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运动的

Playermaker

60 条评价

3.860 条评价
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关于 Playermaker

数据更新
网站
playermaker.com
分类
运动的
所在地
United States · Coral Springs
状态
待认证
近 12 个月
60 条评价
差评回复率
100%(17/17 条)
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Playermaker靠谱吗?

Playermaker(playermaker.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 60 条用户评价,属于运动的分类,口碑一般。评价两极分化:72% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Brian Wayne · 写过 1 条评价 · 体验于 2026-05-13 ·

Nave 非常擅长故障排除并且……

Nave 非常擅长排除故障并最终解决我的担忧。 他非常友好、乐于助人,让我对我的组织核心感到兴奋

Playermaker 回复2026-05-17

Hi Brian, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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David Watts · 写过 2 条评价 · 体验于 2026-05-11 ·

容易对付

易于处理,快速理解要点

Playermaker 回复2026-05-12

Hi David, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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Sarah · 写过 1 条评价 · 体验于 2026-05-10 ·

我仍在学习如何读取数据......

我仍在学习如何读取传感器提供的数据,但它对于我儿子来说是一个很好的工具,可以看到游戏之间的改进(或没有改进)。我们遇到了 1 个传感器无法充电的问题,但客户服务在帮助排除故障和解决问题方面非常出色。

Playermaker 回复2026-05-10

Hi Sarah, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers and our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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Kent Mikael · 写过 1 条评价 · 已认证 · 体验于 2026-05-06 ·

动机、发展

它会激励你,让你想要真正提高并尝试超越你之前的分数和目标。

Playermaker 回复2026-05-10

Hi Kent, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

G
G R · 写过 2 条评价 · 体验于 2026-04-29 ·

在一些最初的交付问题之后……

在经历了一些最初的交付问题和同步问题后,Playermaker 团队设法快速、专业地解决了问题,我非常感谢在我最初投诉后提供的服务。 感谢 Playermaker 帮助扭转局面!

Playermaker 回复2026-04-30

Hi there, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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SHOBHIT CHATURVEDI · 写过 2 条评价 · 体验于 2026-04-27 ·

迅速响应,步骤明确,并且……

通过明确的步骤和可操作性进行及时响应。后续疑问很快得到解决。

Playermaker 回复2026-04-30

Hi Shobhit, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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Angie S. · 写过 1 条评价 · 体验于 2026-04-28 ·

优秀的客户服务

优秀的客户服务。每当我需要帮助时,总是非常乐于助人且反应灵敏。很棒的工具和很棒的公司。

Playermaker 回复2026-04-30

Hi Angie, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

T
Tom · 写过 1 条评价 · 体验于 2026-04-25 ·

我需要整理一些东西,它是……

我需要整理一些东西,20 分钟内就得到了处理。快速而出色的回复!

Playermaker 回复2026-04-26

Hi Tom, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

A
Andy Slaney · 写过 2 条评价 · 已认证 · 体验于 2026-03-30 ·

有些功能在我的 9 上不起作用...

有些功能对我 9 岁的孩子不起作用。

Playermaker 回复2026-04-05

Hi Andy, Thank you for your review. We’re sorry to hear about it. We have escalated this matter for you and will be reaching out to you promptly. We look forward to working with you to best assist you. Best regards, ~ Playermaker Customer Services

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Dave Neilsen · 写过 1 条评价 · 体验于 2026-03-27 ·

当心隐藏的自动续订——拒绝退还我们从未使用过的产品的费用

为我儿子的青少年足球训练购买了 CITYPLAY 传感器。我以为是购买包含应用程序访问权限的硬件,结果却是无限期自动续订 149 美元/年的订阅,连续两年默默地从我的卡上扣费——在此期间,我儿子从未打开过应用程序、记录会话或同步传感器。 为什么零使用?我们的总部位于韩国,韩国足球协会 (KFA) 禁止在官方训练和比赛期间使用可穿戴跟踪设备。该产品实际上无法用于其预期目的。 当我发现这些费用并联系支持人员时,他们同意退款 2026 年,但拒绝退款 2025 年——尽管他们自己的数据证实我们的帐户这两年的活动为零。他们扣留了我 149 美元的钱来购买一项从未访问过、从未使用过且在我们国家无法合法使用的服务。 PlayerMaker 确切地知道哪些帐户处于活动状态,哪些帐户处于活动状态。选择向那些明显从订阅中获得零价值的客户保留资金是一项业务决策,而不是政策限制。 如果您正在考虑购买这些传感器,请了解您不是一次性购买 - 您正在进入定期订阅,无论您是否使用,每年都会自动向您收费,并且在您不使用时获得退款是一场艰苦的战斗。我希望在购买之前阅读这里的评论。

Playermaker 回复2026-04-01

Hi Dave, Thank you for your review and for taking the time to share your experience. We’re sorry to hear about the issue you encountered. Upon further review, we can see that your case was escalated to ensure it received the proper attention, and we are pleased to confirm that your issue has now been addressed. If you have any further questions or need additional support, please don’t hesitate to reach out—we’re always here to help and will be happy to assist you promptly. Best regards, ~ Playermaker Customer Services

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Wv · 写过 3 条评价 · 体验于 2026-03-31 ·

伟大的公司

很棒的公司。当我和女儿安装 cityplay 时犯了错误时,他们立即帮助了我。 当您邮寄它们时,它们对您很有帮助。他们友好且准确。

Playermaker 回复2026-04-01

Hi there, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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R L · 写过 10 条评价 · 体验于 2026-03-27 ·

