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动物与宠物

Pawp

64 条评价

4.864 条评价
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关于 Pawp

数据更新
网站
pawp.com
分类
动物与宠物
所在地
United States · New York
状态
待认证
近 12 个月
64 条评价
差评回复率
100%(4/4 条)
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Pawp靠谱吗?

Pawp(pawp.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 64 条用户评价,属于动物与宠物分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

D
Danad · 写过 3 条评价 · 已认证 · 体验于 2026-07-13 ·

我不敢相信我能和真实的人交谈……

我不敢相信我能和真正的兽医交谈。这太棒了,而且是免费的,他们给了我财务上的选择,这对我来说很重要,因为我是残疾人,而且我的预算是固定的,但我爱我的狗。非常感谢 PAWP

Pawp 回复2026-07-22

Real vets, real options, and a team that actually gets it. That combination matters, and knowing it made a difference for you and your pup genuinely makes what we do feel worthwhile. Your dog is lucky to have someone who loves them this much.

C
Cole Park · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

伟大的医生会听你的!

Pawp 回复2026-07-22

Listening is everything, and knowing our doctors got that right means a lot. We're grateful you took the time to share this.

L
Lauren Rogers · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

这是一项很棒的服务

很棒的服务!

Pawp 回复2026-07-22

Short and sweet, just like this note. Knowing Pawp has been a good fit for you genuinely makes our day.

K
Kristy Talburt · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

友善知识渊博

友好知识渊博,兽医。过程非常简单,而且价格非常实惠。

Pawp 回复2026-07-22

Easy, affordable, and genuinely helpful. That's the goal every single time, and it's great to know it landed that way for you. We're glad you had such a smooth visit!

a
amy · 写过 1 条评价 · 体验于 2026-07-22 ·

他们真的会找到任何借口来否认……

他们确实会找到任何借口来拒绝紧急保护索赔。我阅读了所有评论和论坛帖子,并非常仔细地遵循了所有说明,但他们仍然否认了我的主张。真是浪费啊。

Pawp 回复2026-07-22

That's genuinely frustrating to read, and we're sorry the claim didn't go the way you expected after putting in so much effort. We'd really like to look into what happened. Please reach out to [email protected] so we can dig into the details and make sure everything was reviewed properly.

D
Dinora Gonzalez-Cruz · 写过 2 条评价 · 已认证 · 体验于 2026-07-20 ·

Pawp 和我的狗一起获胜

不幸的是,我每年都会使用 Pawp 几次,因为我有 3 只狗喜欢陷入困境(指甲断裂、跛行、皮疹等),每次 Pawp 兽医都非常支持和积极响应,帮助减轻我们的一些担忧和担忧,并指导我们正确的方向。最近,我第一次为我的一只狗进行处方就诊,他们做了一次非常彻底的评估(尽可能多地虚拟评估),提出了很多很好的问题,以真正排除任何重大问题,并给出了很好的建议和处方药来支持我的狗的健康。我已经使用 Pawp 大约 3-4 年了,我对此非常满意。我很幸运,我还没有使用我的紧急资金,但我知道,如果我需要,Pawp 将积极响应,帮助我获得所需的正确支持。谢谢你!

Pawp 回复2026-07-22

Three dogs who love adventure means Pawp gets a real workout, and we love being part of your crew's care routine. That prescription visit is a newer experience for a lot of members, so hearing the assessment felt thorough and the questions actually helped rule things out matters to us. Four years and counting, with three curious pups. That's exactly what we're here for.

C
Christine German · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

爱它

当您的毛宝宝接触到某些东西而您不确定它是否有毒时,这是一项很棒的服务。谢谢萨曼莎博士!

Pawp 回复2026-07-21

Dr. Samantha will be so glad to hear this. Knowing your fur babies are in good hands during those scary "did they just eat that?!" moments is exactly what we're here for.

C
Courtney Herron · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

我有一个很棒的在线预约……

我通过 Pawp 与兽医进行了一次很棒的在线预约。兽医花时间倾听我所有的担忧并彻底解决每一个问题。我得到了明确的建议和几种治疗方案,这让我感觉自己了解情况并参与为我的宠物制定最佳计划。我从来没有感到匆忙,在整个约会过程中我确实感受到了被倾听的感觉。这是一次非常积极的经历,我强烈推荐 Pawp 给任何寻求方便、富有同情心的兽医护理的人。

Pawp 回复2026-07-22

Appointments like this one are exactly what we set out to create. Having the space to ask questions, weigh options, and feel genuinely heard makes such a difference, and it sounds like that's precisely what happened. We're grateful you shared this, and even more grateful your pet is in caring hands.

