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Planet of the Vapes

202 条评价

4.7202 条评价
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关于 Planet of the Vapes

数据更新
网站
planetofthevapes.com
分类
食品、饮料和烟草
所在地
United States
状态
待认证
近 12 个月
202 条评价
差评回复率
83%(10/12 条)
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Planet of the Vapes靠谱吗?

Planet of the Vapes(planetofthevapes.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 202 条用户评价,属于食品、饮料和烟草分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 83% 的差评。数据最后更新于 2026-08-10。

用户怎么说

我的新 dynavape 问题无法正常工作......

我的新 dynavape 问题无法正常工作,盖子无法保持在上面,无法正常击中。

Planet of the Vapes 回复2026-08-03

Hi Jeremiah, I'm sorry, getting a new Dynavap and not being able to get it to hit properly right out of the gate is incredibly frustrating. My name is Miguel, and I'm part of the POTV team. I've sent you an email directly so we can work through the cap and performance issues together step by step and make sure you're not left stuck with something that isn't working the way it should, Jeremiah. Miguel

这家公司的服务一直很好,直到……

在此订单之前,该公司的服务一直很好。 我尝试在下订单后立即添加商品。 人工智能“机器人”立即回复说人类会帮助我。 几个小时后收到一封电子邮件,说我原来的订单已取消,但现在可以购买新商品。 我回邮件试图纠正/解释情况。 这种情况持续了一段时间。 终于找到了一个非常好的人,他立即解决了所有问题。 这极大地浪费了我的时间,因为另一家公司不仅使用人工智能来“处理”问题,而且还写出超级令人困惑的电子邮件。 我投票支持让人们继续工作!

Planet of the Vapes 回复2026-08-03

Hi Brian, I'm sorry, what should have been a simple add on to your order turned into a drawn out confusing back and forth, and I completely understand why that was frustrating. My name is Miguel, and I'm part of the POTV team. We hear you loud and clear on wanting a human, and just so you know for the future you can always bypass the AI right away by simply requesting a human in your first message. There are real people here at POTV ready to work through things with you one step at a time, and I've requested your contact info through Trustpilot to make sure you're fully satisfied with how everything was resolved, Brian. Miguel

该公司的响应时间可能是……

该公司的响应时间可能有点慢,但这肯定可以通过我获得的卓越支持得到补偿。不幸的是,我的包裹在运输途中被延误了,他们立即发送了第二个包裹。最初的包裹现已到达,我正在安排将其退回给公司,不是因为我对产品不满意,而是因为这是光荣的做法。我向你保证,我会很高兴保留第二件物品。衷心感谢您的所有帮助。

产品效果不佳

产品效果不佳。用过一次,只是没有留下深刻的印象。仅 Venty 本身就获得了更好的结果。

Planet of the Vapes 回复2026-08-03

Hi Kevlar, I'm sorry, trying a product once and walking away unimpressed, especially when you already had something that worked better, is a frustrating way to spend your money. My name is Miguel, and I'm part of the POTV team. We don't want you left with something that didn't meet your expectations, so I've sent you an email directly to make sure we find a solution and earn your trust back, Kevlar. Miguel

好……但是

我从你们那里订购了两种产品。首先是 lobo,然后是最近在 7 月份的 frolic,我对这两种设备都很满意,但我不满意的是你们的服务水平和客户服务。我没有收到我读到的模范客户服务,而且直到 16 天后我才收到我的包裹。这是非常不可接受的。你们直到下订单后四天才把它送到该死的邮局。你们需要真正体现出你们所吹捧的卓越客户服务,因为我没有收到任何服务!除此之外,我对您的业务没有任何问题,但您需要提供紧急运输,一起来吧!

Planet of the Vapes 回复2026-08-03

Hi Travis, I'm sorry, waiting 16 days for your order, having it sit for four days before even reaching the post office, and then not receiving the level of service you read about and expected is completely unacceptable, and we fell short of the standard we hold ourselves to. My name is Miguel, and I'm part of the POTV team. You deserved better on both fronts, and we own that. I've sent you an email directly so we can make this right, Travis. Miguel