Pictory.ai (pictory.ai) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
I have been using Pictory for a few months now. I have created tons of content. My business calls for review and reuse of content. When I came back to reuse some of the content I had created a few months ago. It was corrupt and impossible to use. I was told by customer service that I had to redo hours and hours of work because the platform doesn't work adequately. I am prepping a switch to another platform.
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Al H · 2 reviews · Experienced 2026-08-04 ·
★★★★★
They have great training!
Reply from Pictory.ai2026-08-05
Hi! Thank you so much for your kind words. We're glad to hear you enjoyed our training. We work hard to create helpful resources that make it easy to get the most out of Pictory.
If you're creating videos with Pictory, we'd also love to invite you to join our creators community on Reddit. It's a great place to share tips, ask questions, and connect with other creators: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
Hi! Thank you for your wonderful feedback. We're so glad to hear you're finding Pictory easy to use and that our resources have been helpful. That's exactly what we aim for.
We'd also love to invite you to join our creators community on Reddit. It's a great place to connect with other creators, share ideas, and pick up new tips: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
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Grace Hinds · 1 review · Experienced 2026-07-29 ·
★★★★★
Great service and so easy to use
The site is so easy to use. I teach and create videos for my online classes. This service is wonderful and a lot of fun!
Sincerely,
Dr. Hinds
Reply from Pictory.ai2026-08-03
Hi Dr. Hinds,
Thank you so much for your kind words! We're delighted to hear that Pictory has been easy to use and that it's helping you create videos for your online classes. It's wonderful to know you're having fun with it too.
We truly appreciate you taking the time to share your experience. Since you're creating educational content, we'd also love to invite you to join our Pictory Creators Reddit community. It's a great place to connect with other creators, share ideas, and learn new tips: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support, and we wish you all the best with your classes!
Lis
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Andrew · 2 reviews · Verified · Experienced 2026-07-23 ·
★★★★★
Pictory is the Best AI Video Platform I Have Tried
I have created 24 videos with Pictory so far, and the results have been far superior to the of the other AI video platforms I have tried, including three of the leading services. I will not name the competing platforms because I do not believe in criticizing other companies.
Pictory is extremely easy to use, produces professional-looking videos, and gives me the flexibility to edit the visuals, voiceover, text, branding, and timing with ease. There really is no learning curve. You can start producing videos as soon as you sign up. Pictory has saved me a considerable amount of time while still allowing me to maintain control over the final result.
Based on my experience, Pictory has been the best AI video creation platform for my needs, and I highly recommend it.
P.S. I just signed up for the annual Professional Plan.
I hope this review helps anyone searching for a reliable and professional AI video platform.
Andrew Baxter
Reply from Pictory.ai2026-08-01
Hi Andrew! Thank you so much for taking the time to write such a thoughtful and detailed review.
We're glad to hear that Pictory has helped you create 24 videos with results that stand out for your needs.
Congratulations on upgrading to the annual Professional Plan! We're excited to be part of your content creation journey, and we truly appreciate your recommendation to others looking for a reliable AI video platform.
Since you're clearly making the most of Pictory, we'd love to invite you to join our Pictory Creators Reddit community. It's a great place to connect with fellow creators, exchange ideas, and share your work: https://www.reddit.com/r/Pictory_Community/
Thank you again for your trust and support. We can't wait to see what you create next!
Lis
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Alexandra Stephenson · 4 reviews · Experienced 2026-08-01 ·
★★★★★
Great and easy to use
Reply from Pictory.ai2026-08-01
Hi! Thank you so much for your great review.
We're so happy to hear you're finding Pictory easy to use. Our goal is to make video creation simple while helping you produce professional results, so your feedback means a lot to us.
Since you're enjoying Pictory, we'd love to invite you to join our Pictory Creators Reddit community. It's a great place to connect with other creators, share ideas, and discover new tips: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
Your team acted quickly and efficiently to handle my issue. They were kind and listened and followed through until the end. Thank you, Pickford, Nisha and Kate! You all provided excellent customer service!
Reply from Pictory.ai2026-08-01
Hi! Thank you so much for your kind words and for taking the time to share your experience.
We're delighted to hear that our team was able to resolve your issue quickly and efficiently. We'll be sure to pass your lovely feedback along to Pickford, Nisha, and Kate. They will be glad to know their kindness, dedication, and follow-through made such a positive impact.
Since you enjoyed your experience with Pictory, we'd also love to invite you to join our Pictory Creators Reddit community. It's a great place to connect with other creators, share ideas, and discover new tips: https://www.reddit.com/r/Pictory_Community/
Thank you again for your support!
