Hello Tai,
Lis here. Thank you for sharing your feedback. We're sorry to hear about your experience.
We have reviewed your case and have just contacted you directly with a solution. Please check your inbox for our latest message.
We genuinely value customer feedback and always aim to make things right when issues arise. If our recent resolution has changed your perspective, we would be grateful if you would consider updating your review to reflect your latest experience with our team.
If you have any questions or need further assistance, simply reply to our message and we'll be happy to help.
Lis
Z
Zouhair Lahia · 写过 2 条评价 · 体验于 2026-06-17 ·
★★★★★
Picroty 支持提供了非常好的支持……
Picroty 支持团队提供了非常好的支持。他们还不断改进他们的人工智能。谢谢
Pictory.ai 回复2026-06-19
Hello! Lis here.
Thank you so much for your kind words.
Feedback like yours motivates us to keep building and improving the platform for creators like you. Thanks for being part of the Pictory community!
If you'd like to connect with other creators, share tips, and see what others are building with Pictory, we'd love to have you join our Reddit community: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
Hello Rick,
Thank you so much for taking the time to share your experience!
It's wonderful to know that you're enjoying features like URL to Video and voice cloning, and that you're happy with the video you created.
We're also excited to see creators like you in our community. If you'd like to connect with other Pictory users, share ideas, and learn new tips, we'd love to invite you to join our Reddit community: https://www.reddit.com/r/Pictory_Community/
Thank you again for your support and encouragement. We truly appreciate it.
Lis
Hello!
Thank you so much for your kind words and support! We're glad to hear that you're enjoying Pictory and that you're happy with the videos you're creating.
Feedback like yours motivates our team to keep improving and building tools that help creators bring their ideas to life.
If you'd like to connect with other creators, share your experiences, and discover new tips, we'd love to welcome you to our Reddit community: https://www.reddit.com/r/Pictory_Community/
Thank you again for being part of the Pictory family!
Lis
J
Jasmine Williams · 写过 2 条评价 · 体验于 2026-06-12 ·
★★★★★
这位代表是彻底的……
这位代表彻底而精确,她解决了我所有的问题,并给予了问题应有的时间和关注来解决问题。
Pictory.ai 回复2026-06-15
Hello! Lis here.
Thank you so much for your kind words. We're delighted to hear that our representative was able to thoroughly address your concerns and provide the time and attention needed to resolve your issues.
If you're creating content with Pictory, we'd also love to invite you to join our creators community on Reddit: https://www.reddit.com/r/Pictory_Community/
Thank you for being part of the Pictory community!
Lis
Hello Vinay!
Thank you so much for your kind words and for being part of the Pictory journey for over 3 years. It's wonderful to hear that you've been able to grow alongside the platform and that our updates have helped make your creator experience even better.
Your recognition means a lot to the team. We'll be sure to share your shoutout with Silky, Nisha, Mohammed, and Pickford. Feedback like yours keeps us motivated to continue improving and supporting creators like you.
Since you're such a valued member of the Pictory community, we'd also love to invite you to join our creators' Reddit community, where fellow creators share tips, ideas, and success stories: https://www.reddit.com/r/Pictory_Community/
Thank you again for your trust and support. We're excited to be part of your journey for many more years to come!
Lis
Hello! Lis here.
Thank you so much for sharing your experience. We're delighted to hear that Silky was able to help resolve the issue with your video file.
We truly appreciate your kind words about the responsiveness and support you received. Feedback like yours means a lot to our team and motivates us to keep delivering the best possible experience.
Since you've had such a positive experience, we'd love to invite you to join our creators community on Reddit, where you can connect with other Pictory users, share ideas, and learn new tips: https://www.reddit.com/r/Pictory_Community/
Thank you again for your support!
Lis
T
Trusted User · 写过 1 条评价 · 已认证 · 体验于 2026-06-07 ·
★★★★★
画质正在改善
图片一直在进步。我期待更上一层楼以帮助扩大我的内容营销规模
Pictory.ai 回复2026-06-08
Hello! Lis here.
Thank you for your review and for being part of Pictory's journey! It's wonderful to hear that you've noticed the improvements we've been making.
We're excited that you're looking forward to the next level of features to help scale your content marketing efforts. Our team is continuously working on enhancements designed to help creators and businesses produce content more efficiently and effectively.
