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家居与园艺

Prepared Hero

103 条评价

3.6103 条评价
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关于 Prepared Hero

数据更新
网站
preparedhero.com
分类
家居与园艺
所在地
United States
状态
待认证
近 12 个月
103 条评价
差评回复率
97%(32/33 条)
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Prepared Hero靠谱吗?

Prepared Hero(preparedhero.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 103 条用户评价,属于家居与园艺分类,口碑一般。评价两极分化:64% 给出 4 星及以上,同时 28% 打了 1 星;商家回复了 97% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Daniel Rick · 写过 2 条评价 · 体验于 2026-04-08 ·

更新及时交付

Prepared Hero 回复2026-04-20

Hello! Thank you for your feedback! We're glad to hear you’re satisfied with the updates and timely delivery. If you ever need anything else, we’re here to help.

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Dana Siekawitch · 写过 8 条评价 · 体验于 2026-03-18 ·

非常好的产品,希望您...

非常好的产品,您希望您不必使用快速运输,我强烈推荐那里的产品

Prepared Hero 回复2026-04-11

Hello Dana, Thank you for your recommendation! We’re glad you’re happy with the quality and fast shipping. Just like you said, we hope you never have to use them—but it’s always best to be prepared. We truly appreciate your support!

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D Baker · 写过 1 条评价 · 体验于 2026-04-07 ·

出色的客户服务

我获得了很棒的客户服务体验。 我有一个实例,我开始订阅我不想要或不需要的内容。 我的客户服务代表本检查了我的问题,并毫无问题地解决了它。 他给了我选择,让我做出最适合我的选择。 我真的很感激有机会决定如何补救这种情况。 顺便说一句,你们的产品非常出色!

Prepared Hero 回复2026-04-11

Hello! Thank you for your kind words. We’re glad Ben was able to quickly resolve your subscription concern and give you options to choose what worked best for you. It’s also great to hear you’re enjoying our products—we truly appreciate your support! We’re always here if you need anything.

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Linda and Craig Smith · 写过 2 条评价 · 体验于 2026-03-29 ·

安全第一

订购产品很容易,而且很快就到了。防火毯可以让我们在发生火灾时做好准备。我们送给家人三个作为礼物。对于孩子来说,灭火毯比灭火器更容易使用。我推荐Prepared Hero 的这款产品。

Prepared Hero 回复2026-04-07

Hello Linda! Thank you for your feedback. We’re glad the ordering process was easy and that your fire blankets arrived quickly. It’s great to hear you’re keeping your family prepared and even sharing them as gifts. We truly appreciate your recommendation and support for Prepared Hero. Stay safe!

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WFW · 写过 2 条评价 · 体验于 2026-04-03 ·

一家专业公司

一家专业公司。我收到的所有产品均如广告所示。而且,很快就收到了。

Prepared Hero 回复2026-04-04

Hello! We’re glad to hear that you received your products promptly and that everything was as advertised. Providing reliable products and great service is very important to us, so we truly appreciate you taking the time to share your experience.

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DIANE · 写过 3 条评价 · 体验于 2026-03-16 ·

产品如期到达

产品如期到达。 易于悬挂在正确的位置。 感谢上帝我不必使用它!

Prepared Hero 回复2026-04-03

Hello! Thank you for your feedback! We’re glad to hear your product arrived as promised and that it was easy to hang in the right spots. Hopefully you’ll never need to use it, but it’s always good to have that extra peace of mind knowing it’s there just in case. If you ever have any questions or need assistance, feel free to reach out. Have a great day!

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Clifford Day · 写过 2 条评价 · 体验于 2026-03-11 ·

我错误地认为这是……

我点餐时误以为是加元,但事实并非如此。当我联系Prepared Hero取消订单时,他们给了我一个更好的交易,并退还差价。产品正是我所期望的,服务也很棒。

Prepared Hero 回复2026-04-02

Hello! Thank you for your feedback! We’re glad you reached out and that our team was able to find a solution that worked for you. It’s great to hear the product met your expectations and that you had a positive experience with our customer service. We truly appreciate your support and are always here if you need any assistance in the future!

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Jess “Jay” Jarris · 写过 1 条评价 · 体验于 2026-03-31 ·

骗局

我购买了一些礼物,然后意识到我不知何故在我不知情的情况下注册了“VIP 订阅”,每月向我的卡收费。

Prepared Hero 回复2026-04-01

Hello! Thank you for reaching out. We would like to clarify that the VIP Membership is completely optional and is presented during checkout as an additional offer. If you have any questions or concerns regarding the membership, please feel free to contact us and we will be happy to assist you and provide a suitable resolution.

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Peggy Hobbs · 写过 4 条评价 · 体验于 2026-03-26 ·

我想为一对夫妇买这些……

几年来我一直想买这些,但一直没钱。所以今年赚了额外的钱,所以我买了它们。我所有的孩子现在都把它们放在家里了,我们有一辆进出拖车和一辆在我们的房子里。谢谢!!!