不要购买组织核心

我们甚至一个月都没有这些,却遇到了很多问题。传感器不同步数据,因此需要重置,这意味着会话/游戏中的数据丢失。随机电池耗尽,传感器随机闪烁不同的颜色(并不总是相同的颜色!),然后传感器失去连接。 我曾多次向服务台提出我的担忧,但他们都被搪塞,并一遍又一遍地给出同样的重复建议。尽管我多次要求他们更换传感器(根据他们的保证计划),因为它们显然有故障,但这并没有发生。我被告知要使用 calendly 与技术团队预约电话来调查该问题。我这样做了,然后等待电话。我这个电话没有发生。 我相当确信整个服务台目前都是由机器人和人工智能运行的。我选择了这些而不是背心追踪器,因为不需要 GPS。如果您正在考虑购买该产品,请考虑一下您是否想要随之而来的头痛以及令人震惊的客户服务水平。老实说,这不值得。

Playermaker 回复2026-03-29

Hi there, Thank you for your review. We’re sorry to hear about the issues you've been experiencing and completely understand how frustrating it can be when things aren’t working as expected. To help us escalate your case effectively and ensure a faster resolution, we kindly ask that you respond to our request for additional information. Once we receive the details, we’ll be able to escalate your matter and reach out to you promptly with a solution. We appreciate your cooperation and look forward to resolving this for you. Best regards, ~ Playermaker Customer Services

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Chris D. · 写过 2 条评价 · 体验于 2026-03-23 ·

产品,尤其是支持团队……

产品,尤其是支持团队是顶级的! CityPlay 拥有优质的产品和响应迅速的团队作为后盾,强烈推荐。

Playermaker 回复2026-03-26

Hi Chris, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers and our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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Brighton Chirewa · 写过 4 条评价 · 体验于 2026-03-25 ·

优秀的支持团队,

Playermaker 回复2026-03-26

Hi Brighton, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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Rommel · 写过 1 条评价 · 体验于 2026-03-24 ·

快速的服务和知情的服务

快速的服务和知情的服务。他们能够快速有效地帮助我。

Playermaker 回复2026-03-26

Hi Rommel, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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Olusoji Fanoiki · 写过 1 条评价 · 体验于 2026-03-23 ·

问题及时解决

该团队采取了紧急行动。最初,我被告知我会在 24-48 小时内收到回复。相反,在我们初次通话 6 小时后,我收到了回复,我的问题得到了完全满意的解决。团队和公司超出了我的预期。

Playermaker 回复2026-03-26

Hi Olusoji, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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Sinan Asig · 写过 4 条评价 · 体验于 2026-03-20 ·

优质的客户服务和优质的产品

很棒的客户服务 续订会员资格有点奇怪,总体来说客户服务很棒,产品非常好,具有用于比较和跟踪进度的有价值的指标。 电池寿命可以提高

Playermaker 回复2026-03-22

Hi Sinan, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers and our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

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Peter · 写过 19 条评价 · 体验于 2026-03-06 ·

不要从英国以外的地方购买

如果您从英国境外购买,您的包裹将会延迟,并且需要支付额外的海关费用。如果你为你儿子的生日买了它,那就太遗憾了。他们没有在首页提及,只是说:交货时间:5 天。

Playermaker 回复2026-03-17

Hi Peter, Thank you for your review. We’re sorry to hear about the issues you've been experiencing and completely understand how frustrating it can be when things aren’t working as expected. To help us escalate your case effectively and ensure a faster resolution, we kindly ask that you respond to our request for additional information. Once we receive the details, we’ll be able to escalate your matter and reach out to you promptly with a solution. We appreciate your cooperation and look forward to resolving this for you. Best regards, ~ Playermaker Customer Services

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Jakub Malicki · 写过 4 条评价 · 体验于 2026-03-15 ·

非常令人失望的客户支持。

非常令人失望的客户支持。 三天后才有人回复我最初的请求。经过几天的对话并发送屏幕截图后,我被告知:“我们现在已经验证了您最近的会话。” 我按照说明操作,关闭应用程序并刷新它,但没有任何变化。 在接下来的三天里,我发送了几条后续消息,但完全没有收到任何回复,尽管早些时候被告知“我们总是在这里提供帮助”。有一次,我的一张支持票在没有解决问题的情况下就被关闭了,这迫使我打开一张新票并重新开始该过程。 我还尝试通过 Instagram 联系该公司——通过私人消息和在他们最新帖子下发表评论——但再次没有收到回复。 考虑到我为这项服务支付了大量费用,我期望获得更高水平的客户支持。同样令人沮丧的是,没有可以直接联系支持团队的电子邮件。 非常令人失望的经历。

Playermaker 回复2026-03-15

Hi Jakub, Thank you for your review. We’re sorry to hear about the issue you've experienced. We have escalated this matter for you and will be reaching out to you promptly. We look forward to working with you to find a solution. Best regards, ~ Playermaker Customer Services

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Andy · 写过 5 条评价 · 体验于 2026-03-06 ·

令人震惊的公司未能交付

令人震惊的公司未能交付货物,然后不回复电子邮件,还用自动机器人欺骗您!请不惜一切代价避免这家公司完全无能

Playermaker 回复2026-03-09

Hi Andy, Thank you for your review. We’re sorry to hear about the issues you've been experiencing and completely understand how frustrating it can be when things aren’t working as expected. To help us escalate your case effectively and ensure a faster resolution, we kindly ask that you respond to our request for additional information. Once we receive the details, we’ll be able to escalate your matter and reach out to you promptly with a solution. We appreciate your cooperation and look forward to resolving this for you. Best regards, ~ Playermaker Customer Services