Lis
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Alan Robinson · 6 reviews · Experienced 2026-07-30 ·
★★★★★
Perfect service
Perfect service. Very easy to contact. Overall 5 stars+ Thank you.
Reply from Pictory.ai2026-08-01
Hi! Thank you so much for your wonderful review.
We're delighted to hear that you found our service easy to reach and that you had such a positive experience. Your 5-star+ rating means a lot to our team and encourages us to keep delivering the best experience possible.
Since you're enjoying Pictory, we'd love to invite you to join our Pictory Creators Reddit community. It's a great place to connect with other creators, share tips, and discover new ideas: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
Pictory is great... I have used it for years! They are innovative, always going with the times, upgrading, adding new features to stay competitive, and so you can stay with this one channel for creating lots of style videos!!!! I have made explainer, marketing, teaching, advertising videos etc !!!
Reply from Pictory.ai2026-08-01
Hi! Thank you so much for your amazing review. It means a lot to hear that you've been with Pictory for years and that it's helped you create such a wide variety of videos, from explainers and marketing content to teaching and advertising.
We're always working to bring new features and improvements so creators like you can keep everything in one place. Your continued support truly motivates our team.
Since you're getting so much out of Pictory, we'd love to invite you to join our Pictory Creators Reddit community. It's a great place to connect with other creators, share ideas, and see what others are making: https://www.reddit.com/r/Pictory_Community/
Thanks again for being part of the Pictory journey!
Lis
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Andrew B · 2 reviews · Experienced 2026-07-29 ·
★★★★★
I'm new with Pictory
I'm new with Pictory, but so far, it offers the best AI results compared to other platforms... and I have tried them all. I plan to upgrade to the annual plan. I recommend Pictory to anyone that wants to save time producing videos and get professional results. Andrew Baxter
Reply from Pictory.ai2026-08-01
Hi Andrew! Thank you so much for your wonderful review and for giving Pictory a try.
It's fantastic to hear that, even as a new user, you've found Pictory delivers the best
We're also grateful for your recommendation. Helping creators save time while producing professional-quality videos is exactly what we aim for.
Since you're enjoying Pictory, we'd love to invite you to join our Pictory Creators Reddit community. It's a great place to connect with other creators, share tips, and discover new ideas: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support, Andrew. We can't wait to see what you create!
Lis
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Mohammed Akbar · 2 reviews · Experienced 2026-07-25 ·
★★★★★
Responded quickly and satisfactorily
Responded quickly and satisfactorily. Didn't look for a job to the company and charging me money which I would happily paid.
Reply from Pictory.ai2026-07-28
Hello! Thank you so much for your 5-star review.
We're delighted to hear you received a quick and satisfactory response. Your kind words mean a lot to our team.
If you're enjoying Pictory, we'd love to have you join our Creators Community on Reddit. It's a great place to connect with other creators, share ideas, and learn new tips: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
What made your experience great?
The service exceeded my expectations. Everything was easy to understand, professionally presented, and delivered as promised. I especially appreciated the clear communication and the focus on providing real value instead of unrealistic promises.
What is this company doing well?
The company provides high-quality information in a clear and practical way. Their communication is timely, transparent, and helpful. I also like that they explain the reasoning behind their ideas, which makes it much easier to learn and build confidence. Overall, they have created a service that is both trustworthy and user-friendly.
Reply from Pictory.ai2026-07-27
Hi! Thank you so much for your wonderful 5-star review.
We're glad to hear that Pictory exceeded your expectations. It's especially rewarding to know that you found the platform easy to understand, professionally presented, and true to its promises.
We also appreciate your kind words about our communication and our focus on providing practical value. Helping creators learn with confidence through clear guidance and a user-friendly experience is exactly what we strive for.
Since you're enjoying Pictory, we'd love to invite you to join our creators community on Reddit. It's a great place to connect with other creators, share tips, and get inspired: https://www.reddit.com/r/Pictory_Community/
Thank you again for your support. We truly appreciate you being part of the Pictory community!
Lis
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Carlos Glez. · 2 reviews · Experienced 2026-07-24 ·
★★★★★
It’s a useful tool for creating…
It’s a useful tool for creating decent-quality videos. The AI-generated output could still be improved, but it significantly reduces the time and effort required to produce them.
Reply from Pictory.ai2026-07-27
We're glad to hear that Pictory helps you create decent-quality videos while saving you significant time and effort.
We also appreciate your comment about the AI-generated output.
We're continuously working to improve the quality of our AI features. If you have specific ideas or examples of what you'd like to see improved, we'd love to hear them. Please feel free to share your suggestions with our product team at https://feedback.pictory.ai/roadmap.
