Pawrade

Hey Elaina, thank you for choosing Pawrade to help you find the perfect pup for you. We always list the actual price of the pup on every listing. It also shows just below the price a total which includes the small transaction fee charged by the payment processor. The only other charge is your state tax that we have no control over. We absolutely do not have any hidden charges or fees. If you feel something is not right please reach out in the message center and we will send you an itemized invoice and resolve any issues.

Hey Vallee, thank you for trusting Pawrade to help you find the perfect pup for you. We are so happy to hear that yo0u are so happy with your new pup. We do vet all of our breeder's very carefully to ensure they have all applicable licensing and no history of violations from the USDA and any applicable local regulatory agency. Best wishes.

Hey Susan, thank you for trusting Pawrade to help you find the prefect pup for you. We are so happy to hear all went so well. Best wishes.

Hey Tom, Thank you for trusting Pawrade and for helping you find the perfect pup for you that was delivered to you in good health and well cared for as you stated. We carefully vet all of our breeders to ensure that they are fully licensed as required by the USDA as well as any local regulatory agencies. We carefully review their records to ensure they have no history of violations. "Puppy mills" don't even bother to apply with us as they know they will never meet our stringent requirements. We give the breeders location by region so that you have a fairly accurate idea of their location. Our breeders always meet at a neutral, public location for safety reasons as is strongly recommended by law enforcement. The meet location may change due to the breeder's personal schedule so we don't give an exact location until just a few days prior. We have breeders of every type. From "mom and pop" to full time professionals with million dollar facilities. And folks have differing definitions of "puppy mill". While many puppy mills do produce a lot of pups, the volume does not make a puppy mill. That would be like saying Toyota produces a lot of cars so they must be bad cars. It is the quality of care and conditions the pups are raised in, as well as many other factors that really count. You have the breeders full information on your documents. Please feel free to research for yourself. We appreciate your concern as well as your honest review. We always appreciate constructive criticism and take it as an opportunity to make adjustments to improve our business. Best wishes to you and your new furry family member for many fun filled days to come.

Hey Jami, thank you so much for the kind words and thank you for choosing Pawrade.

Hey Sue, we are so happy to hear that all went so well for you and JJ. Thank you for trusting Pawrade and best wishes.

Hey Leslie, thank you for the kind words and thank your for trusting Pawrade.

Hey Jessica, we are so happy to hear that all went so well for you and your new furry family member. Best wishes.

Hey Samantha, we really so work so hard to make the process as smooth and stress free as possible. Thank you for the kind words and best wishes.

Hey Judy, we really do work so hard to make the process as smooth and stress free as possible. Thank you for the kind words and thank you for trusting Pawrade. Best wishes.

Hey Kathy, thank you for the kind words and thank you for choosing Pawrade to help you find the perfect pup for you.

Hey Steph, we are sorry to hear that you are not happy with some of the travel details. We use a very few select transporters that are USDA licensed and inspected and abide by all the USDA guidelines for the transportation of puppies. Each transport vehicle is modified specifically for the transportation of puppies. The vehicles are operated by a two man crew so that they can keep moving 24/7 to get the pups home as quickly and safely as possible. Each pup has its own crate that is cleaned regularly and also their own food and water. The crew members constantly monitor and maintain the pups environment to ensure all is well. The pups don't "suffer" at all, they are very well cared for. It is also important to note that transportation of your pup is optional. You can pick up the pup yourself at the breeder, ground transportation by a USDA licensed transporter, standard air to your local airport, or you may also choose a flight nanny where a person carries your pup onto the plane and delivers them to you at your local airport.

Kristina, we are sorry to hear the process has not been as smooth for you as it is for most others including the thousands of five star reviews we have here. We don't make snarky comments but we do provide the facts that are often left out. All of our pups are priced at the lower end of the national average. That is one reason many folks choose us. They research pricing before deciding to purchase. Our primary focus is helping folks find the perfect pup for them that they otherwise would never find. That's exactly what we did for you. I am sure you can understand that there are expenses related to providing this service. Can you see that providing the breeder's direct information before we have an agreement in place would be cutting ourselves out of the process after we have done all the work? That would ensure the demise of our business and service that we provide. We carefully vet all of our breeders to ensure only the best are part of our program. That is confirmed by you as you state that you love the breeder and the pup we provided. All of our terms are fully disclosed during the checkout process before purchase. In fact you were required to check boxes acknowledging that you read and agreed to the terms before being allowed to move forward. The terms of sale are presented a second time at the signing of the Reservation Agreement where you were also required to initial each section as well acknowledging you read and agreed to the terms. In each of these disclosures it is clearly outlined that the pup will receive a head to toe inspection by a USDA licensed Vet and will only be released if 100% healthy which can cause delays in delivery. If a pup has any ailment that is not minor and easily addressed we issue a full refun6d. Ultimately, you received the perfect pup for you due to our service and that pup arrived at your home in perfect health. With zero risk of scams and fraud that are so prevalent with online puppy purchases.

Hey Beverly, thank you so much for trusting Pawrade to help you find the perfect pup for you. We try to accurately represent the pup as best we can. It is true that a pup can regress when rehomed as this can be stressful for some pups. I am sorry if that has happened. We do provide a 3 year Health Guarantee that ensures your pup arrives healthy and guards against hereditary and genetic issues. We also provide 30 days of complimentary Metlife insurance as well. There is no obligation to renew or extend coverage. If the Metlife rep may have been to enthusiastic is suggesting an extension in coverage I do apologize for that. We do appreciate all feedback and thank you for letting us know about your experience. We take this as an opportunity to make adjustments to improve our service.

Hey Nicole, thank you for the kind words and thank you for trusting Pawrade. We are so happy to hear that all went so well for you and your new furry family member. Best wishes.

嘿 Isabella，听到你和你的新毛孩子一切顺利我们太开心了。感谢你的美言，祝好。