Since you're enjoying the platform and following its progress, we'd love to invite you to join our creator community on Reddit, where users share tips, ideas, and feedback: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support and encouragement!
Lis
F
FDW · 写过 2 条评价 · 已认证 · 体验于 2026-06-06 ·
★★★★★
内容创作者的神奇工具
内容创作者的神奇工具,强大的功能,巨大的免版税库存视频和图像库。
Pictory.ai 回复2026-06-08
Hello! Lis here.
Thank you for the fantastic review! We're delighted to hear that you're enjoying Pictory and finding value in the features, as well as our extensive library of royalty-free stock videos and images.
It's great to know that Pictory is helping support your content creation workflow. Feedback like yours motivates our team to keep improving the platform and adding even more tools for creators.
Since you're having a great experience, we'd love to invite you to join our creator community on Reddit, where you can connect with other Pictory users, share ideas, and learn new tips: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
P
Philip De Kock · 写过 1 条评价 · 体验于 2026-06-04 ·
★★★★★
是的,他们很友好并且和你在一起……
是的,他们很友好,并且一直陪伴在您身边!
Pictory.ai 回复2026-06-05
Hello!
Lis here. Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team. Fast responses, clear communication, and efficient support are exactly what we aim for.
We truly appreciate you taking the time to share your feedback. If you're creating videos with Pictory, we'd also love to invite you to join our creator community on Reddit, where you can connect with other creators, share tips, and get inspired: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
A
Adam · 写过 1 条评价 · 体验于 2026-06-05 ·
★★★★★
当我需要取消订单时非常有帮助...
当我需要在续订日期后取消自动订阅续订时非常有帮助。立即取消订阅,不收取任何费用。
非常感谢。
Pictory.ai 回复2026-06-05
Hello!
Lis here. Thank you for taking the time to share your experience. We're glad we could help resolve your subscription renewal request quickly and make the cancellation process smooth for you.
It's great to hear that the issue was handled promptly and to your satisfaction. We truly appreciate your kind feedback and your support.
Thank you again for choosing Pictory!
Lis
W
William Lee · 写过 1 条评价 · 体验于 2026-06-05 ·
★★★★★
传奇!
快速响应、清晰沟通并有效解决我的问题。
Pictory.ai 回复2026-06-05
Hello!
Lis here. Thank you for the fantastic feedback! We're delighted to hear that your issue was resolved quickly and that you found our communication clear and helpful.
Providing fast, efficient support is always our goal, so it's wonderful to know we delivered that experience for you.
If you're creating content with Pictory, we'd also love to invite you to join our creator community on Reddit: https://www.reddit.com/r/Pictory_Community/
Thank you again for your support!
Lis
Hello Dr. Mike,
Thank you for your kind review! We're so glad Yash was able to help resolve the duplicate subscription for you.
Your support means a lot to us, and we're delighted to hear you're enjoying Pictory. Thanks for being part of our community!
You might also enjoy connecting with fellow creators in our Reddit community: https://www.reddit.com/r/Pictory_Community/
Lis
Hello! Thank you so much for sharing your experience with Pictory AI.
We love hearing stories like yours, especially from someone who was trying AI for the first time. It's great to know that what started with some hesitation turned into a tool you now use for client interactions and skill-building.
We're delighted that you've found the platform easy to use, affordable, and valuable for your work. It's also wonderful to hear that our customer support team has made a positive impact along the way.
Since you're creating videos and continuing to explore new possibilities with Pictory, we'd love to invite you to join our creator community on Reddit: https://www.reddit.com/r/Pictory_Community/. It's a great place to connect with other creators, share ideas, and discover new tips and workflows.
Thank you again for your support and for being part of the Pictory journey!
Lis
N
Niurka Calero · 写过 1 条评价 · 已认证 · 体验于 2026-05-31 ·
★★★★★
易于使用
便于使用。
Pictory.ai 回复2026-06-01
Thank you for your review!
We're glad to hear you found Pictory easy to use. Our goal is to make video creation as simple and efficient as possible, and it's great to know we're delivering that experience for you.
We appreciate your support and thank you for choosing Pictory!
R
Richie · 写过 1 条评价 · 体验于 2026-06-01 ·
★★★★★
Pictory是一个非常好的营销方式……
Pictory 是一个非常好的营销工具/产品。客户服务和支持是一流的,强烈推荐
Pictory.ai 回复2026-06-02
Hello!
