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Premiere Collectibles

202 条评价

3.7202 条评价
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关于 Premiere Collectibles

数据更新
网站
premierecollectibles.com
分类
媒体与出版
所在地
United States · Franklin
状态
待认证
近 12 个月
202 条评价
差评回复率
65%(37/57 条)
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Premiere Collectibles靠谱吗?

Premiere Collectibles(premierecollectibles.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 202 条用户评价,属于媒体与出版分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 65% 的差评。数据最后更新于 2026-08-11。

用户怎么说

D
Dave Scott · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

我购买的其中一件产品出现问题...

我购买的一件商品出现问题,他们立即解决了。很棒的客户服务。会再次从他们那里购买。事实上我已经这样做了!

Premiere Collectibles 回复2026-08-08

We're so happy to hear that we were able to resolve your purchase issue immediately and that you had such a positive experience with our customer service! It's wonderful to know that you've already placed another order with us. We truly appreciate your continued support! Thank you for your review!

L
Laureen Skinner · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·

很棒的服务

清晰的沟通和运输更新

Premiere Collectibles 回复2026-08-08

We're so glad to hear that you had such a great experience! We always strive to keep our customers informed every step of the way. We look forward to serving you again!

P
Paul Knippen · 写过 1 条评价 · 体验于 2026-08-06 ·

优秀的沟通能力

良好的订单确认和运输沟通!当他们说我的书状况良好并附有真品证书以保证签名副本是真实的时,我的书就到了。我一定会满怀信任和信心再次从 Premier Collectibles 订购!

Premiere Collectibles 回复2026-08-08

Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience. We look forward to serving you again!

Scott Walker · 写过 26 条评价 · 已认证 · 体验于 2026-06-30 ·

服务棒极了!

服务棒极了!!交货快捷且包装完好。平安抵达英国。相处愉快,强烈推荐。非常高兴,谢谢。

Premiere Collectibles 回复2026-08-07

We're absolutely thrilled to hear you had such a positive experience! It's wonderful to know your order arrived safely and quickly in the UK! Thank you for your kind words and high recommendation!

R
Randall Soboul · 写过 3 条评价 · 已认证 · 体验于 2026-07-08 ·

可怕的糟糕的服务

非常糟糕的服务。这无疑是我一生中经历过的最糟糕的客户体验之一。由于不合逻辑的订购政策,我的订单花了很长时间才发货(如果 6 件订单中的一件商品是预购商品,但其他商品都有库存,则在预购商品发布后,订单才会发货)。然后,当我收到货时,物品丢失了,必须重新订购,然后有一件物品延期交货。更不用说某些签名的质量相当差(例如褪色)。下订单后 (6) 个月了,但截至今天(2026 年 8 月 7 日)仍未收到所有商品。现在正在尝试取消一项未完成的项目,因为自 PC CS 表示问题已升级以来已经一周了,但还没有任何更新。

J
Jennifer Andrews · 写过 2 条评价 · 已认证 · 体验于 2026-06-24 ·

我在这方面有很好的经历……

我在这家公司有很好的经历。我买了一张署名的 Ghostface Funko。缺点是它在盒子里损坏了,但我立即联系了该公司,他们把我转到了那里的索赔部门,一切都处理得非常快速和简单。我肯定会根据他们的要求再次从他们那里购买,他们装在一个更大的盒子里,所以它确实会损坏产品,但这是一次诚实的事故。

Premiere Collectibles 回复2026-08-06

We are so glad to hear you had a good experience with us, despite the initial issue with your Ghostface Funko. We appreciate you bringing the packaging concern to our attention. We are always looking for ways to improve our shipping process to ensure products arrive in perfect condition. We look forward to serving you again. Thank you for your review!

K
Kim Thayil fan · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

沟通非常差

沟通非常差。没有说明为什么该物品花了这么长时间才发货,而且到达日期也很长。

Premiere Collectibles 回复2026-08-07

Thank you for sharing your feedback! We’re sorry to hear that the communication surrounding your order did not meet your expectations. We understand how frustrating it can be to wait for an item without clear updates regarding the shipping timeline. We’re always working to improve our communication and provide more timely, transparent updates when delays occur. We appreciate your patience and your feedback, as it helps us identify areas where we can do better.

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DARRIN FIDDLER · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

更喜欢签名页

比起贴纸,更喜欢签名页。

Premiere Collectibles 回复2026-08-06

Thank you for your review and for your support! We're glad to hear you enjoyed your purchase. We appreciate you sharing your preference for a signature directly on the book rather than a signed book plate. While signed book plates are a common format for collectible editions and feature an authentic signature, we understand why some collectors prefer an autograph on the page itself. Thank you again for your feedback. We truly appreciate your support and hope to have the opportunity to serve you again in the future!

A
ANDREW R. · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

优秀的体验

我的商品是预购商品,内容清晰准确,预计交货。 与 Premier Collectibles 的沟通轻松、信息丰富、专业且礼貌。 我绝对会与这家公司完成另一笔交易。

Premiere Collectibles 回复2026-08-06

Thank you so much for your wonderful review! We're thrilled to hear that your preorder experience was so great. We truly appreciate your kind words and look forward to serving you again soon - thank you for your review!

c
cabral · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·

我收到了金泰一的签名书...

