printerval.com (printerval.com) has a 2.4 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 58% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
Cheap, poor quality. Looks absolutely 100 percent nothing like the photo or description. Terribly disappointed and can barely get a response on a refund.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Never received paid for item!!
My daughter ordered a personalised cushion six months ago.
This has never turned up.
In contact via email- told to check outside area/local post office/ wait longer. Would not issue her a refund nor resend the item.
Absolutely appalling.
Reply from printerval.com2026-08-06
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
Canceled my order no notification at all!!! Went to check on US04612586 and showed cancel! What a scam!
Reply from printerval.com2026-08-06
Hi there,
Please accept our most sincere apologies for your unhappy shopping experience with us
Due to stock unavailability, we canceled your order and issued a full refund to your balance, notified 3 weeks ago. Please double-check your email and account to ensure you don't miss any transactions
If any issues, please reach out to us at [email protected]. We are always happy to help with all of your concerns.
Thanks,
Printerval Team
I ordered an immediate download item. Despite several emails, I still do not have my "immediate download". It's almost one week later and although several support tickets have been raised, no download has appeared. Avoid, avoid, avoid.
Reply from printerval.com2026-08-06
Hi there,
Please accept our most sincere apologies for your unhappy shopping experience with us
Due to stock unavailability, we have canceled your order and issued a full refund to your balance. Please double-check your account to ensure you don't miss any transactions
If any issues, please reach out to us at [email protected]. We are always happy to help with all of your concerns.
Thanks,
Printerval Team
R
Richard Marchisio · 2 reviews · Experienced 2026-08-04 ·
★★★★★
shipment damaged unusable
long delayed shipment arrived damaged and unusable
Package left in the middle of a driveway
Never use this company !!!
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
A
Aexis M · 1 review · Experienced 2026-08-04 ·
★★★★★
I didn’t receive the phone case that is…
I didn’t receive the phone case that is posted in the description. I emailed about the order and still no response back. In total I paid $24 for an item I did not receive. It may have the logo printed on the case I wanted but it’s not the material that was posted on the website, which is why I even bought it. Very sad ab my experience.
Reply from printerval.com2026-08-06
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
S
Susan Corliss · 5 reviews · Experienced 2026-06-03 ·
★★★★★
I received a shirt i had ordered for a…young college student.
I received a shirt i had ordered for a young man going to college. Shirt was some silky material and to big, not the swetshirt i had thought it was, so he could not use it. Asked to send it back and after a lot of fannageling they have extended me a refund which i so appreciate as i am a widow on a small income and really wanted to do something for this young man. I appreciate their customer service and shirt??? well Good Will has it now! Thank you printerval
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
Order code: #US04677512
I ordered two 4014 Big Boy Model trains and have not received them yet. The tracking said I should have received them before July 31, 2026, The trains have not yet been shipped at all. I'm disappointed and still hoping I receive them. I'm giving the two stars because I received the other items I ordered.
Reply from printerval.com2026-08-07
Hi there,
Firstly, we apologize for your unhappy shopping experience with us
Upon checking, your order is still on its way and will be delivered in the next few days
Due to the peak season, production and shipping times are taking a little longer. We appreciate your patience and understanding during this busy period
We will continue to push shipping for this order.
To track the current status of your order, please check via https://printerval.com/track-order
Please check and let us know if you need further assistance via email address [email protected]. We are here to help with all of your concerns.
We appreciate your patience and understanding in this peak season
Thanks,
Printerval Team
This is very misleading. It is not a garden gnome, it is a 2-d cut out with a stake you can put in the ground. Very disappointing and not worth the $37
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Well, for starters never received the pants and I keep getting the runaround with this company. The hoodie came in, but still no pants has arrived. I’m tired of going back-and-forth. I ordered and paid for a set, but still never received the pants. I’ll never order from this site again
Reply from printerval.com2026-08-06
Hi there,
Firstly, we apologize for your unhappy shopping experience with us
Upon checking, the second item is still on its way (within the estimated timeframe of 5-17 business days with tracking). We will continue to push shipping for this order.
