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Education & Training

Preply

205 reviews

4.6205 reviews
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About Preply

Data updated
Website
preply.com
Category
Education & Training
Location
United States · Brookline, MA
Status
Unclaimed
Last 12 months
205 reviews
Replies to negative
44% (8/18)
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Is Preply legit?

Preply (preply.com) has a 4.6 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 44% of negative reviews. Last updated 2026-08-10.

What people say

J
Jaco · 2 reviews · Experienced 2026-08-10 ·

Lola was very helpful

Lola was very helpful, kind and clear with her explanation. I'm very grateful!

E
Estefanía · 2 reviews · Experienced 2025-08-10 ·

Optimal experience as a tutor since 2020.

I have consistently worked through this platform since 2020. All I've seen have been improvements along the years. I think it still can improve a lot more, but it has been my main source of income and it has allowed me to grow as a freelancer and reach financial stability. I strongly recommend it. I would only criticize the fact that tutors can no longer teach more than one subject and that has created some technical conflicts among my students.

S
Saba Fatima · 1 review · Experienced 2026-08-09 ·

Thank you so much preply support is active

Thank you so much preply support is very active and helpful Special thanks to @Angelica and @Bryan

A
Alisa Kushnyrenko · 1 review · Experienced 2026-08-09 ·

Great platform

Great platform, support is very quick and helpful

D
Debbie Firth · 2 reviews · Experienced 2026-08-09 ·

Anne was very helpful with helping me…understanding cancelled sessions, and when tutor calendars aren't visible

Anne was very helpful with helping me understand "tutor" balance, what happens with rescheduled sessions, and how to pause subscription. Thank you!

J
JOHN LOUGHNEY · 6 reviews · Experienced 2026-08-09 ·

These customer service assistants are…

These customer service assistants are second to none, absolutely fantastic 👏 👌

N
Néstor Martínez · 1 review · Experienced 2026-08-02 ·

Assistance with the verification…

Assistance with the verification process was excellent.

A
Ale · 1 review · Experienced 2026-08-09 ·

It works really well and support is…

It works really well and support is helpful

A
Alex · 1 review · Verified · Experienced 2026-08-09 ·

Positive Experience and Responsive Customer Support

Overall, I’ve had a positive experience with Preply. The platform makes it easy to find tutors, schedule lessons, and connect with teachers who fit my learning goals. I have occasionally run into issues with scheduling or cancellations, but whenever I’ve contacted Preply’s online support, I’ve found the team to be responsive, helpful, and fair in resolving the situation. My most recent issue was handled quickly and professionally, which I really appreciated. Overall I’ve been pleased with my experience and especially with the support I’ve received when I’ve needed help.

V
V Salemassi · 1 review · Experienced 2026-08-09 ·

Customer service is the best very…

Customer service is the best very understanding. They truly do their best to make sure you enjoy this site to the fullest.!

L
Loyal to Mannatech · 3 reviews · Experienced 2026-08-09 ·

Rebecca was kind

Rebecca was kind, patient and professional. Coupled with AI Preply has given me outstanding service!

Reply from Preply 2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

K
Keziah Ah-see · 2 reviews · Experienced 2026-08-09 ·

Very helpful and replied quickly 😊

V
Viktoria Sakhno · 1 review · Experienced 2026-08-08 ·

My experience was positive

My experience was positive, they quickly helped me solve the problem and did everything to make me feel comfortable during the conversation.

A
Akram Azab · 2 reviews · Experienced 2026-08-01 ·

Very effective and organized website.

l
larvine webala · 1 review · Experienced 2026-08-07 ·

I just started my journey as a tutor on...

I just started my journey as a tutor on Preply and I’ve had a wonderful experience so far. After wrapping up my first trial and regular lesson, I’ve found that connecting with students is incredibly intuitive. It’s been rewarding to see my first student gain confidence so quickly. If you are looking for a platform that makes it easy to focus on what matters—teaching—I definitely recommend it.

E
Elizabeth Jones · 1 review · Experienced 2026-08-08 ·

Excellent for Students

I have been using Preply to learn French for over four years and have worked with two different tutors. The process is sometimes trial and error to find the right tutor, but it is easy to navigate. The platform is also user-friendly. Customer Service is responsive. My tutors are professional and supportive of my language learning journey. I could not have gotten to the level that I am without their guidance and regular speaking practice.

Reply from Preply 2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

U
Usha Sree · 2 reviews · Experienced 2026-08-08 ·

The Best App

I recommend this app to anyone who has difficulty speaking English. This app helps you find a teacher who can teach you any language from a native speaker. It’s a great way to improve your speaking skills and learn from someone who speaks the language fluently.

Reply from Preply 2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

l
linker LEO · 1 review · Experienced 2026-08-08 ·

The tutor's response was not great

The tutor's response was not great, but the customer service's response was satisfactory.

Reply from Preply 2026-08-08

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

s
stephane · 1 review · Experienced 2026-08-07 ·

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Excellent customer service and a very reliable platform. The customer service team is always available and ready to help whenever you need assistance. What I particularly appreciate is that if you miss a lesson or simply forget to use one, they always try to find a solution and help you retrieve it. This kind of flexibility and understanding makes a big difference. Overall, a great service with a very helpful and responsive team. Highly recommended!

Reply from Preply 2026-08-08

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

T
Tine Desimpelaere · 3 reviews · Experienced 2026-08-08 ·

As a tutor on preply I have had only…

As a tutor on preply I have had only minor issues on the platform, that were swiftly and kindly taken care of by the professional staff.

Reply from Preply 2026-08-08

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team