Thank you so much for your lovely review, Vanessa!
We’re truly happy to hear the engagement gift was such a success and that the couple loved it — that’s exactly the kind of special moment we hope our prints help celebrate. It also means a lot to know that our customer service made the delivery process smooth and easy for you.
Thank you again for choosing Positive Prints to be part of such a meaningful occasion!
Thank you so much for your review! We’re really glad to hear the delivery was on time, the product met your expectations, and everything arrived perfectly packaged. We truly appreciate your support. 🥰
Thank you so much for your wonderful review. We’re thrilled to hear that you were impressed with the quality of your moon canvas and that our team could support you promptly along the way. It means a lot to know you’d choose us again — we truly appreciate your trust in Positive Prints.💥
Thank you so much, Chris! We’re really happy to hear that our team could help you fine-tune the layout and details, and that we were there for you even after your print arrived. That’s exactly the kind of support we strive to give. Thanks a lot for the recommendation!💖
F
Frank Natale · 写过 1 条评价 · 体验于 2026-01-29 ·
★★★★★
正片印刷太棒了
我对 Positive Prints 的体验从开始到结束都非常棒。产品看起来很漂亮,但亮点绝对是客户支持。我在订单上犯了一个小错误,担心无法及时修复。我伸出援手并很幸运地得到了 Jacek。他立即为我解决了所有问题,并且整个过程非常耐心。印刷品到达时看起来很完美。非常感谢 Jacek,他绝对是最棒的! 10/10 服务。
Positive Prints 回复2026-02-02
Wow — thank you for such a kind and thoughtful review! We’re thrilled that the print turned out beautifully and that the support experience stood out. We’ll be sure to pass your lovely words on to Jacek — he’ll be so happy to hear this. Thank you for trusting us with something so special, and for the 10/10 recommendation!💛
Thank you so much for reaching out and letting us know.
We’re truly sorry for the confusion regarding the year on your print, we completely understand how disappointing this must have been. Our designs are generated automatically based on the details entered in the creator during checkout, and unfortunately in this case the year (2003) was entered incorrectly when the order was placed.
That said, your satisfaction is very important to us and we’d love to make this right. We’ve already contacted you by email with a few options to help resolve this, including:
- a corrected digital file with the proper year, which you can print locally, or
- a 50% discount to reorder the print with the correct date (for example, using your existing frame). Thank you for your understanding, and please don’t hesitate to let us know which option works best for you - we’re here to help 💛
L
Lauren · 写过 1 条评价 · 已认证 · 体验于 2026-01-12 ·
★★★★★
品质优良
质量很好!爱它。
Positive Prints 回复2026-01-27
Thank you for your review. We’re delighted to hear you’re happy with the quality and that we could create something special for you! 💖
C
Chris Williams · 写过 4 条评价 · 已认证 · 体验于 2026-01-12 ·
★★★★★
我们的印刷品绝对令人惊叹
Positive Prints 回复2026-01-27
Thank you so much for sharing this — we’re genuinely thrilled to hear that your print turned out absolutely amazing! Knowing that it made such a great impression truly means a lot to us. 💛
A
Albert Sandy · 写过 2 条评价 · 已认证 · 体验于 2026-01-23 ·
★★★★★
非常有帮助,工艺专家
在我发送我的选择后,他们发回了建议,例如插入图片和更改字体。这两个想法对情况产生了很大的影响。
Positive Prints 回复2026-01-26
Thank you for your kind words. We’re so glad our design suggestions helped make such a big difference — that’s exactly what we aim for. We truly appreciate your recommendation. 💖
F
Fabio Albanese · 写过 4 条评价 · 体验于 2025-12-12 ·
★★★★★
强烈推荐
强烈推荐,无论是卓越的产品质量还是订单管理。问题很快就得到了成功解决。我推荐它!
Positive Prints 回复2026-01-26
Thank you for the recommendation. We’re happy to hear that both the product quality and order handling met your expectations, and that any issues were resolved quickly. 🖤
Thank you so much for sharing this. We’re thrilled to hear the final result was beautiful and that your boyfriend loved it — that means everything to us. 💙
Thank you for your lovely review. We’re so glad to hear you found the ordering process easy and enjoyed the customization options. It’s great to know Paulina was able to quickly help fix the mistake — we’ll be sure to pass along your kind words. ❤️
R
Rick Fikel · 写过 1 条评价 · 已认证 · 体验于 2025-12-16 ·
★★★★★
优质的服务
客户服务很棒,帮助我及时收到了圣诞节礼物
Positive Prints 回复2026-01-23
Thank you for your kind review. We’re delighted to hear that our customer service could help ensure your gift arrived in time for Christmas. It truly means a lot to us. 💖
Thank you for sharing your feedback.
We’re really sorry to hear about the long wait for your order — we completely understand how frustrating this must be, especially given the delivery estimates shown for shipping. While December is indeed our busiest period, a delay of this length is certainly not the experience we want for our customers.
We’d really like to look into this for you, but we’re unable to locate the order based on this review alone. Please contact us directly at [email protected] with your order number, and our team will be happy to investigate the shipment and help resolve the situation as quickly as possible.
Thank you for bringing this to our attention.
Thank you so much for your kind review. We’re really glad to hear that you’re happy with both the quality of the print and our service. While we’re sorry the original print wasn’t perfect, we’re pleased we could resolve it quickly and send a replacement at no extra cost. Your recommendation truly means a lot to us — thank you for choosing Positive Prints.
Thank you so much for this amazing review. We’re absolutely thrilled to hear that the gifts had such a strong emotional impact and that they truly WOWed your wife — that means everything to us. Knowing we played a small part in creating such meaningful moments (and maybe raising the bar a little 😄) is exactly why we do what we do. We truly appreciate your trust and look forward to helping you create many more unforgettable gifts in the future.
Thank you for your lovely review. We’re so glad to hear you’re happy with both the product and our customer service, and that everything was resolved despite the shipping issue. It means a lot to us that you took the time to share your experience. 💖
M
McKenzie Cross · 写过 2 条评价 · 体验于 2025-12-22 ·
★★★★★
出色的产品和服务
我最近订购了一份印刷品作为礼物。运输出现问题(不是 Positive Prints 的错),所以我联系了 PP 的客户服务。他们很棒而且很友善。毫无疑问,我会推荐这家公司及其产品。我买的海报很完美。
Positive Prints 回复2026-01-05
Thank you so much for your kind words and for taking the time to share your experience. We’re really happy to hear that you loved the poster and that our customer service team was able to help despite the shipping issue. Your recommendation truly means a lot to us, and we’re grateful for your trust in Positive Prints.💜
D
Deb Young · 写过 1 条评价 · 已认证 · 体验于 2025-11-10 ·
★★★★★
一生的纪念品
当我的孙子宝宝出生时,我为我订购了 2 个。在他们出生的那天晚上挑选了定制的颜色。
当他们到达时,印刷品与承诺的完全一致,定制颜色与我选择的颜色一致,设计和框架很漂亮。包装很好,收到完好无损。
如果您正在寻找一份独特的礼物,Positive Prints 绝对不会错
Positive Prints 回复2026-01-02
Thank you so much for this wonderful review. We’re delighted to hear that the prints arrived exactly as promised and that the custom colours, designs, and framing met your expectations. Creating meaningful keepsakes like these is exactly what we strive for, and we’re honored to be part of such special moments for your family. ❤️