OpusClip（opus.pro）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 68 条用户评价，属于媒体与出版分类，口碑一般。评价两极分化：63% 给出 4 星及以上，同时 29% 打了 1 星；商家回复了 96% 的差评。数据最后更新于 2026-08-10。
我的帐户出现了问题，并且在解决问题时遇到了一些麻烦。一位名叫迈克的支持经理介入，取得了我的票证的个人所有权，并无缝地解决了所有问题。他的服务非常出色、有礼貌、及时！
Hi Ayan, Thank you so much for your 5 star review! We're so glad to hear that we were able to help you. Thank you for shouting out Mike - he's the best! If you do come across anything else, let us know. The Team will be more than happy to help. Enjoy the rest of your week :)
优质的服务和尝试解决我在 Opus 上的问题的决心。 因为我使用的是一首歌曲而不是对话，Opus 不能总是修复缺失的单词，但他们确实尝试过
Hi there, Thank you so much for your review! We appreciate it. If you do have any questions or run into any issues, please let us know and our Support Team will be more than happy to help. Take care!
当我使用它时，它是一个很棒的工具。第二年，我进行了自动续订，这是我没想到的，但他们很快就帮我退款了。
Hi there Oscar, Thank you so so much for your 5 star review! We're so glad to hear that we were able to help you. We do hope to see you again - take care for now!
垃圾。他们会缩小您的视频的尺寸，然后向您出售“高档”的实际定义。 Asbolutely useless.
Hi there Carlos, Thank you for your review and we apologize for the negative experience. We'd love to help and try to make things right. We will have our Team reach out to you directly as soon as possible.
首先，我真的要感谢奥利和其他管理员或那些管理并能够澄清我/我们的担忧、需求和问题的人。他们确实拥有最快的响应团队。我真的很喜欢这个opusclip。我用它来剪辑 yt 的视频。速度很快，他们提供了许多不同的计划来帮助您满足您的需求。我真的希望我将来可以利用他们更先进的计划，这样我就不用担心账单了🤪。起初，我只是在 tiktok 和 yt 上看到了这个网站，每个有影响力的人都在剪辑视频，他们真的建议这个，我可以说，这个网站有一个很棒的团队，能够快速、正确地为用户提供服务。礼炮！！
Hi there, Thank you so so much for your 5 star review! We're so glad to hear that we were able to help you. If you do come across anything else, let us know. Our Team will be more than happy to help! Have a great rest of your day :)
OpusPro 软件非常出色。我发现该软件唯一的亮点就是每次我需要帮助时得到的客户服务。迈克迅速关注我并解决了我的担忧。优秀且周到。
Hi Cecilia, Thank you so much for your 5 star review! We're so glad to hear that we were able to help you. Thank you for shouting out Mike - he's the best! If you do come across anything else, let us know. The Team will be more than happy to help. Enjoy the rest of your week :)
不是最完美的应用程序，我发现我必须对每个剪辑进行重新格式化和编辑，但否则可以节省很多时间。我遇到了信用问题，客服非常乐于助人和理解，找到了解决方案~！
Hi there, Thank you so much for your review! We appreciate it. If you do have any questions or run into any issues, please let us know and our Support Team will be more than happy to help. Take care!
奥利太棒了！他们立即解决了我的问题，最终获得使用聊天帮助服务的良好体验感觉很好，这比我过去使用其他聊天服务的大多数体验要好得多。
Hello Richard Thank you so much for your 5 star review! We're so glad to hear that we were able to help you. Thank you for shouting out Ollie - they're the best! If you do come across anything else, let us know. The Team will be more than happy to help. Have a great rest of your day :)
出色的问题解决者，解决了我意外开设和支付 2 个帐户的错误问题。 他们立即修好并退还了我的钱。
Hi Anissa, Thank you so so much for your 5 star review! We're so glad to hear that we were able to help you. If you do come across anything else, let us know. Our Team will be more than happy to help! Have a great rest of your day :)
Opus 客户服务部的 Mike & Ollie 是一流的。
Hello!, Thank you so much for your 5 star review! We're so glad to hear that we were able to help you. Thank you for shouting out Mike and Ollie - they're the best! If you do come across anything else, let us know. The Team will be more than happy to help. Have a great rest of your day :)
我必须将我的帐户、项目和剩余积分迁移到新的电子邮件地址，支持团队的迈克完美地处理了这个问题。他速度快得令人难以置信，能干而且专业。除了他的专业知识之外，我还深深欣赏他友好且个人化的沟通风格，这使得整个过程顺利且无压力。卓越的客户服务——谢谢你，迈克！
Hello Reiner Thank you so much for your 5 star review - we really appreciate it :) Thank you for recognizing Mike - he's the best! Should you ever have any issues or questions, him and the team will be more than happy to assist. Enjoy your week ahead!
