printerval.com (printerval.com) has a 2.4 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 58% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
I still didn't get my order. Almost 2.5 weeks. Refund my money!
Reply from printerval.com2026-08-07
Hi there,
Firstly, we apologize for your unhappy shopping experience with us
Upon checking, your order is still on its way (within the estimated timeframe of 5-17 business days with tracking). We will continue to push shipping for this order.
To track the current status of your order, please check via https://printerval.com/track-order
We appreciate your patience and understanding
Please check and let us know if you need further assistance via email at [email protected]. We are here to help with all of your concerns.
Thanks,
Printerval Team
Hi there,
Firstly, we sincerely apologize for your unhappy shopping experience with us
Upon checking, your order was delivered to you on 2026-08-06
Tracking link: https://printerval.com/track-order
Please double-check your mailbox, ask your neighbor or contact your local post office to ensure you don't miss any packages.
Here is our refund policy: https://printerval.com/refund-policy-n650.html
Once again, we are sorry for the inconvenience.
If you need further assistance, feel free to contact us via [email protected]. We are here to help with all of your concerns.
Thanks.
Printerval Team
F
Felipe · 2 reviews · Experienced 2026-08-06 ·
★★★★★
After giving a bad review
After giving a bad review, after sometime, I received my product. I do have to say that it turned out much much better than I anticipated. Though the customer service wasn’t great the finished product I’m very happy with.
J
Juan Madrid · 7 reviews · Experienced 2026-08-03 ·
★★★★★
Good overall experience.
A
Anthony Smith · 1 review · Verified · Experienced 2026-07-18 ·
Great quality and was delivered two days before expected and looks great in my car
C
Cindy Av · 11 reviews · Experienced 2026-07-07 ·
★★★★★
This is the worst company
This is the worst company. I don’t even know that they’re legit or these reviews that are positive are even accurate. They have stolen my money. They have stopped responding. It’s a lie after lie. I never received my merchandise then they told me it was back ordered then they told me it was lost in transit. They sent it somewhere in Georgia. I’ve asked them probably 20 times to send me my money via check because I change my credit card because of them because I don’t trust that they’ll use it again for something else. Do not use these people. Please help me go all over the Internet and warn about this company. in addition, they have you think that they work out of the US and it’s a lie. I went to the Better Business Bureau who couldn’t do anything because they really are not in this country. That address is a lie.
Reply from printerval.com2026-08-07
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
M
Matt · 1 review · Experienced 2026-08-06 ·
★★★★★
Late Order, Unhelpful Support, and a Convenient Loophole
Ordered from Printerval expecting a straightforward transaction. Three weeks later, still nothing — two weeks past the delivery window they quoted. I contacted their support directly: no resolution, no real answer, just a loop.
I filed a tracking dispute with FedEx myself, only to learn what Printerval already knew and didn't bother mentioning: a customer can't file a real claim on a package they didn't ship. Only the shipper can. That's not an oversight. That's a company that knows exactly how to look responsive without ever being accountable.
I don't need an apology. I needed a product, on time, or a real answer when it wasn't. I got neither. My money is now going through my bank, not through Printerval's inbox, since that's apparently the only channel here that actually works.
If you're deciding whether to order from this company: don't gamble on it. I did, and I lost three weeks finding out it doesn't pay off.
Reply from printerval.com2026-08-07
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
l
lisa drew · 19 reviews · Experienced 2026-08-06 ·
★★★★★
Would put zero if allowed
Would put zero if allowed. False advertising of item. Diabolical customer service, over priced, poor quality product.
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
N
Nick · 2 reviews · Experienced 2026-08-07 ·
★★★★★
Not even close to what I expected
Not even close to what I expected. What a waste of money. I was so disgusted, it went straight to the bin as returning it would be infuriating and costly.
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
My order was placed on July 18th as of today, Aug 6th, it is yet to be delivered and without any forth coming information as to a delivery date and the the shipper information. I have submitted this issue to your customer service electronically and will not hesitate to cancel my payment on my VISA credit card!
Reply from printerval.com2026-08-07
Hi there,
Firstly, we apologize for your unhappy shopping experience with us
Upon checking, your order is still on its way (within the estimated timeframe of 5-17 business days with tracking). We will continue to push shipping for this order.
To track the current status of your order, please check via https://printerval.com/track-order
We appreciate your patience and understanding
Please check and let us know if you need further assistance via email at [email protected]. We are here to help with all of your concerns.
Thanks,
Printerval Team
L
Luis Machin · 1 review · Experienced 2026-08-07 ·
★★★★★
The wrong item was delivered
The wrong item was delivered. Perhaps someone else order.
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Nice shirt and looks great! Can’t wait to get the next one I ordered.
M
Marion Jones · 17 reviews · Experienced 2026-08-06 ·
★★★★★
I was expecting a garden gnome to be…
I was expecting a garden gnome to be sent to my daughter and son-in-law. What they got was a hideous grotesque piece of perspex junk. Sent nice photographs but the printerval interpretation was hideous and obviously produced using AI. What was supposed to be a lovely surprise was a hideous and grotesque insult - my son-in-law was interpreted as looking at least 70, not 30 and printerval had added a hat only suitable for an elderly person, not one that a 30 year old would ever wear and my pretty daughter looked hideous too. What a waste of £26!!!
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
M
Michael Pacheco · 2 reviews · Experienced 2026-08-03 ·
★★★★★
Ordering Process/Printerval…
I ordered for the first time from Printerval. I received exactly what I ordered in about four weeks. I love the quality and style of my country's soccer jersey. Viva Espana! Viva Espana! I will definitely order again from this company. They made the online ordering process very easy. God bless.
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us: +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
W
William Watrous jr · 2 reviews · Experienced 2026-08-04 ·
★★★★★
Worth the wait
There was an issue with delivery but after the great help from the service department i got my package. If there was a half star i would give it. The item i bought is better than advertised my kid loves it i love amazing workmanship. Thank you
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us: +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
Never recommend anyone to order from this site. Customer service problem solve by making promises/agreements to customers that they never deliver on.
Reply from printerval.com2026-08-06
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
To help us resolve this matter as quickly as possible, we kindly ask that you contact our support team at [email protected] with your order number and relevant details. Our team will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
Fair pricing reasonable shipping time and a product nu kid is thrilled with.
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
Not at all like advertised, cheap plastic, no box, definitely not worth 25 dollars
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team