Lis here. Thank you so much for your kind words and recommendation. We're delighted to hear that Pictory has been a valuable marketing tool for you and that our customer support team has made a positive impression.
Providing both a powerful platform and excellent support is something we work hard on every day, so feedback like yours means a lot to us.
Thanks again for being part of the Pictory community. If you'd like to connect with other creators and share ideas, we'd love to have you join our Reddit community: https://www.reddit.com/r/Pictory_Community/
Lis
Hi,
Thank you for sharing your experience, and I'm sorry the image-to-video workflow was confusing.
Our team has reached out to learn more about what you were trying to create and to help guide you through the correct workflow.
We'd appreciate the opportunity to better understand your use case and make sure you're getting the experience you were looking for.
Please check your email when you have a chance, and we'll be happy to assist.
Thank you for giving Pictory a try.
Lis
T
Tony Barrett · 写过 1 条评价 · 体验于 2026-05-25 ·
★★★★★
建设活水媒体的重要组成部分
作为 Living Waters Media 的创建者,我经常使用 Pictory 作为我的天主教长视频和短视频制作工作流程的一部分,它已成为帮助我一致、高效地创建内容的重要工具。
我最欣赏的是该平台的速度和简单性。它使我能够快速将脚本转变为精美的视频结构,同时仍然提供足够的创意灵活性以保持电影和情感上的风格。
Pictory 帮助我在 YouTube Shorts、长篇 YouTube 视频和其他社交媒体内容上扩大制作规模,同时又不牺牲质量或视觉一致性。
我还发现,每当出现问题时,支持团队都会积极响应、专业且真诚地提供帮助。
如果没有像 Pictory 这样的工具,构建 Living Waters Media 将会变得更加困难,我很感谢他们的团队持续所做的工作。
Pictory.ai 回复2026-05-26
Thank you so much for sharing your experience with Pictory and Living Waters Media. We’re very happy to hear that the platform has helped you create consistent, high-quality content across your videos and social channels.
It also means a lot to hear your kind words about our support team. We truly appreciate your support and are grateful to be part of your creative journey.
Since you’re an active creator, we’d also love to invite you to join our Reddit community where creators share tips, ideas, and inspiration: https://www.reddit.com/r/Pictory_Community/
Lis
B
Barry Sweeney · 写过 2 条评价 · 体验于 2026-05-26 ·
★★★★★
良好的产品和服务
Pictory.ai 回复2026-05-27
Hello! Lis here. Thank you for your kind words and for taking the time to share your experience with Pictory. We’re so happy to hear you’re enjoying both the product and the service. Your support means a lot to our team.
If you’d like, feel free to join our creators community as well: https://www.reddit.com/r/Pictory_Community/
Lis
A
A. R. · 写过 1 条评价 · 体验于 2026-05-23 ·
★★★★★
假人工智能,真正的骗局
订阅了纪录片风格的 YouTube 频道的 API 计划。经过一次故事板预览后,很明显——这家公司没有人工智能。他们在基本的关键字与素材匹配引擎上贴上了“人工智能”标签,以欺骗客户认为他们正在获得先进的东西。 “找到正确视觉效果的人工智能”为镀金时代的历史主题提取了现代炼油厂的无人机镜头。库存库是您可以在任何免费库存网站上找到的底层通用库。整个产品都有“AI”的绰号和订阅付费专区。购买后 2.5 小时请求退款,生成了 1 个预览,最终渲染为零。工作人员正在积极实施骗局——连续发送了两封电子邮件拒绝我的退款,其中一封引用了“年度计划”政策,另一封引用了“每月计划”政策。他们甚至不知道自己在卖什么,他们只知道他们不会退还你的钱。存在不退款政策是因为他们知道没有人会在看到输出后保留它。与Amex有争议。不要把钱浪费在这个“人工智能”骗局上。
Pictory.ai 回复2026-05-26
Hi A.R,
Thank you for taking the time to share your feedback.
Pictory’s AI is designed to help accelerate video creation workflows, but we also recognize that some niche topics, especially historical and period-specific content, may require more curated media selections or custom assets for the best results.
We appreciate you providing the preview example and additional context. Our team has connected internally regarding your case and will continue the conversation directly by email to review your request further.
Thank you again for the honest feedback.
Lis