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Preply

205 条评价

4.6205 条评价
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关于 Preply

数据更新
网站
preply.com
分类
教育与培训
所在地
United States · Brookline, MA
状态
待认证
近 12 个月
205 条评价
差评回复率
44%(8/18 条)
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Preply 靠谱吗?

Preply (preply.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 205 条用户评价,属于教育与培训分类,口碑优秀。89% 的评价为 4 星及以上,7% 为 1 星;商家回复了 44% 的差评。数据最后更新于 2026-08-10。

用户怎么说

P
Puraram Chaliya · 写过 1 条评价 · 体验于 2026-07-30 ·

我的印地语导师 Nema Ram 帮助我……

我的印地语导师 Nema Ram 帮助我在有趣、友好和有趣的课程中快速学习印地语。他是一个非常有才华的人。谢谢你准备。

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

A
Aly Mohamed · 写过 1 条评价 · 体验于 2026-07-30 ·

支持团队

Preply 支持团队乐于助人并快速回复我的询问

Preply 回复2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

H
Hanan Sherri · 写过 1 条评价 · 体验于 2026-07-30 ·

支持团队迅速回复并...

支持团队回复很快,并直接帮助我解决所有问题。 谢谢

Preply 回复2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

M
MIGUEL VICENTE · 写过 2 条评价 · 体验于 2026-07-30 ·

Preply 的团队非常理解

Preply 的团队非常理解我的处境,我真的很感激。干得好,帮助团队!

Preply 回复2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

我对 Preply 的感情很复杂

我对 Preply 的感情很复杂。从积极的一面来看,我最终找到了出色的英语和西班牙语导师,他们可靠、善于沟通,并且真诚地投入到我的学习中。感谢他们,我可以清楚地看到自己的进步。 然而,我的第一次经历非常令人失望。我的第一位英语导师在试课期间非常出色,但在我购买订阅后就消失了。我支付了从未发生过的课程费用,并且没有得到退款,也没有被允许与其他导师一起使用该课程学分。我认为学生不应该承担不专业导师的费用。 Preply 可以改进的另一个领域是英语以外语言的学习体验。英语平台提供出色的人工智能见解、进度跟踪和个性化练习,而西班牙语则感觉更基础。如果所有语言都有相同的仪表板、人工智能反馈和练习建议,那就太好了。 我留下来是因为我找到了很棒的导师,但我相信 Preply 需要更好地保护学生免受不可靠导师的影响,并平等地投资于所有语言的学习体验。这些改进将显着提高我对该平台的满意度。

Preply 回复2026-08-02

Dear Patrícia, Thank you very much for sharing your feedback! We really appreciate inputs from our customers. We are always looking for ways to improve our product and services, and your opinion means a lot to us. The feedback will be delivered to the team. Thank you for using Preply and have a wonderful day! Preply Team

出色的客户支持。

我在 Preply 的客户支持方面获得了很好的体验。他们友善、专业,快速、顺利地解决了我的要求。我真的很欣赏优质的服务。谢谢你❤

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

最佳语言学习/教学应用程序...

最好的语言学习/教学应用程序,由真人提供快速支持

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

退款承诺不真实

导师们都很好。我的生活发生了变化,想获得一些课程的退款,根据他们的广告,这是可能的。首先花了几周时间才得到他们的答复,然后他们说只能将资金转移给另一位导师。完成学士学位。如果您说提供退款,请支付退款。我不会再使用这项服务了。

Preply 回复2026-08-01

Dear Stephanie, Thank you for taking the time to communicate with us and share your experience with Preply. We are sorry for any inconvenience caused. This is definitely not up to our usual standards. We'd like to have a closer look at the issue. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7. Thank you for using Preply and have a wonderful day! Preply team

与真正的老师一起有趣地学习新语言!

可以与真正的老师(母语人士)一起教授多种不同语言的课程。不同老师的良好选择和改变的可能性。我自己计划上课的时间和多少。灵活的订阅。您可以在课程开始前 12 小时取消课程。所以学习变得有趣!

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

我的导师很可爱,但是这个平台......

我的导师很可爱,但这个平台是掠夺性的。他们让您完全不可能从手机应用程序取消订阅,从而迫使您使用他们的网络平台。您的积分每个月都会过期这一事实也值得怀疑。如果你不能上课,它们就会消失。不要相信一个让实际取消服务变得如此困难的平台。 另外,他们的人工智能代理也很糟糕。

Preply 回复2026-08-02

Dear Alex, Thank you for taking the time to communicate with us and share your experience with Preply. We are sorry for any inconvenience caused. This is definitely not up to our usual standards. We'd like to have a closer look at the issue. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7. Thank you for using Preply and have a wonderful day! Preply team

N
Natasha Awan · 写过 1 条评价 · 体验于 2026-07-29 ·

很棒的体验!

