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电子与科技

iMyFone

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77 条评价

4.577 条评价
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关于 iMyFone

数据更新
网站
passper.imyfone.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
2 条评价
差评回复率
100%(8/8 条)
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商家自述

iMyFone offers easy-to-use tools for windows and mac users to recover lost data, free up space and permanently erase data for iPhone/iPad/iPod Touch.

iMyFone靠谱吗?

iMyFone(passper.imyfone.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 77 条用户评价,属于电子与科技分类,口碑优秀。88% 的评价为 4 星及以上,10% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 2 条。数据最后更新于 2026-10-24。

用户怎么说

Great customer service

Great customer service. Did not realize that I had signed up for a yearly renewal. Contacted the support team and Aurora was great to deal with. Explained the situation and they refunded the fee.

iMyFone 回复2024-01-09

Dear Randy, Thank you for your excellent reviews! Great to hear that you had such a good experience interacting with our service. We are always here to help if you have any issues. Passper Support Team

Exceptional customer service

Exceptional customer service, I had an issue and Aurora from the team helped solve it really fast.

iMyFone 回复2023-12-25

Dear Mario Barrantes, Thank you for your excellent reviews! Great to hear that you had such a good experience interacting with our service. We are always here to help if you have any issues. Passper Support Team

Alice is a Great Company Ambassador

I very much appreciated the communications with the company when I had a problem. It was prompt, friendly, professional and helpful. The person I communicated with was Alice, certainly a great ambassador for the company. Thank you Alice.

iMyFone 回复2023-10-07

Dear Glen Thorne, Thank you for your excellent reviews! Great to hear that you had such a good experience interacting with our service. We are always here to help if you have any issues. Passper Support Team

Give a raise to Alice

Alice really helped me through getting a refund and she was really nice, excellent and to the point, really satisfied with the customer support.

iMyFone 回复2023-09-20

Dear jackson parker, Thanks for leaving us such a wonderful review. We are thrilled that you love your experience with us. Passper Support Team

Thank you Alice!

Alice provided a great and kind service and really helped me out as much as she could. One of the best customer services I’ve ever received. Thank you Alice!

iMyFone 回复2023-07-26

Dear yoad man, Thank you for your feedback. Great to hear that you had such a good experience interacting with our service. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. Passper Support Team

Great customer service

Very prompt, efficient and friendly customer service from Aurora. Thank you!

iMyFone 回复2023-07-10

Dear AL, Thank you for the feedback. Great to hear that you had such a good experience interacting with our service. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. Passper Support Team

Great Profuct and Great Support

Hi, After being a bit confused on the website I mistakenly purchased Passper for Excel when my intention was to purchase Passper for Word. Alice at iMyfone Support got it all straitened out. I was quickly able to use Passper for Word to remove editing restrictions from a dozen or so Word docs which I had forgotten the passwords. Great product.

iMyFone 回复2023-05-29

Dear Rick Rhodes, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. Passper Support Team

Fast support from the customer service

I had a couple of issues with my account for recovery product and within 12 hours I got answers back. Solution was always found. Thanks to Alice from the customer service for the great support!

iMyFone 回复2023-05-15

Dear customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Passper Team

My computer crashed last weekend

My computer crashed last weekend, and I needed my registration for PassPer reset. The office handled my request as soon as their office was open. Great to do business with.

iMyFone 回复2023-03-30

Dear customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team

Not worked but great support

Though I made the mistake of purchasing WinSenior for a microsoft account thinking it could fix that, the above review is for their support and in refunding me the costs to the software, great support.

iMyFone 回复2023-03-10

Dear Melissa, Thank you so much for your review! We will try our best to offer better support to our customers. We are always here to help if you have any issues. iMyFone Support Team

Good customer service

Good, quick customer service -- I wasn't able to get the software to help me get into my old laptop, but I don't think this was a reflection of the software, more likely the age and state of the laptop. I contacted customer service for a refund and was refunded.

iMyFone 回复2023-03-09

Dear Abby Thank you for the feedback. Great to hear that you had such a good experience with our customer service. We will try our best to offer the best product and service to our customers. We are always here to help if you have any issues. iMyFone Support Team

Quality Product, Great Support

For a one month subscription fee, I was able to quickly access the software I needed. The software was effective, and it was extremely quick, and easy, to access and apply its function. After encountering a difference of opinion with support, they proved to be open, and receptive to my perspective. This kind of direct, constructive, open minded engagement, plus the fact they are providing a functional product, makes it easy to recommend their solutions. Behind iMyFone are real people, working to make useful software, and support staff who provide a genuine customer care experience. If you're reading this, go ahead and give them a shot like I did. I'll end this review with a Pro Tip: Many software come as a subscription based service these days. Don't forget to cancel your subscription if the software is no longer needed. This way you can avoid making unintended payments due to auto-renewal.

iMyFone 回复2023-03-10

Dear Santi, Thank you so much for your review for our subscription and customer service! We will try our best to offer better support to our dear customer. We are always here to help if you have any issues. iMyFone Support Team

good customer service

Software didn't work on my system, but customer service has been kind and helpful. Thank you, Aurora.

iMyFone 回复2023-02-16

Dear Customer, Thank you for the feedback. Great to hear that you had such a good experience with our customer service. We will try our best to offer the best product and service to our customers. We are always here to help if you have any issues. iMyFone Support Team

Not working at all

I got the full version, but literally none of my passwords had been recovered. It wants a lot of information you know about the password. I at least knew the length and that no symbols were in the password. But after 3 seconds, it said, that the password cannot be recovered. Why doesn't it just continue?? The software really is crap imho.

iMyFone 回复2022-12-28

Dear Krasser Stümper, I apologize sincerely for this inconvenience. We could not find your email. Would you please tell me how did you contact us? Would you please tell us your order ID or the email address that you used to make the purchase?Then we will check and help you solve this problem. Thank you for your cooperation. iMyFone Support Team

The customer service response was…kind and useful

The customer service response was quick, great, helpful and understanding. I made some mistakes and Aurora helped me resolve the problem. All in all, great customer support. Keep up the good work!

iMyFone 回复2022-12-22

Dear PaFF, Thank you for the feedback. Great to hear that you had such a good experience interacting with our product. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. iMyFone Support Team

Perfect customer service

Alice helped me with an extra upgrade. Thx!!

iMyFone 回复2022-12-22

Dear Hans Witteman, Thank you for the feedback. Great to hear that you had such a good experience interacting with our product. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. iMyFone Support Team

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