
Dear Thomas, We are very sorry for your negative experience! However, we notified you by email that your letter went to spam. When we received your next email, we sent the parts. Currently they are being delivered. So please expect your parts soon. Again, sorry for waiting! Best regards, Onkron team.
制作精良的产品，适合池畔电视。 坚固的设计看起来也很棒。 产品值得投资。
Dear Joe, Thank you for your feedback! It is very important to us. We're thrilled you had a great experience with us. Best regards, Onkron team. Best regards, Onkron team.
Dear Bob, Thank you for your feedback! We're thrilled you had a great experience with us. Your support means the world to our team. Looking forward to welcoming you back soon! Best regards, Onkron team.
很棒的产品，很棒的人，很棒的服务
Dear Shane, Thank you for your feedback! We're thrilled you had a great experience with us. Best regards, Onkron team.
很棒的产品！ 我只建议购买更坚固的包装。我的收到的时候有点破烂。值得庆幸的是，该产品非常坚固且制作精良，因此没有发生任何损坏，但如果有一个好的盒子来存放它就更好了，因为我们正在全国各地的演出中使用它。
我们从未收到我们购买的产品。尝试拨打客户服务热线，但无人接听。我不会向任何关心服务的人推荐你们公司。
Dear Customer, We spoke with you on the phone. Also, we called several times, but did not get any response. For some reason carrier could not deliver your order and it returned back to us. Your order was fully refunded. We are really sorry for your negative experience! However, we are not responsible for carrier's issues. If you would like to make an order again, please let us know. We are very sorry for this! Best regards, Onkron team.
遇到了托盘破损的问题，客户服务很棒，很快就更换了。喜欢这个摊位。
我刚收到的电动支架之一工作良好，另一个则有问题。我发送了一段其运行视频并希望将其更换。 我等待你的回复。 账单
可怕。 绝对糟糕。 我20天前下了订单，但仍然没有收到。 Tracking 称已发货，但出现延误，并且该状态已持续近 2 周。
这款移动电视柜采用优质零件制成，非常稳定。这个架子可以轻松容纳我的 Onkyo 环绕接收器。注意：如果您观看 YouTube 组装视频，您会发现在 1:30 时，他们将立柱安装在了错误的一侧。
支架与描述的一样。非常坚固且易于滚动。 组装说明中有一个步骤似乎不符合顺序。说是把电视安装在支架上然后调整高度，但我无法在电视安装好后调整高度。我必须拆下电视，调整高度，然后重新安装电视。
共 62 条符合条件的评价