To track the current status of your order, please check via https://printerval.com/track-order
We appreciate your patience and understanding
Please check and let us know if you need further assistance via email at [email protected]. We are here to help with all of your concerns.
Thanks,
Printerval Team
The item arrived. The whole item I ordered was 20 cm however the Garden gnome is 9 1/2 cm. The rest is all on a spike that goes into the ground which is very deceiving and not good value for money the photo I took he didn’t have a shirt on. I thought I was putting the photo of the face only so it’s a garden gnome with no shirt on. the area you can above the soil is same size as an egg to put it into perspective about the size.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
R
Richard DeFranco · 2 reviews · Experienced 2026-08-04 ·
★★★★★
Garbage merchandise
Garbage merchandise. I purchased three flags. If I would have know China was going to make my flags then I would have never used Printerval in the first place. The American flag was printed upside down. The Flag with my military insignia on it had the wrong rating insignia. It was of a signalman and not an avionics technician. The flag with the USS Forrestal image barely fits the flag. Why print a small image on a big flag? A waste of money and a waste of time.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
c
customer · 2 reviews · Experienced 2026-08-03 ·
★★★★★
I was very disappointed with the…
I was very disappointed with the product. I had bought it for my granddaughter and she thought it was a scam. I would like a full refund or I think I may have to take this further. I do hope we can resolve this matter.
Reply from printerval.com2026-08-06
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
R
Robert Clayton · 7 reviews · Experienced 2026-08-05 ·
★★★★★
Do not trust
On 24th July i was promised a refund, which would take 5 -7 days. Here we are over 14 days later and still no sign of a refund.
Reply from printerval.com2026-08-06
Hi there,
Hope you are doing well
Upon your request at ticket #2094723, we already issued a full refund to your balance. Please double-check your account to ensure you don't miss any transactions
If any issues, please reach out to us at [email protected]. We are always happy to help with all of your concerns.
Thanks,
Printerval Team
Over a month and I’m still waiting for my order to ship. About ready to cancel it.
Reply from printerval.com2026-08-06
Hi there,
Please accept our most sincere apologies for your unhappy shopping experience with us
Due to stock unavailability, we canceled your order a month ago and issued a full refund to your balance. Please double-check your account to ensure you don't miss any transactions
If any issues, please reach out to us at [email protected]. We are always happy to help with all of your concerns.
Thanks,
Printerval Team
I just found out that ALL my digital files were stoled and sold on this website!
Reply from printerval.com2026-08-06
Dear, Sirs!
Thank you for your feedback and we understand your concern here.
We are a third-party website where artists upload their designs and get connected with theres.
If you find any infringement designs on our website, please contact us via [email protected]. We will review your report and take action accordingly.
For further information about DMCA and Intellectual Property Policy, please check this link: https://printerval.com/dmca-n12.html
We appreciate all contributions and comments of users and theres. Feel free to reach us if there is anything we can help with.
Sincerely,
Printerval Team
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
L
Lisa · 3 reviews · Experienced 2026-06-29 ·
★★★★★
Do not waste your time or your money
Do not waste your time or your money! Ordered an item never received 6 weeks later. Filed a complaint with the customer service…. Requesting a refund.
Crickets !
Disputed charge with credit card company.
Don’t use this company it’s a front.
Customer service number is fake!
Reply from printerval.com2026-08-06
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
You sent the wrong cap.
After letting you know, I was told someone would get back to me in 24-48 hours. After waiting 5 days, I asked for a refund. After writing several times, and over 2 weeks, I still have not received a refund.
Reply from printerval.com2026-08-06
Hi there,
Please accept our most sincere apologies for your unhappy shopping experience with us
As our apology, we have issued a full refund to your balance for the wrong item. It may take 5 to 7 business days for the funds to settle in your account.
Once again, we are sorry for the inconvenience
If you have any questions, feel free to contact us via [email protected].
Thanks,
Printerval Team
F
Florin Dumitru Godja · 2 reviews · Experienced 2026-08-03 ·
★★★★★
I am very satisfied with the product
I am very satisfied with the product, the quality and the speed with which I received the order. I will definitely buy from you again.
All the best
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