M
Michelle Zindel · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

这太棒了

这太棒了。我担心我的狗,并与真人(而不是人工智能)一起使用该应用程序,并且能够得到真实的答案!他们表现出了同情和关心。后续的表现也很惊人。 ⭐️⭐️⭐️⭐️⭐️为他们!!!

Pawp 回复2026-07-22

Real answers from real people, exactly when you needed them. That's what we aim for, and knowing it came through for you and your pup makes this review genuinely meaningful to read. The compassion you felt from the team is something they bring every single day, and the follow-up matters just as much to us as that first conversation.

D
Dog mom · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·

强烈推荐

等待时间很短。提供者很耐心,问了很多问题并提供了建议和解决方案。

Pawp 回复2026-07-22

Short wait, a patient provider, thoughtful questions, real solutions. That's the kind of visit that actually helps. Glad it came together that way for you and your pet.

.
.. · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

兽医讲得好

兽医说话很好,非常好的女士!

Pawp 回复2026-07-22

What a lovely note to receive. Knowing the conversation felt warm and clear makes a real difference to us.

S
Sherry Anders · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·

玛丽安博士的猫推荐

玛丽安医生在诊断我的猫的皮肤状况方面非常有帮助。她还推荐了我可以用来治疗我的猫的产品。 知道这些信息我今晚会睡得更好。

Pawp 回复2026-07-20

Sleeping better tonight, that's exactly what we're here for. Dr. Marianne clearly brought the right mix of knowledge and care to sort out what was going on with your cat's skin. Knowing you left with a real plan, not just reassurance, makes this the kind of note we genuinely love to receive.

W
Warren · 写过 60 条评价 · 体验于 2026-07-17 ·

Pawp 糟糕的客户服务

在与 Pawp 的电子邮件交换不正常后,我要求经理给我回电话(通过电话),其中我被反复要求说明 Pawp 如何帮助我,而当我反复说明我需要什么帮助时,我被彻底拒绝了。没有经理给我回电话。我猜这些管理者都是无名、无脸、无言、无骨气的。 我什至给 Pawp 的首席执行官兼联合创始人 Marc Atiyeh 发了电子邮件,但没有回复。 了解 Pawp 的文化和客户文化非常容易。这太糟糕了。

Pawp 回复2026-07-20

We're sorry to see this reflected in a review, and we take feedback like this seriously. Every request that reaches our team is meant to be addressed within one business day, without exception, so if something has genuinely gone unresolved, that matters to us. Please reach out directly to [email protected] with the details, and we'll look into what happened and make sure it gets sorted out properly.

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Archie Senn · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

我喜欢这个应用程序,非常好的医生,而且……

我喜欢这个应用程序,医生非常好,而且非常彻底

Pawp 回复2026-07-20

That's not always easy to find, and we're glad it came through clearly. Knowing your pet is getting that kind of attention makes all the difference.

K
Kathleen Brady · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·

到目前为止,一切都很好

到目前为止,一切都很好。如果您需要解答问题,随时都在这里

Pawp 回复2026-07-20

Having someone reliable in your corner makes all the difference, and that's what we aim to be. Glad it's been a good experience so far!

E
Erika Arias · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

快速而直接的帮助!

Pawp 回复2026-07-17

Exactly what we aim for. Glad it hit the mark!

I
Issis Bodden · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

一切都很棒非常好

Pawp 回复2026-07-20

So glad your experience with Pawp hit the mark!

L
Laura Trotchie · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

对我的宠物护理的直接影响是……

对我的宠物护理的直接影响是有用且令人放心的,并且是通过文字和图片完成的,有助于节省时间。

Pawp 回复2026-07-20

Knowing your pet is getting real guidance without the back and forth of a phone call or waiting room? That's exactly what we built this for. Glad the text and photo format worked so well for you both.

S
Sara Henning · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

知识渊博的供应商……

与我合作的医疗服务提供者知识渊博,能够对我的狗进行彻底分类,帮助解决我的一些恐惧,同时制定行动计划让她感觉好一点。我会向所有人推荐这项服务

Pawp 回复2026-07-20

Knowing your dog is in good hands makes all the difference, and it sounds like that's exactly what happened here. Our medical team loves getting to dig into what's going on and walk pet owners through a clear path forward. So glad she's on the mend, and that we could take some of that worry off your plate.

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David Riche · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

太棒了

太棒了!带领我完成了 FT 的完整考试!

Pawp 回复2026-07-20

A full exam over FaceTime, that's exactly what Pawp is here for. Really glad our medical team could walk you through everything step by step.