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运动的

Playermaker

60 条评价

3.860 条评价
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关于 Playermaker

数据更新
网站
playermaker.com
分类
运动的
所在地
United States · Coral Springs
状态
待认证
近 12 个月
60 条评价
差评回复率
100%(17/17 条)
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Playermaker靠谱吗?

Playermaker(playermaker.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 60 条用户评价,属于运动的分类,口碑一般。评价两极分化:72% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
C Evans · 写过 3 条评价 · 体验于 2026-07-29 ·

买家当心!

我们继续按月付款计划。全年每月 20 英镑。 一年后,他们在未经同意或没有任何形式提前通知的情况下一次性拿走了 149 英镑。 无论如何,我们才使用该产品 6 个月,并且每月支付 20 英镑。现在他们竟然厚颜无耻地从我的账户里扣走了一年的 149 英镑,而且没有任何通知。 这是一种标准的偷偷摸摸的商业模式,他们希望人们会忘记,而他们可以继续计费。 无论如何,该产品很平均,总是缺少某种形式的数据。 如果他们及时退款给我,我会回来修改评论以表明他们已经采取了一些行动。

Playermaker 回复2026-07-30

Hi C Evans, Thank you for your review, and we completely understand your frustration. We want to personally escalate this directly to our management team to get it sorted out for you properly. To do that, we just need two quick details so we can locate your exact support ticket and account: - Your Full Name - The Email Address associated with your Playermaker account Please reply with those details, and we will make sure this is handled immediately for a proper resolution. Best regards, ~ Playermaker Customer Services

S
Scott Nicholson Meek · 写过 6 条评价 · 体验于 2026-07-21 ·

连续三个赛季担任倡导者

连续三个赛季担任倡导者。具有详细分析和可衡量目标的卓越产品。 最近与非常出色的客户服务人员取得了联系。 强烈推荐!

Playermaker 回复2026-07-21

Hi Scott, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers and with our support team. If you ever need any assistance, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

L
Ludmylla · 写过 1 条评价 · 体验于 2026-07-21 ·

发货失败

我已经遇到运输问题一个月了。第一次发货失败了,现在我们再次不知道什么时候才能收到订单。没有人能说出包裹在哪里,团队中没有人伸出援手,我们也没有任何信息。糟糕的运输服务——我们付了钱但没有收到任何东西。

Playermaker 回复2026-07-21

Hi Ludmylla, Thank you for your review. We’re sorry to hear about the issue you've experienced. We have escalated this matter for you and will be reaching out to you promptly. We look forward to working with you to find a solution. Best regards, ~ Playermaker Customer Services

R
RC · 写过 4 条评价 · 已认证 · 体验于 2026-07-11 ·

Playermaker 非常适合监控……

Playermaker 非常适合监控目标和动机,但仍需要许多改进。

Playermaker 回复2026-07-21

Hi RC, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers. If you ever need any assistance, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

S
Shukre Parker · 写过 1 条评价 · 体验于 2026-07-10 ·

CITYPLAY 传感器未充电

尽管我最初遇到了一个令人沮丧的问题,即我的 CITYPLAY 传感器无法充电,但在整个过程中,我从 Andrea 和 Playermaker 团队获得了出色的支持。 安德里亚很有礼貌,反应灵敏。电池耗尽程序最终解决了该问题。两个传感器现在都在充电并再次正常工作。 感谢 Andrea 和 Playermaker 支持团队提供的优质客户服务。非常感谢。 ⭐⭐⭐⭐⭐

Playermaker 回复2026-07-15

Hi Shukre, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

J
Jay · 写过 1 条评价 · 体验于 2026-07-13 ·

我真的很欣赏客户的方式……

我非常感谢客户服务如何帮助我解决问题。 快速又细心

Playermaker 回复2026-07-13

Hi Jay, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

M
Mase · 写过 3 条评价 · 体验于 2026-07-10 ·

电池问题..

