printerval.com

Hi there, Firstly, we deeply apologize for your unhappy shopping experience with us We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below: 1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee). 2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase. Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right) *Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand. You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company. Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it. Feel free to contact us and get your case corrected. We are looking forward to hearing from you. Regards, Printerval Support Team

Hi there, Firstly, we deeply apologize for your unhappy shopping experience with us We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below: 1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee). 2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase. Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right) *Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand. You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company. Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it. Feel free to contact us and get your case corrected. We are looking forward to hearing from you. Regards, Printerval Support Team

Hi there, Firstly, we deeply apologize for your unhappy shopping experience with us We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below: 1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee). 2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase. Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right) *Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand. You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company. Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it. Feel free to contact us and get your case corrected. We are looking forward to hearing from you. Regards, Printerval Support Team

Hi there, We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused. Please be assured that this is not the level of service we aim to provide. We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution. Thank you for your understanding, and we hope to have the opportunity to make things right. Best regards, Printerval Team