Prepared Hero 回复2026-03-27

Thank you for sharing this with us! We’re really glad you were able to get them this year. It’s great to hear that you’ve made sure your kids’ homes are prepared as well, and that you have one in your trailer and another in your house. We truly appreciate your support and are happy to be part of your family’s safety preparations!

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FaithAlana Narciso · 写过 1 条评价 · 体验于 2026-03-24 ·

我给父母买了被子

两年前,出于偏执,我给我的父母、我男朋友的父母和我们自己买了毯子。今天,我 61 岁的母亲用它来扑灭迅速升级的油火。她在几分钟之内就控制住了火势,并在消防部门赶到之前将火完全扑灭。如果没有这些毯子,我不确定我们的房子和我父母的福祉会怎样。多买几个给我们。

Prepared Hero 回复2026-03-25

Hello! Thank you for sharing this. We’re so glad to hear your mother was able to quickly contain the oil fire and stay safe. Moments like this show how important being prepared can be. We truly appreciate your support!

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Jo · 写过 2 条评价 · 体验于 2026-03-23 ·

我会推荐给任何...住在酒店或特别是汽车旅馆的人

我会推荐给任何旅行的人或可能认为有人正在跟踪他们的车辆的人。这个小设备可以发现并找到任何不应该存在的东西。

Prepared Hero 回复2026-03-24

Hi Jo, Thank you so much for your review, we really appreciate you taking the time to share your experience! We’re glad to hear that you find the device helpful and reassuring, especially for travel and personal safety. Your feedback means a lot to us and to others considering the product. If you ever need anything, feel free to reach out, we’re always here to help.

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Russ Treadwell · 写过 1 条评价 · 体验于 2026-03-21 ·

与广告中的一模一样

与广告中的一模一样,发货很快,如果发生任何事情,我的肩膀上的负担就减轻了。我引导我的孩子完成这些步骤和设备,这样他们也知道该怎么做。知道我们现在有能力在发生火灾时扑灭火灾,值得每一分钱的安慰。

Prepared Hero 回复2026-03-23

Hello! Thank you for your feedback! We’re glad to hear everything arrived quickly and that the blanket gives you peace of mind. It’s great that you also walked your kids through how to use it—being prepared makes all the difference. We appreciate your support!

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Romi · 写过 5 条评价 · 体验于 2026-02-21 ·

诈骗公司

欺诈公司。应该有人提起集体诉讼。他们偷偷收取 VIP 会员费。我在 Facebook 上看到很多人对此抱怨。 提防。请不要直接从他们那里购买

Prepared Hero 回复2026-03-23

Hello! Thank you for sharing your concerns. We’d like to clarify that the VIP Membership is completely optional and is presented during checkout as a separate service. If you have any questions or need assistance reviewing your account, please feel free to reach out to our support team—we’ll be happy to help.

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DJ · 写过 1 条评价 · 体验于 2026-02-18 ·

未经授权的按月 VIP 订阅。,

购买和交付都很令人满意。 然而,像这个网站上的许多其他人一样,我在不知情的情况下不情愿地加入了每月订阅(30.00 美元以上)。 我已尝试 3 次致电客户服务,每次都被告知通话量高于正常水平,并被指示联系准备好的 Hero.com 的支持人员 该过程正在进行中,并且有大量证据表明其他人未经授权每月重复收费。

Prepared Hero 回复2026-03-21

Hello! Thank you for your feedback. We’re glad to hear that your purchase and delivery were satisfactory. We would like to clarify that the VIP Membership is completely optional and is presented during the checkout process as a separate service. It is not automatically linked to your purchase unless it is selected during checkout. If you have any questions about the membership or would like assistance reviewing or canceling it, please contact us directly.

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Diane Melnychuk · 写过 1 条评价 · 体验于 2026-03-18 ·

准备英雄欺骗会员费

和其他许多人一样,我也在不知不觉中加入了 VIP 计划,并每月定期付费。 我从来没有注册过这样的订阅,也永远不会有目的地注册。 我在 2025 年 11 月购买了 4 条毯子,一条给自己,3 条给家人。幸运的是,他们都不需要。 我最近注意到我的信用卡被收取了 32.43 美元的费用,回头一看,我发现我已经被收取了 3 个月的“会员资格”费用。 我没有收到他们的任何信件,没有电子邮件,并且从上述会员资格中获得的福利为零。 我已通过电子邮件联系客服,希望能退还费用。 如果他们犹豫不决,我已经讨论过向我们的信用卡公司提出争议费用。 基于他们的欺骗行为,我无法推荐这家公司。 如果我收到全额退款,我将更新我的评论。 更新:幸运的是会员费已退还给我

Prepared Hero 回复2026-03-20

Hi Diane, Thank you for bringing this to our attention. We completely understand your concern regarding the VIP membership charges, and we’re very sorry for any frustration or confusion this may have caused. Please note that the VIP Membership is optional and can only be selected during checkout. Our customer support team has reviewed your case and will be reaching out to you directly to assist further. We are committed to resolving this promptly. Please rest assured that we take concerns like yours seriously and are here to make things right. We kindly ask for the opportunity to resolve this for you directly, and we’re confident we can reach a satisfactory outcome. We truly appreciate your feedback and your patience, and we thank you for giving us the chance to address this.

