Plusbuyer.com is your one stop source for first-quality consumer electronics products at an unexpected price. A quick look around our website will reveal our massive range of first-rate goods. Our products include all kinds of items such as trendy digital products, consumer electronics, gadgets and gifts items.Our goal is to provide our customers with great high quality products at factory prices. The more you buy, the more you save. Whether you are a personal buyer looking for an attractive fashion product, or a store owner or business wholesaler searching for the right supplier, plusbuyer.com is the perfect choice for you. We are committed to providing you with incredibly low wholesale prices, high quality products that are sourced to exacting standard, And a first class customer service that are committed to give you an unbeatable shopping experience. Trust us, choose us, and we both win.We promiseSource only the best consumer goods and ensure the excellent quality.Offer our customers the low Chinese wholesale price.Streamline the buying and payment process making it as easy as possible.Help you find products and manufacturers in China.Deliver goods to our customers all over the world with speed and precision.
I received the item. After seeing online reviews, I thought this might be a fraudulent company, so I filed a refund claim through PayPal. I even received a refund for the item. However, I still wanted to pay them. They told me to send the same amount to the PayPal account. I sent the money, and the transaction was completed fairly.
They might be cheating others — I don't know the facts — but in my case, it was a fair deal. So, in the spirit of loyalty and trust, I sent the money.
Would choose 0 stars if I could, I ordered an item and it said it would arrive in 7 to 12 days, 19 days later and it still has not arrived, scam.
Plusbuyer 回复2024-07-22
Hello Harry,
We are sorry but your ordered item is out of stock. Your order is cancelled and your order is fully refund. Apologize for any inconvenience.
Kind regards,
Jason Lee
Plusbuyer Limited
I bought some stuff from them since October 30th and till now nothing have been delivered,I contacted the delivery company they using and told me they got my package with them since the 8th of November and they will deliver to me before Friday. Today is December 1st and when I contacted them they want me to file a missing package when they never delivered my package. Very bad experience,will need my full refund because I guess will not get any package even if they say they sent another.
The pre-purchase support at Plusbuyer was excellent especially as I asked many questions in order to make a decision. Having decided and paid, I was very pleased to see the goods arrive in Spain 5 days later with no customs problems, confirming their system of the seller paying duty worked perfectly. The product is working well. It has been a very good experience buying from Plusbuyer.
Never received my order ordered some baby monitors and tracked the parcel but says it been delivered already when it hasn’t scam scam scam
Plusbuyer 回复2021-06-22
Hello Paul,
We have check that your order is delivered, here are the tracking information:
Tracking Number 1: 303663942464
Tracking Link 1 : http://track.4px.com/?locale=en_US#/result/0/303663942464
Tracking Number 2: WL715644054GB
Tracking Link 2: https://www.royalmail.com/track-your-item#/tracking-results/WL715644054GB
If you didn't get your parcel, please contact Royal Mail with tracking number WL715644054GB, you can also contact us and we will let our shipping provider investigate that. Thank you.
Kind regards,
Anne Lee
Plusbuyer Limited
Ordered a laptop from them, I paid $51 for DXL shipping. It was supposed to arrive in 5 to 10 days. Not only did it not arrive, they never shipped it. I contacted them 3 or 4 times and they still never contacted me back. They are fraud and unprofessional. I will be reporting them as a fraudulent company and getting a full refund back.
Plusbuyer 回复2021-05-28
Hello,
Could you provide your order number? We need to check that. Thank you.
Best regards,
Vicky Zeng
Plusbuyer Limited
I order 2 cell phones they started to send me emails about what phone company i carry....then i got another email saying the cell phone were out of stock. They told me 2 business days I will get the refund back....I told them if I don't see my money in my paypal account Im going to do dispute thru my bank....I have all the proof and i screen shot everything....so I hope they dont play with my money...
Plusbuyer 回复2019-11-26
Hello Jessica,
Thank you for your feedback.
We have checked that your refund is sent on July 28th via PayPal, here is the refund information:
PayPal status: Refunded @ 23:17:48 Jul 28, 2019 PDT
Parent Trans ID:3XA683491D443370P
Trans ID:47762211YN1510723
Amount: -290.95 USD
We have investigated your issue, we found that our customer service person sent email to you on July 27 th and told you that the refund will be sent within 2 business days. As July 28 th is Sunday and we process the refund on Monday (July 29 th), The PayPal refund time is July 28 th for the time difference. and your last reply on July 29th that " Is pending now thank tou".
Our customers can enjoy PayPal guarantee for all orders, and we will keep improving our customer service to provide best shopping experience. Thank you.
Plusbuyer.com
This company is the worst i have ever encountered as they sent me the wrong unit for my car and then said they will refund me in full but i have had excuses for 4 months for refund first was a problem with customs so say trade war then after 7 emails they respond with the reason I have waited so long is because they can afford the customs fees !!! Joke so they asked if the can deduct the fee from my refund and on top of that I still have to wait till next month for a reply this is day light robbery i erge everyone to avoid this company like the plague not expressed want my money
Plusbuyer 回复2021-05-28
Hello,
We have sent full refund to you via PayPal, and we was responsible for the return custom duty fee. Thank you.
