糟糕的客户服务
客户服务很糟糕，网站遇到了困难，当我尝试全额支付贷款时，我不断收到一条消息，请稍后再试。 （我已于当天早些时候与代表交谈以获得总收益）。我终于能够与某人交谈并解释困难，代表只是一直说“我们收到了其他付款，没有问题”。 我要求与经理或主管交谈，但代表拒绝向我提供主管（甚至他们的姓名和联系信息）来讨论此事，并挂断了我的电话。我已经解释过我之前曾与某人交谈过。 这个问题导致了许多额外的利息费用。该代表还表示“没有与某人交谈的记录”。说明我又撒谎了。 切勿使用它们！我没有得到参考号码
Plain Green Loans 回复2026-04-07
We are in receipt of your review and appreciate your feedback. At Plain Green, LLC we are committed to providing excellent customer service, and we regret to hear that we did not meet your expectations. Please be assured that we appreciate your business and will work diligently to address this issue. Should you need further assistance, please contact us at 866-420-7157 where we will be happy to assist!