PETKIT（petkit.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 64 条用户评价，属于动物与宠物分类，口碑良好。75% 的评价为 4 星及以上，19% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
很棒的水站！我的猫已经 15 岁了，他很喜欢它！
Hi Elena, Thank you so much for your wonderful review! We're so happy to hear that your 15-year-old cat is enjoying the water fountain. We truly appreciate your support and wish you and your furry friend many more happy and healthy years together! – The PETKIT Team
我的猫的电动猫砂盆太棒了。这些包的尺寸很好。而且喷雾的味道很好闻。惊人的。
Hi Robert, Thank you so much for your wonderful review! We're thrilled to hear you're enjoying your PETKIT litter box and its features. We truly appreciate your support and wish you and your cat many happy moments together! – The PETKIT Team
我有 5 只猫，这款产品确实让我摆脱了它们带来的所有工作和挫败感。 轻松清理。 轻松补充。 没有气味。 垃圾箱和每月垃圾的快速交付！ 我无法夸大这如何释放了我的时间，而且很高兴有人陪伴并且知道房子闻起来很棒！
您按照我的要求更改了我的交货订单。伟大的乔恩
Hi Teresa, Thank you so much for your kind review! We're delighted to hear everything was handled just as you requested. We truly appreciate your support and look forward to serving you again! – The PETKIT Team
取消订阅并不容易
Hi Cynthia, We're sorry for the frustration this has caused. We've reviewed your account and have already canceled your cat litter subscription for you. In the future, you can also manage or cancel your subscription at any time by logging into your account on PETKIT.com. If you have any further questions or need additional assistance, please don't hesitate to contact us. We're always happy to help. – The PETKIT Team
我很遗憾我在购物页面上根本找不到我的 Litebox 版本的空气净化器
Hi Tiana, Thank you for your review! We're sorry to hear you're having trouble finding the air purifier for your litter box. Our support team has already reached out to you by email to better understand your situation. Please keep an eye on your inbox (and spam/junk folder). You can also contact us through the 24/7 Live Chat in the PETKIT App, and we'll be happy to help you find the correct accessory for your model. – The PETKIT Team
Petkit 具有稳定的质量、快速的运输和有效的客户服务。
Hi Customer, Thank you so much for your kind review! We're delighted to hear you've had a great experience with our products and service. Your support means a lot to us. Thank you for choosing PETKIT! – The PETKIT Team
我们有一只小猫。自清洁猫砂系统非常好，我的宠物很喜欢。我们对这个系统非常满意。
Hi Jyruegas, Thank you so much for your wonderful review! We're delighted to hear that you and your kitten are enjoying your PETKIT litter box. We truly appreciate your support and wish you both many happy moments together! – The PETKIT Team
我有一只 15 岁的猫，我很感激找到了我们的喷泉❣️ 当我第一次设置它时，她闻了闻，然后它开始冒泡，我发誓她给了我这种纯粹的喜悦的表情，并开始舔出她的小心脏。我现在每天都会看到她多次访问新水源。谢谢你❣️
Hi Rita, Thank you so much for sharing this heartwarming story! We're so happy to hear that Lizzy loves her new fountain and is enjoying drinking more water. Thank you for choosing PETKIT. We wish you and Lizzy many more happy and healthy years together! ❤️ – The PETKIT Team
订购很简单，而且产品很棒！
从来没有得到过我的第二个饮水机。尝试联系支持人员但从未得到回复。
Hi Brian, We're sorry to hear about your experience. After checking our records, we couldn't find any previous email correspondence related to your case. To help resolve this as quickly as possible, our support team has now reached out to you by email. Please keep an eye on your inbox (and spam/junk folder). You can also contact us through [email protected] or the 24/7 Live Chat in the PETKIT App. We'll be happy to review your order and assist you further. – The PETKIT Team
宠物套件太棒了！现在，我们可以在旅行时知道我们的小猫得到了照顾。
它可以帮助我的猫喝水，还可以告诉我何时需要更换水。
易于查找和订购。
喜欢我的猫的自动饮水器。易于使用，过滤器很快就出现了
保持盒子新鲜和环境清新。
我对从 PETKIT 购买的商品非常满意，很高兴找到它们！他们让订购变得如此简单！
Hi Brenda, Thank you so much for your wonderful review! We're delighted to hear you've been happy with your PETKIT purchases and shopping experience. We truly appreciate your support and look forward to serving you and your furry friend again! – The PETKIT Team
我的 Purobot Max 3 包装得很仔细，所有配件都小心地放在隔间中，以免丢失。说明很清楚如何设置，但是在接近尾声时出现了一个冲突的部分，一件事说手动进行，另一件事说使用应用程序。另外，还不清楚哪种猫砂要使用哪种柔软剂，所以我必须查找它以确保我正确使用它。添加软件更新或应用程序更新将是一个很好的功能，它可以告诉您是否根据您的垃圾使用了错误的筛子。 我的猫在前 3 天不会使用猫砂盆，我很紧张我必须归还它。然而，他们成功地发现这对我们所有人来说都是最好的：他们、狗和人类。 我给 4 星（实际上是 3.5，但我四舍五入）而不是 5 的另一个原因是因为添加垃圾是一个复杂的过程。如果您使用维护模式，您将看不到最大填充线，因此您不知道垃圾是否太少或太多。如果将其保持在正常位置，则开口不利于通过盒子或袋子倾倒，因此会溢出或很难。添加额外的隔间或开口，甚至可能在维护模式下显示最大填充的线都会很棒。
Hi Cam, Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that your cats have adjusted well to the Purobot Max 3 and that it's making life easier for your whole family. We also truly appreciate your suggestions regarding the setup instructions, litter sifter guidance, and the litter refilling experience. Feedback like yours is incredibly valuable, and we'll share it with our product team as we continue improving both our products and the PETKIT App. Thank you again for your support, and we hope you and your furry family continue to enjoy your PETKIT experience! – The PETKIT Team
共 64 条符合条件的评价