我是 OpusClip 的付费用户，他们的支持让我无法接受。 自 2026 年 6 月 22 日起，在 AI 助手 Ollie 说我将被转移到人类队友后，我的支持对话就陷入了僵局。没有人回答。 更糟糕的是：仪表板支持小部件不允许我打开新消息或新票证。我在正常的浏览器会话和登录时的私密浏览中对其进行了测试。相同的结果：我陷入了旧的对话中，无法获得人工支持。 我还通过直接电子邮件和业务/销售渠道联系了 OpusClip。几个小时后，我仍然没有任何人类反应。 这不仅仅是“缓慢的支持”。这看起来像是一个破碎的支持系统，付费客户被困在机器人后面，而实际上没有发生升级。 如果 OpusClip 仍然是一项严肃的业务，他们应该紧急解决这个问题。一个无法为付费用户提供工作支持、销售渠道也保持沉默的公司，会给人一种企业内部失败的印象。 受影响的帐户：josick...xtrema.fr 我并不要求任何特殊的东西：我需要一个人工代理来重置或关闭卡住的支持对话，并恢复我正常联系支持的能力。
Hi there Josick, Thank you for your review and we apologize for the negative experience. We'd love to help and try to make things right. We've requested additional information to get in contact. Once we receive that, we will have someone from the Team reach out as soon as possible.
前几天我告诉我的朋友，找到这个工具感觉就像脱离了上帝。 - 好吧，安德烈亚，我看到你正在挣扎。利用这个工具可以获得更多的时间离开并拥有成功的事业。 我给了它一个 3 小时的研讨会，它给了我 46 卷 - 正确的字幕、显着的剪辑、有吸引力的模板。 10分钟后。 对我来说这是一个奇迹。 迄今为止最好的29欧元投资。
Hi there Andrea, Thank you so much for your 5 star review - we really appreciate it :) We love hearing that OpusClip is working so well for you! Thank you for choosing us to be a part of your content creation journey. Have a great day today!
老实说，我说的是实话，这个应用程序是一个救世主，很多应用程序要求您在使用产品之前付费，这个应用程序允许您先尝试一下..如果您是小创作者并且尚未货币化..这是您的工具 检查频道：新闻报纸..亲眼所见/真实见证
Hi there, Thank you so much for your 5 star review - we really appreciate it :) We love to hear how easy to use OpusClip has been for you. Stay tuned for the latest updates and features to OpusClip coming in 2026! Enjoy your week ahead :)
标题：彻底的骗局。花了 25 欧元买了 1 分钟的绝对垃圾。评论：“我对 Opus AI 非常失望。我花了大约 25 欧元购买了订阅，但服务就是个笑话。人工智能生成了混乱、质量差的 1 分钟视频，完全无法使用。他们的营销具有严重误导性。这家公司只是拿走你的钱，提供零价值的产品。我想要全额退款。不要相信他们！”
Hi there, Thank you for your review and we're sorry to hear about your negative experience with Agent Opus. We did want to clarify that Agent Opus and OpusClip are two separate products. This review page is solely for OpusClip, so we want to make sure your feedback reaches the right team and page. It would be greatly appreciated if you moved the review to https://www.trustpilot.com/review/agent.opus.pro/home. Thank you
不错的网站，适合初学者。界面简单，非常实用。特别值得一提的是客户支持。他们很快就能解决您的疑问。
Hi there, Thank you so much for your 5 star review - we really appreciate it :) Thank you for recognizing our Support Team! Should you ever have any issues or questions, the team will be more than happy to assist. Have a great week ahead :)
完全直观的服务，超级细心的员工
Hi there, Thank you so much for your 5 star review - we really appreciate it :) Thank you for recognizing our Support Team! Should you ever have any issues or questions, the team will be more than happy to assist. Enjoy your weekend ahead :)
大约三周前，我使用 Agent Opus 制作了不露面的短片，效果非常好。六月初推出更改后，输出质量对我来说崩溃了。 具体问题，都是新的： - 这一代人忽略了明确的提示。我要求它删除一个元素，它返回了相同的镜头。 3次。我要求一种视觉风格（我承诺的预设），但它呈现了一种完全不同的艺术风格。 - 当关键帧以错误的样式出现时，重新生成无法修复它。该应用程序最终告诉我不支持更改整体视觉风格 - 因此单个不合风格的框架在工具内无法修复。 - 引擎发明了我的脚本中从未出现过的屏幕标题词，并预先加载了本应在最后出现的揭示内容。 - 再生在消耗尝试时产生了相同的破坏结果。 在我几周前使用的具有相同输入类型的版本上，这一切都没有发生。后端更改后，工作管道变得不可靠。 我要提醒任何在此基础上构建可重复工作流程的人，在提交之前进行彻底测试——您注册的工具可能不是一个月后您使用的工具。立即取消了我的订阅。
Hi there Michael, Thank you for your review and we apologize for the negative experience. We'd love to help and try to make things right. We've requested additional information to get in contact. Once we receive that, we will have someone from the Team reach out as soon as possible.
我的经历非常可怕。当我第一次收到它时，他们承认了很多错误和问题，并恢复了信用，这让我相信他们是一家伟大的公司，直到 120 天之后，他们才展现出自己的真面目。很难合作，因为他们认为无法退款，但我的银行很棒。不诚实的人不要相信他们
Hi there, Thank you for your review and we apologize for the negative experience. We'd love to help and try to make things right. We've requested additional information to get in contact. Once we receive that, we will have someone from the Team reach out as soon as possible.
我根本不是一个技术人员，但 Opus Clip 的易用性让我感到震惊，当我有问题时，支持就在上面！很高兴继续创作！
Hi there Adrienne, Thank you so much for your 5 star review - we really appreciate it :) We love to hear how easy to use OpusClip has been for you. Stay tuned for the latest updates and features to OpusClip coming in 2026! Thank you for recognizing our Support Team! Should you ever have any issues or questions, him and the team will be more than happy to assist. Enjoy your week ahead :)
共 68 条符合条件的评价