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

R
Rania.S · 写过 1 条评价 · 体验于 2026-07-28 ·

快速响应

快速响应、专业的客户服务和良好的跟进,直到问题得到解决。谢谢,肯定会推荐。

Preply 回复2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

M
ME · 写过 4 条评价 · 体验于 2026-07-29 ·

真的很好而且非常专业的工作

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

A
AE · 写过 3 条评价 · 体验于 2026-07-29 ·

我们与玛丽安娜·特里亚斯的经历是……

我们与玛丽安娜·特里亚斯的经历非常令人失望。她最初为我女儿安排了西班牙语辅导课程,但第二天她就没有任何解释地阻止了我们。我们没有收到她或 Preply 发来的有关所发生事情的任何信息。 缺乏专业精神和沟通给我们带来了非常糟糕的经历,特别是因为我女儿正期待着开始上课。作为新客户,我们并没有感到受到欢迎,而是感到困惑和沮丧。 不幸的是,这次经历给导师和Preply都留下了非常负面的印象。根据这种情况的处理方式,我们不再有兴趣使用该平台。我希望导师和 Preply 都能提高他们的沟通和专业水平,以免其他家庭有类似的经历。

Preply 回复2026-08-01

Hello, Thank you for taking the time to communicate with us and share your experience with Preply. We are sorry for any inconvenience caused. This is definitely not up to our usual standards. We'd like to have a closer look at the issue. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7. Thank you for using Preply and have a wonderful day! Preply team

a
ani petriashvili · 写过 1 条评价 · 体验于 2026-07-29 ·

很棒的经历

很棒的经历,一切都很快且公平地解决了。

Preply 回复2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

S
Shuey · 写过 2 条评价 · 体验于 2026-07-29 ·

找到开始新课程很容易,而且……

寻找开始新课程既简单又好。但取消则不然。太复杂了,想要取消也不是那么简单,系统几乎设计的不允许你取消。

Preply 回复2026-08-02

Dear Shuey, Thank you for taking the time to communicate with us and share your experience with Preply. We are sorry for any inconvenience caused. This is definitely not up to our usual standards. We'd like to have a closer look at the issue. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 . Thank you for using Preply and have a wonderful day! Preply team

J
Jethro Hope · 写过 1 条评价 · 体验于 2026-07-29 ·

Preply 员工团队的 Jessica 是……

Preply 工作人员团队的 Jessica 提供了很大的帮助!

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

M
MCisoba · 写过 1 条评价 · 体验于 2026-07-29 ·

Preply 的注意事项

请注意 Preply 的状态。与 Anna B. 的一个班级相比,我与 4 个星期的月日班和小班班的其他班的兴趣爱好相反,并与 4 周的班级一起度过了一段愉快的时光。我确认 10,30 后将保留所有服务。 Al Hacerlo, casi de inmediato me aparece reprogramada la ultima semana.写下错误并回复我前一周的假期。这就是我们所看到的,但又是神秘的。 A la clase siguiente, perdí tiempo hablando de este tema y ella languagemente me ofreció media hora más de clase los cuatro últimos días, pero inmediatamente después llegan mensajes diciendo que no se puede reprogramar si no renuevo mi suscripción que vence el 5 年前。当地的情况是在七月中旬发生的。这是重复的变化。在 7 月 26 日的最后一天,我们将在 17 日和 19 日之前发布有关问题的海报。于 24 至 26 日之前重新编程终止类。 Fechas que no son factibles para mí y noera lo pactado。 Anna B. 坚持要求重新装修。啊,大海,这是我们无法解决的问题。请勿保护 Sus 客户。眼镜蛇更多的是关于其他主题的通知。 谨防 Preply 诈骗。 我向 Anna B. 预订了一个试听课,表达了我对为期四个星期每周一和周三的两节课的兴趣,并询问她早上是否有空。她确认她在 10:30 有空,但我必须支付服务费才能预订。付款后,课程几乎立即被重新安排在上周。我写信给她解释说这肯定是一个错误,她回复说她将在八月的第一周休假。她在庭审期间就知道这一点,但隐瞒了。下一堂课,我浪费时间讨论这个问题,她口头上答应我最后四天多上课半个小时。然而,紧接着,我收到消息说,除非我续订订阅,否则课程无法重新安排,订阅已于 8 月 5 日到期。在七月中旬提出这个要求是不合适的。这条消息被重复了好几次。在我们今天 7 月 26 日的最后一次会议上,她口头安排了因她的问题而推迟的最后两节课,时间为 8 月 17 日和 19 日。课程结束后,他们立即改期为8月24日和26日。这些日期对我来说不可行,也不是我们商定的日期。安娜 B. 坚持要我续订。换句话说,这是一个精心策划的骗局,Preply 无法提供解决方案。 Preply 不保护其客户。此外,他们的收费比广告上的要高,但这是另一个问题。 MC伊索巴

Preply 回复2026-08-02

Hello, Thank you for taking the time to communicate with us and share your experience with Preply. We are sorry for any inconvenience caused. This is definitely not up to our usual standards. We'd like to have a closer look at the issue. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7. Thank you for using Preply and have a wonderful day! Preply team

T
Tenaka V. · 写过 4 条评价 · 已认证 · 体验于 2026-07-06 ·

很棒的在线课堂。

我正在通过 Preply 学习希伯来语课程,我的整体体验非常好。教室和食宿都很好,老师也很令人愉快。

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

J
Jhonas Juarez · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·

该页面非常易于使用

该页面非常易于使用,老师的不同选择以及为我安排课程的可能性,非常有用

Preply 回复2026-08-02

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team