If I could give less than one star, I would.
I paid $65.98 for MirrorTo and the Unlimited Devices add-on specifically to use USB-Pro with my iPhone. My order confirmation said “3 day free trial,” yet my card was charged immediately.
USB-Pro would not work. After I tried two different networks, support admitted in writing that the feature was temporarily unavailable. Bluetooth control also failed for me.
I requested a full refund within ONE HOUR of purchase, during the advertised trial period. Support initially responded with explanations about “Pay Later,” then acknowledged that I had not chosen to delay payment.
Instead of refunding me, they offered 30%, then 50%, saying their supervisor had approved that decision.
To me, advertising a trial, taking immediate payment, and refusing a full refund when the feature I purchased is unavailable feels like a scam. This was not a change of mind—their own support confirmed the feature was unavailable.
I have screenshots documenting the payment and their responses. At the time of writing, they have not agreed to a full refund. Based on my experience, I would not recommend this company.
These are crooks. They lead you to believe it's safe to buy it as there is a 30 day refund but nowhere did it say it only returns selective data from an iCloud backup so all it returns is synced data and none of my critical data associated with apps.
Scammed my poor old father!! Total Scam!! Waste of time and Money!!
My old father payed for this service (he is bad at identifying scams) Doesn't work on his Google Pixel 9, and they won't give my poor old father a refund even though there is money back guarantee. My old father now lost some good retirement money.
I would recommend everyone stay away from iMyfone Lockwiper (Android) & it's affiliated companies.
I paid for the software to remove Google FRP from multiple android phones (Samsung & Redmi, both of which they claim it would work on) & it didn't do anything.
I have also tried to remove screen lock from iPhone 6s but I also didn't work.
I have contacted customer support for a refund & their excuse was the software didn't work because a hardware issue with my devices.
They thought they could only give me a 30% refund, as a good gesture.
I would have loved if the software had done what they claimed, they would've had a customer for life
Scam, there is NO 30 day money back guarantee, it's false
I was unable to get my 100% money back guarantee for a refund when I requested it 4-5 hours after purchasing the iMyFone service. iMyFone could NOT fix my phone, saying the problem was in my phone, and not in their software. So beware of FALSE advertising! This applies to android phones too!
After 1 year i forgot my password for my iPhone… i bought today „i lock wiper“ to hack the password without reseting the phone to secure my data. I followed the instructions and at the end it reseted my whole iphone ans i lost all my data, pictures and everything. I payed 30 Euro for something i could do myself… WTH????
Great solution if you are stuck with Google FRP on your phone.
Software is easy to use.
Excellent customer service: Vera was very helpful with solving my issue.
iMyFone 回复2023-07-13
Dear Giuseppe,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Great after sales service!!! The attention and quick response of the customer service is a 10 out of10!!
Thanks Again Alice☺️💯
iMyFone 回复2023-06-27
Dear NOUR ELIROLAHRI,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Alice did great at getting my issue resolved and was quick to respond 😊. Very satisfied
iMyFone 回复2023-05-12
Dear Samantha Dilbeck,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Dear Makone,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
It worked, had a S9 Plus It was locked after a factory reset. Had to fiddle with it at first. They're good about answering questions at customer service.
iMyFone 回复2022-07-11
Dear Sybille,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
When I brought the online software to help unlock my phone, it said it would handle the phone version I had. It didn't work with my phone after all. I requested a refund and was offered 50% of my money back. I reached out again and stated the reason why I should get back 100% and the company should do the right thing. Sakara did just that. Customer service is important and Sakara knew that. Thank you for understanding and doing the right thing. I am a grateful customer that would come back the next time with a phone that works with the software program that you have.
John
iMyFone 回复2022-07-01
Dear John,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Hi guys iMyfone is a good software if you want to brake your Frp lock or screen lock its allows you open you're phone quickly as possible highly recommended.
iMyFone 回复2022-07-01
Dear Jassi,
Thank you so much for your review!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team
I got the activation key for LockWiper in two minutes after the purchase. Sakara, a very kind technical support specialist answered my email with my problem in 10 to 15 minutes and provided an easy and quick solution.
So overall very good customer support and an easy to use program!
iMyFone 回复2022-05-23
Dear Leo,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Great customer service . Sakara was prompt,courteous ,and although I did not initially receive the answer I was looking for, with a few quick emails back and forth the problem was solved to my satisfaction without any hassle or difficulty. You need more people on your team like Sakara. In fact you should give Sakara a raise!!!
iMyFone 回复2022-05-19
Dear Dude,
Thank you so much for your review!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team