我的孩子很高兴用她节省的钱购买 Playermaker 2.0 自从我们购买它们以来,我们已经使用了它们两次,并注意到电池电量很快耗尽。我们充电至 100%,然后将它们放在充电盒中,没有使用它们,不到 48 小时,它们的电量就下降了 20%。 我联系了 Playermaker,他建议这是正常的?!他们给了我标准的答复。 真是可惜,因为使用这些的主要是孩子。这是一个很棒的概念,但当你必须让他们永久充电并且客户服务很糟糕时,毫无意义。 编辑:回复回复 - 我已经回复了每一个额外信息的请求,并且在 Playermaker 的最后一封电子邮件中我被告知“电池消耗是正常的”。

Playermaker 回复2026-07-13

Hi Mase, Thank you for your review. We’re sorry to hear about the issues you've been experiencing and completely understand how frustrating it can be when things aren’t working as expected. To help us escalate your case effectively and ensure a faster resolution, we kindly ask that you respond to our request for additional information. Once we receive the details, we’ll be able to escalate your matter and reach out to you promptly with a solution. We appreciate your cooperation and look forward to resolving this for you. Best regards, ~ Playermaker Customer Services Update: Hi Mase, Thank you for the update, and we completely understand your frustration. We want to personally escalate this directly to our management team to get it sorted out for you properly. To do that, we just need two quick details so we can locate your exact support ticket and account: - Your Full Name - The Email Address associated with your Playermaker account Please reply with those details, and we will make sure this is handed over to our management team immediately for a proper resolution. Best regards, ~ Playermaker Customer Services

M
Mark Potter · 写过 2 条评价 · 体验于 2026-07-07 ·

这是一个很棒的产品

这是一个极好的产品。我儿子痴迷于推动他不断进步的数据。他最近加入了 EFL 学院。我从 Playermaker 团队那里得到的客户服务也非常出色。 5 星,强烈推荐。 标记

Playermaker 回复2026-07-08

Hi Mark, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers and with our support team. If you ever need any assistance, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

I
Ian Gore · 写过 1 条评价 · 体验于 2026-06-27 ·

跟踪装置是一个很好的补充……

跟踪设备对于球员的发展来说是一个很好的补充。在现代的统计数据中,更容易直接指出球员正在改进或需要改进的地方

Playermaker 回复2026-06-28

Hi Ian, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers. If you ever need any assistance, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

D
Dan · 写过 1 条评价 · 体验于 2025-07-25 ·

很棒的产品

很棒的产品,非常易于使用且坚固耐用。使用它已经一年多了,从未出现过任何连接问题。指标易于阅读且易于分析。 良好的客户服务和每封电子邮件的快速回复。

Playermaker 回复2026-06-25

Hi Dan, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers and with our support team. If you ever need any assistance, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

c
customer · 写过 11 条评价 · 已认证 · 体验于 2026-06-12 ·

出色的产品和卓越的品质

这是一款很棒的产品,我儿子现在投入精力检查他的统计数据和数据,并研究如何提高他的比赛水平。我希望他们允许的一件事是能够登录多个设备,如果您登录一个设备,它会将您从另一个设备上剔除,并且您需要始终进行身份验证。除此之外,可靠的产品。

Playermaker 回复2026-06-15

Hi there, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers. If you ever need any assistance, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

J
Jessica Ayredin · 写过 1 条评价 · 体验于 2026-06-01 ·

很棒的产品和几个问题……

出色的产品和支持团队提出的一些问题都得到了及时解决。我的儿子非常喜欢在每次训练后查看这些数据!

Playermaker 回复2026-06-15

Hi Jessica, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers and with our support team. If you ever need any assistance, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

A
Amanda Johnson · 写过 1 条评价 · 体验于 2026-05-14 ·

团队采取紧急行动

该团队采取了紧急行动。最初,我被告知我会在 24-48 小时内收到回复。相反,在我们初次通话后 6 小时内,我收到了回复,我的问题得到了完全满意的解决。团队和公司超出了我的预期。

Playermaker 回复2026-06-11

Hi Amanda, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

J
Jackson Laird · 写过 1 条评价 · 体验于 2026-06-08 ·

球员制造者支持

安娜非常彻底和快速。谢谢!

