PostScan Mail

Thank you for your feedback, and we're sorry to hear your mail hasn't arrived yet. We understand how frustrating it can be to wait without knowing where your items are. For future shipments, we'd recommend selecting a service that includes tracking so you can follow your mail every step of the way and have a better estimate of when to expect it.

Thank you for your feedback, and we appreciate you sharing your situation with us. We completely understand how challenging it can be to schedule pickups around a demanding schedule like truck driving. We do want to make sure you're aware of a couple of alternatives that may work better for you. We can have your mail shipped directly to wherever you are, so you don't have to come in at all. We can also authorize someone you trust to pick up your mail on your behalf, which could make things much more convenient around your schedule. Please don't hesitate to reach out to our support team and we'd be happy to help set up whichever option works best for you.

Thank you for the kind words and for the thoughtful feedback! We're glad the pricing and interface have been working well for you. We did want to mention that each envelope and package uploaded to your account does include a free storage period before any storage fees apply, so it's worth keeping that in mind when managing your mail. As for including a shredding allotment in plans, that's a great suggestion and one we'll be passing along to our team for consideration. We appreciate you taking the time to share it!