PAWAii elevates the bonds between you and your pets with earnest experiences. Life as a pet parent should be filled with delight, so we design streamlined pet care experiences that revolve around maximizing quality for value and stress-free simplicity.
Defective product. Customer support is non existent
Pawaii 回复2023-06-06
We apologize for any inconvenience caused by the product and the lack of support you received. We will contact you to investigate the issue and work to resolve it ASAP.
Once again, we apologize for any frustration or inconvenience caused, and we appreciate your feedback as it helps us improve our products and services.
What a great company. I received the harness and there was a slight defect. I called to let them know and they sent me a brand new one immediately. It’s a beautiful harness, durable and dependable. Thank you Pawaii!
Pawaii 回复2023-08-31
Hi Valerie,
Thank you for sharing your positive experience with us.
We're glad we could quickly address the issue with the harness and provide you with a replacement. It's wonderful to hear that you find the harness beautiful, durable, and dependable. We're here to ensure you and your pet have a great experience.
Warm regards,
Pawaii Support Team
1(833) 810-3600
Dog loves the harness. He had the same harness in yellow & got him a new one in blue which looks very nice on the white dog & the reflective piping really pops against the blue color. As soon as I unboxed the harness in front of him he got happy and started jumping all over me to put it on him. Very secure, good fit, easy to adjust & put on.
Pawaii 回复2023-08-31
Hi,
Thank you for sharing your positive feedback with us.
We're delighted to hear that your dog loves the harness, and it's great to know that the blue color with reflective piping looks wonderful on your white dog. We're glad the harness has been easy to adjust, put on, and provides a secure fit.
Warm regards,
Pawaii Support Team
1(833) 810-3600
Excellent disc that is soft on the teeth. My dog is obsessed with playing and I worry about her teeth from the constant play. These so far are a great price and seem to be extremely tooth friendly. I had two (which still work great) and just bought 4 more!
Pawaii 回复2023-08-31
Hi Isaac,
Thank you for sharing your positive experience with us.
We're thrilled to hear that the disc has been a hit with your dog and that it's proving to be tooth-friendly during play. It's great to know that you find the price reasonable and have found value in purchasing more.
Kind regards,
Pawaii Support Team
1(833) 810-3600
Everything shipped quickly and arrived in good condition. I like the uv light on the fountain, my last one eventually got kind of grimy and was hard to clean. It took a long time for that to happen, but hopefully this one will last even longer. So far so good, the cats like it too!
Pawaii 回复2023-08-31
Hi Tom,
Thank you for sharing your positive feedback with us.
We're glad to hear that your order arrived promptly and in good condition. It's great to know that you appreciate the UV light feature on the fountain, which helps maintain cleanliness. We hope that this fountain will provide a longer-lasting solution for you. We're happy to hear that your cats are enjoying it as well.
Best regards,
Pawaii Support Team
1(833) 810-3600
I purchased two harnesses for my dogs. I had to size up due to the fact that they run a little small.
The harnesses are made extremely well. They are soft and and my dogs seem to be quite comfortable in them. It was a pleasure dealing with this company.
Pawaii 回复2023-08-31
Hi Kathryn,
Thank you for sharing your positive experience!
We're glad to hear that the harnesses you purchased are well-made and comfortable for your dogs. We appreciate your understanding about sizing up, and we're delighted that your dogs are comfortable in them.
Warm regards,
Pawaii Support Team
1(833) 810-3600
An amazing harness that fits perfect and is very adaptable to any size for your pup to grow into. The harness is also very durable and holds up to every claim advertised overall an amazing product that will make me continue shopping with this company.
Pawaii 回复2022-12-12
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings delightful experience to our valuable customer.
I was looking for a dog water bowl that would be harder for my dog to spill or push around
I was looking for a dog water bowl that would be difficult for my dog to push around the floor or spill. The design of the bowl has worked wonders to solve this problem. The large square base and non-slip bottom are perfect.
Pawaii 回复2023-08-31
Hi Cheryl,
Thanks for sharing your positive experience!
We're thrilled to hear that the design of the dog water bowl has been effective in preventing spills and movements. The large square base and non-slip bottom seem to be working well for your needs.
Best regards,
Pawaii Support Team
1(833) 810-3600
The customer representatives have been so kind, knowledgeable and very helpful. Pawaii keeps in touch every step or at any delay. I had a defect in one of my products, and they quickly replaced it. The process was easy and the replacement was in perfect condition.
Pawaii 回复2022-11-30
We're really grateful and appreciate you taking the time to share your experience with us. We value the positive review and are happy to hear that you are satisfied with our product and service. Hope to see you soon!
This was a great harness and the extra gift of the digital location tag was an extra nice gift. Will be buying another one in red for December. I highly recommend this harness. A very good harness at a very reasonable price.
Pawaii 回复2022-11-30
Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
I love the color and the fit! The little tag is awesome to have, in case my pup gets loose!
Pawaii 回复2022-10-08
Dear Customer,
Thank you very much for your strong support. With your encouragement, we will make more perfect pet products. Welcome to PAWAii next time.
These bowls are very nice and well done. My dogs are tall so I bought two, one for each dog.
Pawaii 回复2022-09-22
Dear customer, thank you so much for your positive feedback. We appreciate great buyers like you. Your encouragement will help us move forward. Thanks again.