Pet Relocation International LLC

No Client Relationship – Review Based on Enquiry Only We appreciate that you have updated your review to remove some of the earlier inaccuracies and false statements. However, the revised version remains inaccurate and misleading. You were provided with two written quotations in July 2025—for our Chaperone and Cargo Services—which covered all paperwork, permits, and logistics. You declined both, confirming that you would manage the process independently. It is therefore incorrect to claim that no quote was issued or that communication was ignored. PRI responded to all enquiries accurately and within a reasonable timeframe. At no point did you request a standalone documentation service, and at no time did we offer or agree to provide one. Because you never engaged our professional services, there was no instruction, no contract, and no obligation for PRI to act on your behalf. We did, as a courtesy, offer limited assistance with flight bookings. Notably, that offer was made in July, and we then heard nothing further from you for three months. An expression of intent or desire to “work with” PRI does not constitute an agreement and places no obligation or responsibility on our company. By your own admission, you were never a client. PRI cannot be held responsible for a process you chose to manage privately. We go above and beyond to help pet owners, particularly when they encounter difficulties or unexpected challenges. However, your extended lack of communication, failure to provide any updates, and failure to let us know you were struggling to manage the process independently is unfortunate and reinforced our understanding that you neither wanted nor required our services. Rather than accepting personal accountability and reaching out to PRI for assistance, you chose instead to vent your frustrations publicly, which is both unfair and damaging.

Thank you so much for your incredible review and for trusting me and the PRI team to help bring Dasher safely home to New Zealand! It truly means the world to hear how much our support made a difference during such a complex and emotional journey. Relocating a pet to New Zealand is no small feat, and you handled every step with such patience and dedication to Dasher’s well-being. It was an absolute pleasure working with you and being part of his big adventure. Seeing him finally reunited with you after all that planning and perseverance was such a rewarding moment. From all of us at PRI, thank you again for your kind words and for letting us be part of Dasher’s story - give him a big cuddle from me! Warmest regards, Elaine Pet Relocation International

Thank you so much for sharing your heartfelt experience! We’re absolutely thrilled to hear that Donna made it safely home to New Zealand. We know how complex and emotional international pet relocations can be - especially for snub-nosed breeds - and it means the world to us that you trusted us through the process. Elaine and the entire PRI team truly care about every pet and family we help reunite, and your kind words perfectly capture the dedication she brings to each case. We’ll be sure to share your message with her - it will make her day! Wishing you and Donna all the best as you settle back into life together. Thank you again for letting us be part of your journey!

Thank you so much for your wonderful review and for sharing your dog’s journey with us! We’re absolutely delighted to hear that your pup arrived safely and that you were reunited after such a long time apart. It was a true pleasure working with you through every step of the relocation process. We’re also so happy to hear that our trusted partners at Camp Bow Wow provided such outstanding care and compassion during his extended stay - their dedication and love for the pets they look after truly make all the difference. We'll be sure to pass on your lovely comments. Stories like yours are exactly why we do what we do. Wishing you and your dog all the happiness as you settle into your new life in the Far East! 🐾 Warm regards, The Pet Relocation International Team

Thank you so much for your wonderful review and for taking the time to share your experience with PRI! We’re thrilled to hear that Elaine and our team could make your pets’ journey smooth, safe, and as stress-free as possible. It means a lot to know that you felt supported from start to finish, from navigating travel options and USDA Health Certificates to keeping you updated every step of the way. We also appreciate your understanding regarding the minor communication hiccups and are glad Elaine could resolve them quickly. Your pets’ comfort and safety are always our top priority, and it’s incredibly rewarding to hear that you felt they received “white glove service.” Thank you again for trusting us with such an important relocation. We wish you all the best in your new chapter!

Thank you for sharing such a heartfelt review! We’re so glad to hear that Elaine’s care, expertise, and dedication made Zelda’s journey to Sweden smooth and worry-free. She truly is passionate about what she does, and it means the world to know that it shone through in every interaction. Zelda sounds like an incredible travel companion, and we’re honored that you trusted PRI, and Elaine, with such an important trip. Knowing that every challenge was met with a backup plan (or two!) is exactly the kind of peace of mind we aim to provide. We appreciate your 10/10 recommendation and wish you and Zelda all the best in your new adventures together! Warm regards, The PRI Team

Thank you so much for your kind words and for trusting PRI with the care of your animals. We're absolutely delighted to hear that your pets arrived safe and sound and that our team made the experience a positive one for you. As a dedicated pet relocation company, we place the highest value on delivering a seamless, stress-free relocation service. We have reached out to you to better understand if there was anything we could have improved, but in the meantime, please know we take all feedback seriously and continue to strive for 5-star service in every aspect of what we do. Wishing you and your furry family all the best in your new home!

Thank you so much for your wonderful review! We're absolutely thrilled to hear that you “could not be happier” with the service — that means the world to us. Elaine and the rest of the team are passionate about making every pet relocation as smooth and reassuring as possible, especially for anxious pet parents. We're so glad we could provide peace of mind and that your three beloved pets arrived in London safe, happy, and healthy. Your kind words truly reaffirm the care and attention we put into every move, and we're grateful you chose PRI to be part of this important journey. Wishing you and your furry family all the best in your new home! Warm regards, The PRI Team