Playermaker 回复2026-06-09

Hi Jackson, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

J
Jenny Zieziula · 写过 2 条评价 · 体验于 2026-06-05 ·

喜欢组织者

喜欢组织核心。有时配对会出现问题,但除了对孩子们来说非常酷的设备之外

Playermaker 回复2026-06-07

Hi Jenny, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with the Playermaker trackers. If you ever need any assistance, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

B
Brian Delarm · 写过 2 条评价 · 体验于 2026-06-01 ·

支持决议!

一家公司的真正实力不是通过没有错误来体现的,而是通过纠正错误所采取的行动来体现的。我最初对 Playmaker 支持的失望已经被一个团队完全解决了,他们最终优先考虑了客户体验。我非常感谢直接跟进并愿意倾听我最初的体验如何可以得到改善!

Playermaker 回复2026-06-01

Hi Brian, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

S
Ser Noric · 写过 1 条评价 · 体验于 2026-06-01 ·

苏伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊伊

Suiiiiiiiiiiiiiiiiii,克里斯蒂亚诺·罗纳尔多 🔥🔥🔥🔥

Playermaker 回复2026-06-01

Hi Ser, Thank you so much for your kind review! We’re happy to hear that you’ve had a positive experience . If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

W
Widi Thawngsauk · 写过 1 条评价 · 体验于 2026-05-13 ·

在一些最初的交付问题之后……

在出现一些初始交付问题和同步问题后,Playermaker 团队设法快速、专业地解决了问题,我非常感谢在我初次投诉后提供的服务。感谢 Playermaker 帮助改善了糟糕的情况!

Playermaker 回复2026-05-31

Hi Widi, Thank you so much for your kind review and feedback! We’re happy to hear that you’ve had a positive experience with our support team. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best regards, ~ Playermaker Customer Services

N
Nouras Hamwi · 写过 2 条评价 · 体验于 2026-01-28 ·

它不会持续太久

如果你想每 2-3 个月买一件新的,那它就不会持续太久。

Playermaker 回复2026-05-27

Hi Nouras, Thank you for your review. We’re sorry to hear about the issue you've experienced. We have escalated this matter for you and will be reaching out to you promptly. We look forward to working with you to find a solution. Best regards, ~ Playermaker Customer Services

j
jacek halajewski · 写过 1 条评价 · 体验于 2026-05-20 ·

我有一次非常令人失望的经历……

我在 Playermaker 客户服务方面的经历非常令人失望。在购买二手Playermaker设备之前,我联系了客户支持,被告知如果原主人没有打开盒子、激活帐户、配对传感器或下载应用程序,则会员资格不应该被激活,我应该可以在设置过程中自己激活它。 [附件] 根据这些信息,我以 140 英镑购买了该设备。购买后,我被告知订阅已过期,我需要支付额外费用才能使用该产品,尽管这不是我在购买前被告知的。 更糟糕的是退款的解释方式。我最初的订阅价格是 99 美元,但后来我被告知只能退款 11.95 英镑,因为折扣价被视为 99 英镑而不是 99 美元。 这意味着我的总成本约为 240 英镑,这比在网上购买新的成本还要高。换句话说,由于误导性信息和令人困惑的退款位置,我最终的处境比我一开始就购买全新设备更糟糕。 在我看来,这是非常糟糕的客户服务。我强烈警告其他客户在购买前获得有关订阅、激活和退款条款的完整书面确认,因为我的经历令人困惑、误导和不公平。

Playermaker 回复2026-05-24

Hi Jacek, Thank you for your feedback. We can see that you were in contact with our team regarding this matter, and we are pleased that your issue has been addressed. We appreciate you taking the time to share your experience. Best regards, ~ Playermaker Customer Services