Kind regards,
Vicky Zeng
Plusbuyer Limited
Dvd player only works when it feels like it have sent numerous emails no reply do not use these for anything
Plusbuyer 回复2018-11-13
Hello Aarron,
I think you made a order on Dec 30th with name "Aarron" However, we have checked our email system but didn't find your email by search your email account or "Aarron". Could you sent email to [email protected] and report The product issue? Thank you.
Kind regards,
William
Plusbuyer Limited
I'm rather surprised at some of the negative feedback here and I can only comment on my own experience.
I received a huge amount of help recently from PlusBuyer when I was having problems with a cctv camera. Their engineers took the trouble to try remote fault-finding - for many hours! Not something the average UK company would do and made all the more difficult because translation was required. The 8 hour time difference was fine for me but they were clearly working into the night.
I had to return the camera but the refund process was faultless and went straight to my PayPal account. In my naivety I'd failed to use a tracked system to return the parcel, relying on proof of postage alone so it took longer to reach China.
I'd say this is a genuine company with customer service above and beyond anything I expected.
Hooray! My item come to me today!
I order that on 23 November, so 19 days!!!
Very nice when you pay 17£ extra for delivery within 5 days!!! Really sh** seller, never again.
And of course I don't get any refunds.
Bought a reading mouse from here for my mum as she is registered blind and her old one had given in .
When it arrived it was faulty I contacted them to get a returns address and still have not been given it .
They asked instead for me to video the fault and send it to them on an email .
PLEASE STAY CLEAR OF THIS COMPANY
Still waiting for return address and I can see me losing the £50 I paid
Plusbuyer 回复2017-12-05
Hello Darley,
Sorry for the late reply for ignoring your message. We didn't receive your video of showing the fault. Could you sent email to us again? You can enjoy our 1 year warranty for that. We can fully refund to you or repair it for you. Apologies for any inconvenience.
Best wishes,
Jack Lin
Plusbuyer Limited
I ordered the Conquest S6 Smartphone from Plusbuyer. However the color I ordered was not available (contrary to the website) and I ended up with a different version. Also, on the website it says in the description that the phone comes with a wireless charging pad. I did not receive the wireless charging pad and when contacting Plusbuyer about this, the response was "The Conquest S6 don’t have the charging pad as description on our website. Please check it." -Tom Lau. I also chose the more expensive and quicker shipping method of 3-5 working days. However, I received the product in 10 days . Overall, very unsatisfied, would definitely not recommend this wholesaler.
Plusbuyer 回复2017-12-05
Hello cody,
We have contact you that the color of the phone your ordered is not available, we have sent another color for you. You agreed that and we then processed your order. The parcel's shipping time is 3 - 5 working days as we promise.
Besides, we are sorry but the wireless charging pad is not available as we described in the the product specifications. Maybe the product photos make you confusion. Sorry for that again.
Kind regards,
Tom Lau
Plusbuyer Limited
do not order anything from this company,bunch of thieves.goods I ordered never arrived,lost money,be warned!
Plusbuyer 回复2014-09-27
Hello, Jackson
This is Anne from Plusbuyer.com.
We have checked our system and we don't see any order information, and we can't find any email you send to us. Please contact us and we will check this for you. Anyway, if you don't get your order, you can request refund from PayPal and your payment is secure.
I have checked your profile and you only leave one review, and your name is very common. Besides, your reviews is very simple and don't tell us anything about your order. I doubt you are one of our competitor from cxxx.com or axxx.com that leave bad reviews for us.
Kind regards,
Anne Lee
www.plusbuyer.com
Completely dodgy electrical supplier based in China
Stay away from this company.
As a business we needed a cheap but reliable CCTV upgrade. We chose a 32 channel DVR system with 20 or so dome cameras. The price was fantastic compared to other companies.
Yes I realised there would be a few quality issues but when you buy things you expect them to work. The cameras work fine but the DVR recorder just made a crackling sound with sparks coming out of the back. 2 poxy months on and the company have been an absolute nighmare to deal with. Seeing as they are in China you can only email them which can take them anything from 2 days to a week to respond and even then you dont get a clear response so you have to email back to clarify and then wait again for the response.
I would tread very carefully when seeing cheap electricals from China as this company is offering. They will take your money and they know full well that there is nothing you can do to them if it all goes wrong
Plusbuyer 回复2014-09-27
Hello Simon Tyler,
We are very sorry you are unhappy about your order and customer service. As we need to ensure the problem and report this technical problem to our manufacturer and wait for their response, it may take much longer time. We have also sent a new power adapter to fix the problem. After that, we have tried to contact you but get no reply you. Can you tell us the new status? If you still dislike the product, please return this product to us and we will full refund you. Thank you very much.
Plusbuyer Customer Service Department
www.plusbuyer.com
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