printerval.com (printerval.com) has a 2.4 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 58% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
What people say
C
Christ Has Him Everyday · 1 review · Experienced 2026-07-06 ·
★★★★★
Printerval is fake and products are misleading
I wanted to choose Zero stars because thats how I feel about the services. I ordered a figurine that was exclusively label as a figurine what I receieved from my order instead was a plastic incased wrong picture cutout with a picture that looked nothing like us. Explained this to customer service at printerval and first they tell me they are sorry... blah ..blah ..blah and they will work to fix the issue and send the figurine. Two weeks later I receieve an email telling me that what we received is correct like i dont know what a figurine is and how they were sorry im unhappy with what I selected and they can give a refund.
This is bullshit because a figurine is a figurine not a plastic incasing of an incorrect picture. DONT BUY FROM THIS MERCHANT THEY ARE MISLEADING AND UNTRUSTWORTHY WITH ONLINE ORDERS. Then try to belittle you with bullshit like you dont know the difference NEVER BUY FROM THIS MERCHANT.
Thank you,
Hashime Powell
Thank you my order number was # US04591685
Reply from printerval.com2026-08-07
Dear there,
Thank you for taking the time to share your experience. We are truly sorry to hear how disappointed you are with your order.
We understand that the product did not meet your expectations, and we sincerely regret the frustration this has caused. Your feedback is important to us, and we will continue working to improve our product descriptions and presentation so that customers have a clearer understanding of what to expect before placing an order.
We truly appreciate your feedback. If you have any questions, feel free to contact us via [email protected].
Best regards,
Printerval Team.
K
Keith Stanford · 9 reviews · Experienced 2026-08-05 ·
★★★★★
Box was laid on the ground in the driveway, you dummies!
Product I ordered was fine. HOWEVER, your delivery sucked!! The box was laid on the ground in the driveway. It should have been delivered SAFELY to our front porch. Of course you will say that it is the delivery-company fault. SHAME ON YOU! Use FedEx or UPS, you dummies!!
Reply from printerval.com2026-08-07
Dear there,
Thank you for your feedback, and we sincerely apologize for your delivery experience.
We're glad to hear that you're satisfied with the product, but we're very sorry that the package was not left in a safe location. This is certainly not the level of service we want our customers to receive.
We truly appreciate you bringing this to our attention. We will review this issue with our shipping partners and continue working to improve our delivery service to help prevent similar situations in the future.
If you have any questions, feel free to contact us via [email protected].
Thanks,
Printerval Team
L
Lisa Cramer · 1 review · Experienced 2026-08-05 ·
★★★★★
Terrible sticky thick
Big, thick vinyl printing on the t.Shirt the image was cool, but I will never wear it.So it's a complete waste of money. I hate throwing things into landfills. So I'll try to figure out something else to do with it than throw it away. But shame on them for such low quality product. NO ONE WANTS THIS TYPE OF PRODUCT!
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
j
jjgarcia · 2 reviews · Experienced 2026-08-06 ·
★★★★★
I feel like I got got ripped off....
When I saw this cup, I loved it for my son. So, it took me about 3 days, just to choose and place the order. I thought that the guitars on the picture were made on a acrylic design and it was glued some how inside the cup, to my surprise, this is just a cup with a sticker. To charge $16 dollars plus fee, for a total of $38 dollars is not worth it. I could of gone to a store and got a glass for .50 cents and ordered guitar stickers for $ 2 dollars, would of saved me some money and waiting time. Sorry but not recommending.
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
This item is beautiful, wonderful quality material, good price, fast delivery
C
CA · 1 review · Experienced 2026-08-07 ·
★★★★★
Cheap, but you get what you pay for
Very disappointed with what was sent. Print quality not great, but the name being spelt incorrectly on the shirt would be funny if it hadn't cost so much to purchase and ship (shipping was expensive).
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
David W Cells · 1 review · Verified · Experienced 2026-07-20 ·
★★★★★
Why did I get charge multiple times for…
Why did I get charge multiple times for two shirts. I want one shirt return because it was a Large Child shirts and not a Large Adult shirt.
Reply from printerval.com2026-08-07
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
To help us resolve this matter as quickly as possible, we kindly ask that you contact our support team at [email protected] with your order number and relevant details. Our team will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
Ordered a beer mug on the 22nd of July for my friend's 30th birthday today. There was an issue as the print that I wanted wasnt available. Picked another design with delivery date of 5rh Aug. Nothing has arrived and its been despatched since 31st July.
Reply from printerval.com2026-08-07
Hi there,
Firstly, we apologize for your unhappy shopping experience with us
Upon checking, your order is still on its way (within the estimated timeframe of 5-17 business days with tracking). We will continue to push shipping for this order.
