企业入驻搜索写评价分类关于
简体中文English
电子与科技

PCBWay

商家已认领

230 条评价

4.2230 条评价
写评价

关于 PCBWay

数据更新
网站
pcbway.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
50 条评价
差评回复率
92%(44/48 条)
是 PCBWay 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

With more than a decade in the field of PCB prototype and fabrication, PCBWay has been committed to meeting the needs of our customers from different industries in terms of quality, delivery, cost-effectiveness and any other demanding requests. As one of the most experienced PCB manufacturers in China, we pride ourselves to be your best business partners as well as good friends in the every aspect of your PCB needs.

以上内容由商家自行提供,未经平台核实。

PCBWay靠谱吗?

PCBWay(pcbway.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 230 条用户评价,属于电子与科技分类,口碑良好。78% 的评价为 4 星及以上,17% 为 1 星;商家回复了 92% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the exceptional build quality of the printed circuit boards and the remarkable helpfulness of the customer support staff. Many people appreciate the knowledgeable engineers who carefully check technical designs and files before production actually begins on orders. Consumers consistently highlight smooth ordering processes, reliable shipping options, and great value for all kinds of maker projects. However, some people mentioned experiencing serious issues with missing shipments and never actually receiving their ordered physical items. These few reviewers felt quite frustrated by the overall lack of reliable delivery and unhelpful communication when trying to resolve problems.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Absolutely phenomenal

Absolutely phenomenal to both use and work with. Everything was spot on, just as ordered. PCBWay was very nice and willing to help over email. Overall I could not recommend PCBWay more, honestly phenomenal boards, and phenomenal service. If you're looking to have some PCBs made you're in the right place.

Terrible company

Terrible company. PCB was non-functional. No replacements are refunds, just ship me a bad product and never get help again. Scam

PCBWay 回复2024-05-02

Dear John, We're sorry to hear about your experience. Ensuring the quality of our products and providing excellent customer service are our top priorities. We would like to investigate this matter further to understand what went wrong with your order. Please reach out to our customer support team ([email protected]) with your order details so we can address this issue promptly and find a suitable solution for you. We value your feedback and apologize for any inconvenience this may have caused. Best Regards PCBWay Support Team

Being able to trust that all of my needs were met

Being able to trust that all of my files would be used to their fullest extent without any major modifications being needed on my side, in order to have a PCB manufactured and delivered n schedule and with an amazing quality control process is just what I want in a manufacturing service. Their customer support was amazing all throughout the process up to and including delivery!

metal 3d printing came out very poor

I recently used their metal 3D printing service and was disappointed with the outcome. The prints exhibited excessive overhanging and were generally unsatisfactory, deviating significantly from what I expected. When I sought accountability, I encountered resistance; it felt as though they had an excuse for everything, deflecting any responsibility for the issues. Although I found their other services to be acceptable, my experience with the metal 3D printing and customer service was frustrating. Communication with June, one of their representatives, was particularly challenging. Every concern I raised about the print quality was met with a dismissive and brief response, asserting that everything was fine. It felt like hitting a brick wall, leading me to reluctantly accept the subpar quality. Given this experience, I see no value in reaching out to them again. The interaction left me with the impression that any complaints would be dismissed or attributed to supposed issues with my STL files. Despite this, thank you for the effort.

PCBWay 回复2024-02-22

Dear Janis We are genuinely sorry to hear that the quality did not meet your expectations and that you were left dissatisfied with the outcome of your project. We are always responsible for what we produced. To better understand the specifics of your project and the issues encountered, we would greatly appreciate the opportunity to connect directly with you to thoroughly investigate the matter, provide a suitable resolution, and implement measures to prevent such occurrences in the future. Could you please contact us with details of the defective products at [email protected] at your earliest convenience? We are eager to make this right and ensure your satisfaction with our services. Best Regards PCBWay Support Team

3 out of 5 PCBs were poorly…

1st Order: Boards only, smudged screen print but functional. 2nd order - all PCBs were unusable and we were asked a series of strange questions like: which way round should a simple SPDT switch go. (Any way would work!) 3rd Order: 3 out of 5 PCBs were poorly manufactured - LEDs not working, buzzer on a board not working. 4th Attempt at an order: They are an organisation that is borderline racist - they refused to manufacture a second PCB because the screen print had a flag on it. They claimed customs would not allow flags on products - take a look at the customs website and aliexpress and this is clearly not the case: PCBWAY had an issue with the country where I am based.

PCBWay 回复2024-02-18

Dear James, Thank you for taking the time to share your experience with our services. We deeply regret to hear that your orders did not meet your expectations. Could you please kindly drop a message to our after-sales team ( [email protected] ) with the details of the defective boards? It would help us to figure out the reasons of the issues, and we are eager to offer you a resolution to the issues you've faced, including a review of your orders by our quality assurance team and, where applicable, a reprint of your PCBs at no extra cost or a refund. As for the concerns raised about the refusal to manufacture a PCB with a flag on the screen print, we want to clarify that our policies are designed to comply with international trade laws and regulations, which can sometimes be interpreted conservatively to avoid customs issues. However, we recognize that our response may have been overly cautious and not as accommodating as it should have been. We are committed to reviewing our policies to better serve our diverse customer base while still adhering to legal requirements. Best Regards PCBWay Support Team

PCBPit's services for a PCB prototype manufacturing project

I recently availed PCBPit's services for a PCB prototype manufacturing project. I must say, their experts handled my intricate design with great precision. Quality checks at each stage reassured me of their attention to detail, and the final product delivered was reliable and high performing. The turnover time was faster than promised, making their service a cut above the rest. Their professionalism, easily approachable team, and RoHS compliant boards earned my trust. PCBPit has become my go-to for all future PCB needs! Highly recommend their services for anybody needing swift, reliable and high-quality PCB manufacture.

The PCBs were delivered to extremely…

The PCBs were delivered to extremely quickly (to germany) for a relatively low shipping cost. The packaging included foam to keep them safe and they were neatly put into a ESD type bag. The actualy boards just work plain and simply. Also the ordering process is really easy

大家还看了