I contacted customer service after the product did not work on my specific device.
At first they were not enthusiastic about returning the money to me in full claiming that I was responsible for not checking the compatibility of my device.
I ended up talking to Sakara who helped me and pressed for me to get my money back because it was not my fault anyway.
* The money was refunded to me in full.
Thank you so much for the service and support.
iMyFone 回复2021-11-24
Dear Haim,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Dear Nick,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Well I found out the hard way that my android was not supported on their system. I was first informed that my refund request was gonna be denied. I responded with some choice words on the matter. I was quite rude in fact. Regardless the follow up email was strictly professional and polite and offered half my money back. My response was even ruder yet. But after the reply email was once again quite polite and fair! I got my full refund and I am fully impressed with their willingness to keep my happy
iMyFone 回复2021-11-19
Dear Scott,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
There’s likely not much more important to customers than interactions with businesses that involve gold-star customer service. iMyFone has one of the best customer services I’ve ever known. Great apps and great customer service mean success.
iMyFone 回复2021-11-12
Dear Hamid,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Somehow this was ordered with my card so I contacted the company and they fixed it for me . I have no complaints thanks guys
iMyFone 回复2021-11-09
Dear Jennifer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Customer service was helpful in resolving a billing/ refund issue.
iMyFone 回复2021-11-09
Dear Jennifer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
I had a locked android cell phone, by chance I saw an ad for LockWiper in my Quora feed. On a whim I ordered the product, although it didn't meet my expectations. The one thing that did was iMyFone's Customer Service and Tech Support Specialist Sakara was most helpful. Thank you!
iMyFone 回复2021-10-21
Dear David,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Great customer service and product. Highly recommended!
iMyFone 回复2021-10-12
Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Unfortunately, the software did not work for my particular phone, but the customer service was exceptional. They did what they could to solve the problem and when it was determined nothing could be done, they issued a prompt refund.
iMyFone 回复2021-10-09
Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I experienced the dependable and trustworthy service from iMyFone .
I appreciate the dependable and trustworthy services from iMyFone team.Whenever you have any questions about order,product and technical problem，you can get their response in time.
iMyFone 回复2021-09-30
Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
App did not apply to phone model I was needing and they returned half my money
iMyFone 回复2021-09-13
Dear Margaret,
Thank you for your feedback on your experience with us.
We will try our best to provide you with the best service and product in the future.
We are always here to help you.
iMyFone Support Team
very responsive, although i have not used the product they have guarantied to brings back at least the half of the amount that i have already paid. thank you very much.
i wasn't able to use the product but in spite that they were very approachable and responsive to my concern
iMyFone 回复2021-09-13
Hi Riz,
Thank you for your valuable review on the customer service. We will do our best to offer a better experience for customers.
iMyFone Support Team
I heve never met such a profesional and empathetic firm an service Employee especially Tony! Great job great attitude...... wow!
Applause for them all !!!
iMyFone 回复2021-08-30
Dear Paweł,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better service for our customers.
iMyFone Support Team
I was fortunate to read a blog on “How to bypass Google FRP lock on Android Device” posted on Android.iMyFone.com. So, I decided to try the iMyFone LockWiper (Android) software in unlocking my Samsung Galaxy J3 and it worked. I’m highly grateful!
iMyFone
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