Thanks again for your valuable feedback!
Lis
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Nan McKay · 4 reviews · Experienced 2026-07-23 ·
★★★★★
Fabulous Support!
Summy is quick to understand exactly what I'm trying to accomplish. She explains it in an easy-to-understand way which allows me to create what I want and to utilize new program features. Fabulous experience!
Reply from Pictory.ai2026-07-24
Hi! Thank you so much for your kind words and for taking the time to share your experience. We're glad to hear that Summy was able to quickly understand what you wanted to accomplish and explain everything in a way that made it easy to follow. It's wonderful to know she helped you make the most of both your project and our newest features.
We're grateful to have you as part of the Pictory community. Since you're enjoying Pictory, we'd love to invite you to join our creators community on Reddit, where you can connect with other creators, share ideas, and discover new tips: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
The Customer Service was very responsive and one the best among many software providers.
Reply from Pictory.ai2026-07-22
Hi! Thank you so much for your kind words. We're glad to hear that you had such a positive experience with our customer support team. Providing responsive and helpful support is something we care deeply about, so your feedback means a lot to us.
If you'd like to connect with other creators, share ideas, and see what the community is building, we'd love to have you join our Reddit community: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support. We truly appreciate it!
Lis
Pictory is amazing. I have created videos featuring content for my classes, and they have been a great success.
Reply from Pictory.ai2026-07-22
Hi! Thank you so much for your wonderful review. We're delighted to hear that Pictory has helped you create videos for your classes and that they've been such a great success. Knowing that our platform is making a positive impact in the classroom means a lot to us.
If you'd like to connect with other creators, share ideas, and see what the community is building, we'd love to have you join our Reddit community: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support, and happy creating!
Lis
J
Jai Krishan · 3 reviews · Experienced 2026-07-20 ·
★★★★★
Great for creating the video with…
Great for creating the video with correct footage images and videos . Great value for money .
Reply from Pictory.ai2026-07-21
Hi! Thank you so much for your wonderful review. We're happy to hear that Pictory helped you create videos with the right footage, images, and videos, and that you feel it's great value for money. Your feedback means a lot to us, and we really appreciate your support.
If you'd like to connect with other creators, we'd love to have you join our community on Reddit: https://www.reddit.com/r/Pictory_Community/
Lis
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Nan McKay · 4 reviews · Experienced 2026-07-18 ·
★★★★★
Pictory is easy to use and very…
Pictory is easy to use and very effective for training. No more talking heads - instead, video aimed at Gen Y and Z - fast-paced and relevant. Pictory is always making improvements and relish in staying on the cutting edge.
Reply from Pictory.ai2026-07-18
Hi! Thank you so much for your wonderful review. We're glad to hear that Pictory is helping you create engaging training videos that resonate with Gen Y and Gen Z audiences.
Since you're enjoying Pictory, we'd also love to invite you to join our creators community on Reddit. It's a great place to share ideas, connect with other creators, and stay up to date with tips and new features: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support!
Lis
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Bjs · 2 reviews · Experienced 2026-07-10 ·
★★★★★
Awesome product..
Awesome product..
Very easy to use
Love the text to video feature...
Love that I can edit the video
Well done pictori ai
Reply from Pictory.ai2026-07-15
Hi! Thank you so much for your amazing review. We're glad to hear you're enjoying Pictory and that you find it so easy to use!
It's great to know you're loving the Text to Video feature and the flexibility to edit your videos. Feedback like yours means a lot to our team and motivates us to keep improving.
If you're interested in connecting with other creators, we'd love to invite you to join our Pictory Community on Reddit: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support, and happy creating!
Lis
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customer · 3 reviews · Experienced 2026-06-21 ·
★★★★★
Hands down the best video app out there! ⭐⭐⭐⭐⭐
I’ve tried so many video apps, but Pictory.ai is on another level. The interface is incredibly smooth, the rendering is fast, and the tools are super intuitive. It has completely upgraded my workflow. Highly recommend
Reply from Pictory.ai2026-07-13
Hi!
Wow, thank you so much for the amazing review! We're so happy to hear that Pictory stands out as the best video app you've used. It's great to know the smooth interface, fast rendering, and intuitive tools have made such a positive impact on your workflow.
Your recommendation means a lot to us. If you'd like to connect with other creators, share ideas, and discover new tips, we'd love to welcome you to our Pictory Creators community on Reddit: https://www.reddit.com/r/Pictory_Community/
Thanks again for your support, and happy creating!
Lis