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Erin Vogt · 写过 2 条评价 · 体验于 2026-03-17 ·

非常及时地收到了我的包裹...

非常及时地收到了我的包裹(加拿大西部)。希望永远不必使用毯子或喷雾剂,但是,知道我们的三层楼都被覆盖在我们的房子里,我们感觉更安全......以防万一!买了 8 条装的毯子送给家人和朋友。

Prepared Hero 回复2026-03-18

Thank you so much for your thoughtful review! We’re really glad to hear your order arrived quickly. That peace of mind is exactly what we aim to provide. It’s also wonderful that you’re sharing the blankets with family and friends — such a great way to help keep loved ones safe as well. We truly appreciate your support.

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Ray Higgins · 写过 1 条评价 · 体验于 2026-03-17 ·

我喜欢这个产品,但不喜欢我在不知不觉中加入了按月定期付费的 VIP 计划。

我对购买作为圣诞礼物送给家人的防火毯的质量非常满意。不幸的是,和其他许多人一样,我觉得自己在不知不觉中被收取了每月定期的“VIP”费用。我最近注意到过去三个月每个月都会产生 32.39 美元的费用。 当我联系客服时,我被告知他们只能退还三月份的费用。我不记得在结账时看到任何表明我正在注册付费订阅的内容——我只想购买毯子。似乎该流程可能无法清楚地传达客户正在注册为经常性 VIP 会员资格,特别是因为在过去的三个月里我没有收到他们的任何明显的好处或 VIP 信件。 如果不加以解决,此类做法可能会严重损害公司的声誉。虽然我现在已经取消了订阅,但我很失望我没有报销一月和二月的费用。 经验教训:未来的客户应在结帐时仔细检查所有详细信息,以避免在不知不觉中加入此 VIP 计划并收取额外费用。

Prepared Hero 回复2026-03-17

Thank you for sharing your experience, and we truly appreciate your feedback. We’re very glad to hear that you were pleased with the quality of the fire blankets purchased as gifts. That said, we’re sorry for any confusion or frustration regarding the VIP membership. Please note that the VIP membership is completely optional and can only be added during the checkout process—it is not mandatory. We understand, however, that the enrollment may not always be as clear as it should be, and your feedback is very important in helping us improve that experience. We’d really like the opportunity to take another look at your case. Our Support Team would be happy to review the charges again to see what further assistance may be possible. Please reach out to us directly at our support email with your order details, and we’ll make sure your request is carefully reviewed. We’re always here to help and appreciate the chance to make things right.

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Mary-Ann · 写过 2 条评价 · 体验于 2026-03-14 ·

服务很快,我宁愿…

服务很快,我宁愿使用毯子也不愿使用笨重的灭火器。

Prepared Hero 回复2026-03-15

Thank you for your feedback! We’re glad to hear the service was fast and that you find the fire blanket easier to use. If you have any questions, please get in touch with us.

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SD · 写过 2 条评价 · 体验于 2026-03-01 ·

安心

这些伟大的产品让您安心无忧!

Prepared Hero 回复2026-03-16

Thank you so much for your kind words! We’re really glad to hear that our products give you peace of mind—that’s exactly what we aim for. Knowing our customers feel safer and more prepared means a lot to us. We truly appreciate your support and thank you for taking the time to share your experience!

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Steven Picone · 写过 1 条评价 · 体验于 2025-04-04 ·

安心

我们的旧灭火器也过期了,我妻子在遵循食谱时发生了一件非常可怕的事件,平底锅突然着火,火焰直达厨房天花板,她尖叫着,我跑进厨房,把火扑灭,她受到了创伤,几天后,我们不得不雇用承包商重新粉刷天花板。

Prepared Hero 回复2026-03-16

Thank you for sharing your experience with us. That must have been a very frightening moment for both of you, and we’re truly glad to hear that the fire was quickly brought under control and that everyone was safe. Situations like the one you described are exactly why having reliable fire safety tools on hand can make such a difference. We’re honored that you chose our Fire Blanket and fire spray to help protect your home, and it means a lot to know you also purchased them for your daughter so she can have the same peace of mind. Thank you for trusting us to be part of your family’s safety. We truly appreciate your support and for taking the time to share your story.