To track the current status of your order, please check via https://printerval.com/track-order
We appreciate your patience and understanding
Please check and let us know if you need further assistance via email at [email protected]. We are here to help with all of your concerns.
Thanks,
Printerval Team
I
I N Z Candy · 1 review · Experienced 2026-08-06 ·
★★★★★
i ordered 10 Starbucks cup i received…
i ordered 10 Starbucks cup i received only 2pcs and now no one reply to my message is there someone can help me regarding of my order .
I order a jacket based off the picture online and when I received the item it was lighter in color and the material was so thin and easy to snag. I wish I didn’t fall for this item. Very unhappy
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
D
David Palmer · 1 review · Experienced 2026-08-04 ·
★★★★★
Bad Manufacture & Bad Support Service
Custom made hoodie has been badly sewn together, the back and front designs do not line up horizontally, the zip is not dead centre in middle of the garment the design does not align vertically, where the hood is attached to the back it does not line up horizontally. No quality control before it was sent out, complete botched up mess.
Reported to Support Service that the product was not acceptable and a replacement required to be made with the faults rectified, sent this immediately it was received, now 3 days ago and not had a response - Ticket #2096037 - Order code US04424652
TO ADD INSULT TO INJURY I have since received emails 1 offering £5 refund for late delivery (it was one month late), 1 asking me if everything looking the way you expected and 1 offering me 15% discount of my next purchase
S
S R · 1 review · Experienced 2026-08-07 ·
★★★★★
Avoid
Avoid. After receiving product totally out of their description I asked for a refund. They were supposed to reply within 48h took them 2w, and they refused. I opened a dispute in my bank. They email me they will give me only partial refund. When they found out I opened the dispute they said to cancel it and they will refund me. I emailed them to say I am not able to until they process the refund. They emailed me they processed the refund and should be with me in up to 10days. NOTHING. 2W later they said it has been processed for sure and wait longer that they CAN SEE IT IN THE SYSTEM. Here we are 2 months later received and email that because I didn't cancel it, they won't refund me.
M
Moniba Daniel · 7 reviews · Experienced 2026-08-06 ·
★★★★★
Thanks for resolving my issue swiftly
Thanks for resolving my issue swiftly. Lovely product. Great gift item. I will purchase from you again. Moniba
Was notified my package was delivered yesterday but it hasn't been received. Impossible to contact the delivery company,Yun Express, was a an expensive gift.
When i ordered it thought it was a UK company it is not
P
Printerval is a scam · 2 reviews · Experienced 2026-06-30 ·
★★★★★
Buy Beware! Fake Tracking number and details
Liars and they are using fake tracking numbers and details with track123. And to top it off, when I tried to get my money back they sided with printervals fake proof. They are liars and scammers. Buyer beware!!
B
Ben · 1 review · Experienced 2026-08-03 ·
★★★★★
I ordered a hat with my company's logo…
I ordered a hat with my company's logo on it. The hat itself seems to be of decent quality though there is no indication of brand or what country of origin in which the product was made. The ironed on logo is already slightly peeling and is about a quarter inch of center. Will not be ordering anything from here again.
J
Jonathan L. McManus · 1 review · Verified · Experienced 2026-07-11 ·
★★★★★
The advertisement and order process..
The advertisement and order process suggests that most orders ship from a warehouse located in the USA. While that did happen, they didn't say that would be after they received it from China. Shipping took weeks longer that first assumed.
Reply from printerval.com2026-08-06
Hi there,
Thanks for your feedback and we understand your concern here.
Printerval is a third-party e-commerce network where independent sellers upload and sell their products. We sincerely apologize for any confusion regarding the delivery time and origin country.
To track the current status of your order, please check via https://printerval.com/track-order
If you find any issues with your order, feel free to contact us via [email protected]. We will try our best to correct your case.
Best,
Printerval Team
Hi there,
Thank you for your feedback. We appreciate you taking the time to share your thoughts.
Please note that all of our products are print-on-demand and created by independent artists. They are not official merchandise or reprints, but unique designs made to order based on customer selections. We do our best to ensure this is clearly communicated, and your feedback will help us improve how we present this information on our site.
If you have any further questions or need assistance, feel free to reach out to us at [email protected]. We’re here to help!
Best regards,
Printerval Team
P
Philip H. Dorn · 2 reviews · Experienced 2026-08-05 ·
★★★★★
I had to laugh at how I was taken in by…
I had to laugh at how I was taken in by your advertisement for the "garden placard". I was anticipating an 18" high cast plaster or palstic form 3 dimensional statue. Boy, was I fooled...you got me. lol
Your photography and description were just vague enough and well staged enough to fool me.
As tyhey say, fool me twice...oh, excuse me...fool ME onece...and I will watch for you in the future...never again.
Enjoy your American dollars, i am sure they will go a long way in your country...
Sincerely,
Philip Dorn
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