我很快就收到了 Kim Tayil 的签名书,没有任何问题,不像其他人在其他地方买的 🖤

Premiere Collectibles 回复2026-08-06

We're so glad to hear that your signed book arrived quickly and without any issues! It's wonderful to know you had such a smooth experience. Thank you for your review!

R
Roy Knapen · 写过 2 条评价 · 已认证 · 体验于 2026-07-08 ·

很棒的包装

很棒的包装,很棒的产品。 不幸的是,这是我第一次也是最后一次从荷兰订购,因为所有的运费和进口费用。 比那更完美!

Premiere Collectibles 回复2026-08-05

We are delighted to hear you enjoyed our product and packaging! We understand your concerns regarding international shipping costs and import fees from the Netherlands. We truly appreciate your feedback and hope to serve you again in the future. Thank you for your review!

J
JAMES CREECH · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

我收到了带有折痕的签名黑胶唱片!

我收到了带有折痕的签名黑胶唱片!这有点违背了收藏的目的!装运箱形状很好,但乙烯基盖有折痕,让我相信他们在装运前就知道它已损坏。遗憾的是,我期待着与顶级收藏品做生意!

Premiere Collectibles 回复2026-08-07

Thank you for sharing your feedback. We’re very sorry to hear that your signed vinyl arrived with a crease, especially given the collectible nature of the item. We completely understand how disappointing this must have been after looking forward to receiving it. We take the condition of our collectibles very seriously, and we’re disappointed that this item did not arrive in the condition you expected. We’ll be reaching out to you directly so we can work toward making this right. We appreciate you bringing this to our attention and hope we can restore your confidence in Premiere Collectibles.

K
Kirk A. · 写过 4 条评价 · 已认证 · 体验于 2026-05-08 ·

优秀企业

优秀的公司。好人。独特的产品。我们已经是多年的客户了。 ⭐️⭐️⭐️⭐️⭐️

Premiere Collectibles 回复2026-08-06

Thank you so much for your review! We are so happy to hear you have had such great experiences with us - thank you for your continued support!

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AMY BARNYOCK · 写过 2 条评价 · 已认证 · 体验于 2026-07-07 ·

真品亲笔签名

真品签名的最佳地点

Premiere Collectibles 回复2026-08-05

Thank you so much for your kind review! We're thrilled to hear you trust us as a source for authentic autographed collectibles. Providing genuine, high-quality memorabilia and a great customer experience is our top priority, and we're grateful for your support. We hope you enjoy your collectible, and we look forward to serving you again in the future!

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DAS · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

签名很匆忙,而且很糟糕……

签名很匆忙而且很糟糕 不清楚需要5个月才能交付

Premiere Collectibles 回复2026-08-06

Thank you for taking the time to share your feedback. We're sorry to hear that the autograph and delivery timeline did not meet your expectations. We understand how disappointing it can be to wait several months for a collectible and then feel that the signature wasn't what you had hoped for. We also recognize the importance of setting clear expectations regarding pre-order timelines and appreciate your comments. Your feedback is valuable to us, and we'll use it as we continue working to improve both our communication and the overall customer experience. Thank you for your support, and we appreciate you giving us the opportunity to improve!

M
Michael Lynn · 写过 4 条评价 · 已认证 · 体验于 2026-07-07 ·

发货/运输时间非常慢

发货/运输时间非常慢。看来是个问题。可能不会再从他们那里购买。

Premiere Collectibles 回复2026-08-07

Thank you for your feedback. We’re sorry for the longer-than-expected wait for your order. We understand how frustrating it can be when a pre-order takes longer than anticipated! We’re continuing to work on improving communication around pre-order status and updated shipping timelines. We appreciate your patience and hope we have the opportunity to provide you with a better experience in the future.

N
Nicholas · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

干得好!

这本书与广告上的一模一样,而且准时到达。

Premiere Collectibles 回复2026-08-06

We're so glad to hear that your book arrived exactly as advertised and in a timely manner! Thank you for sharing your positive experience with us. We truly appreciate your support! 📚✨

P
PR · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·

PC 总是有很棒的书籍和他们的……

PC总是有很棒的书,而且他们的服务和包装都很棒。

Premiere Collectibles 回复2026-08-06

We're so glad to hear you consistently find great books with us and that our service and packaging meet your expectations! Thank you for your wonderful feedback.

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customer · 写过 6 条评价 · 已认证 · 体验于 2026-06-30 ·

书很快就送达了,而且速度很快。

书交付及时且状况良好。

Premiere Collectibles 回复2026-08-04

We're so happy to hear that your book arrived promptly and in great condition! We truly appreciate you taking the time to share your positive experience with us.

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Mike Gribble · 写过 2 条评价 · 已认证 · 体验于 2026-07-06 ·

良好的沟通和更新

良好的沟通和更新。 包装完好并安全运送到澳大利亚。 读得很好。

Premiere Collectibles 回复2026-08-04

We're so happy to hear that you had a great experience! It's wonderful to know your item arrived safely in Australia and that you're enjoying your great read. Thank you for taking the time to leave a review.