Reviewers overwhelmingly had a great experience with this company, often sharing wonderful and enthusiastic feedback about their purchases. Loyal customers frequently praise the exceptionally wide variety of comfortable, high-quality, and beautiful styles that perfectly match their personal preferences. Consumers also deeply appreciate the remarkably fast, friendly, and helpful support team that promptly resolves any questions or order concerns.
Some reviewers were not happy with exceptionally long delivery times, unexpected international shipping delays, and slow postal transit. A few people additionally mentioned receiving incorrect items, damaged products, or experiencing highly frustrating trouble with completely lost packages.
I asked about a specific brand and type of contact lenses that I had always bought from a different shop. Shilah was incredibly helpful and found another similar contact lens. Thank you.
Pinkyparadise 回复2026-05-11
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
The customer service is always great. I love that they always reply quickly and do their best to resolve my issue. Thank you, Nang, for helping me with the issue that i had with my order!
Pinkyparadise 回复2026-05-08
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
I live in Houston Texas. I absolutely love Pinky Paradise. Just started working with them as far as ordering my prescription circle lenses. I would suggest using UPS or DHL just in case. Anyways, Pinky Paradise rocks. They're the real deal. 😊 Great customer service. I'm Calla Dances on Book of Faces if anyone wants to see if I'm a real person. Take care y'all.
Pinkyparadise 回复2026-05-11
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
I have been using Pink Paradise for years for all my cos play and costumes, truly unmatched pricing and customer service Nang truly out does her self every time 🤍🤍
Pinkyparadise 回复2026-05-08
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
The customer service is amazing! I was having trouble with an order but Shilah was able to sort it out quickly. Delivery is also quick! I highly recommend ordering contacts from here :)
Pinkyparadise 回复2026-05-06
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
AMAZING customer service! Shilah helped me update my order when I decided to add another pair of contacts to my previous order before fulfillment to avoid paying shipping twice. They were the fastest responding I’ve ever had with a company! They made sure to get the accurate new order, and prescription, even though I didn't need a prescription. The attention to detail and quick replies were handled with perfection to me. I will be a customer for life!
Pinkyparadise 回复2026-04-28
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
These are some of the most comfortable lenses I’ve ever worn! They were super easy to get in and felt nice, plus the color is very beautiful, especially in person!
Pinkyparadise 回复2026-04-22
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
Shilah was super kind and helpful with my inquiry, even offering to look over our arrangement personally until we get everything sorted out. Even though the issue with my order was my fault, she was still super friendly :)
Pinkyparadise 回复2026-04-22
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
They are always excellent with customer service, super kind and professional. I can always also trust this website with quality items, I've been shopping with them for years. If I ever need to message them for help, they respond with all the info I need in a timely manner. I never feel unimportant to them as a customer.
Pinkyparadise 回复2026-04-21
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
I accidentally provided an old email address I no longer have access to while ordering. After emailing support, Nang from customer service fixed the problem immediately. It was an incredibly quick and easy process and I was very impressed, and I’m so excited to wear my contacts for my next cosplay :)
Pinkyparadise 回复2026-04-21
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊
The customer service gets back to you really quick. They are very informative and patient. The shipping is great, it came in one piece. In good condition.
Pinkyparadise 回复2026-04-21
Thank you so much for your kind words and support! 💖 We’re grateful to have you with us and will continue to provide the best products and service. 😊