printerval.com (printerval.com) has a 2.4 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 58% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
What people say
M
MARTIN WOOLDRIDGE · 90 reviews · Experienced 2026-08-03 ·
★★★★★
Great ideas for personalised items
Great ideas for personalised items, mine arrived in reasonable time allowing for the overseas posting and is exactly as i had ordered. It was beautiful we are so pleased with it. The continued follow up message on the status of our order were great.
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
D
Dawn Arnold · 3 reviews · Experienced 2026-08-03 ·
★★★★★
Truthfully what I received is not what…
Truthfully what I received is not what I was expecting and not alot for the money. It is basically a little gnome printed / laminated on a flat piece if plastic on a stake.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
B
Bash · 28 reviews · Experienced 2026-08-04 ·
★★★★★
I'll be back.
I ordered a t-shirt with a picture of The Golden Girls and thug life printed on it, and I absolutely love it.
I also got a caricature poster made up for a friend to put up in her bar, which just turned up today, ready for me to take up to Newcastle for her, and I think she'll love it, I know I do.
The customer service team were a great help, and pretty responsive considering the time of night I was making enquiries, but nothing was to much.
I'll be back Printerval.
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
M
Matt in CA · 1 review · Verified · Experienced 2026-07-24 ·
★★★★★
soooo slow
soooo slow
the shipping costs were overpriced and had I known that the order would take this, I wouldn't have bought it. I ordered the t-shirt on July 24 and still have not received it as of August 4. hopefully the product is decent, but the communication and service so far are not.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we apologize for your unhappy shopping experience with us
Upon checking, your order is still on its way (within the estimated timeframe of 5-17 business days with tracking). We will continue to push shipping for this order.
To track the current status of your order, please check via https://printerval.com/track-order
We appreciate your patience and understanding
Please check and let us know if you need further assistance via email at [email protected]. We are here to help with all of your concerns.
Thanks,
Printerval Team
J
Jeri Graves · 1 review · Experienced 2026-07-29 ·
★★★★★
Ordered 7/5 with the estimated delivery…
Ordered 7/5 with the estimated delivery date of 5-10 days. On 7/25 realized I hadn’t received the order and noticed the label had been created according USPS however was waiting for product delivery.
Reached out printerval 3times via email and once by phone. No response to either!!!
On 7/29 I received the order. Needless to say horrible customer service.
Be aware this might be an issue to allow a month for delivery!!
Reply from printerval.com2026-08-06
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
The T shirt was a kids size and the other shirt is an XXL. Neither one can be worn.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
C
Chelsea · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
Im extremely upset
Im extremely upset. My order was a complete false advertisement and I cant seem to get a hold of anyone. I didnt get what I ordered. And to be honest, im a poor person, so I had to save up to do this and it's like I literally threw my little bit of money away. So wrong.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We have replied to your enquiry via our support email address with solutions. Kindly check your inbox (and spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us again at [email protected]. We’re always happy to help.
Best regards,
Printerval Team
I ordered a reconditioned automatic movement watch and was impressed by the image shown on the Printerval website. What arrived, however, was a piece of Chinese rubbish with a cheap quartz movement and hands which were, clearly, made from the cheapest plastic. I will never use this company again and urge others who are thinking of making a purchase from Printerval, to spend their hard earned money elsewhere.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
J
Joey Tesoro · 1 review · Experienced 2026-08-04 ·
★★★★★
company just sucks..do not buy from…
company just sucks..do not buy from them. almost a month and no product.they are a scam.
Reply from printerval.com2026-08-07
Hi there,
Please accept our most sincere apologies for the inconvenience.
Your order is still on its way and is expected to be delivered in the next few days. We will continue to push the shipment for this order.
To track the current status of your order, please check via https://printerval.com/track-order
As our apology, we have issued a refund of the shipping fee for your order to your balance. It may take 5 to 7 business days for the funds to settle in your account.
We appreciate your patience and understanding
If you need further assistance, feel free to contact us via [email protected].
Thanks,
Printerval Team
I
Ian hay · 15 reviews · Experienced 2026-08-04 ·
★★★★★
Item nothing like app showed pictures…
Item nothing like app showed pictures requested refund awaiting response,
Total disappointment
Reply from printerval.com2026-08-06
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
This is so scam they’re not even squishy’s. I’ve got plastic pieces with a board a wood board and string. I do not recommend. Do not buy this.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
K
Karen White · 13 reviews · Experienced 2026-07-20 ·
★★★★★
Do not buy anything from this company…
Do not buy anything from this company the quality is terrible and the print is blurred i bought a unisex small it was that small it would fit a child i asked for my money back and they wont give me one terrible customer service terrible company I would give a 1 star
Reply from printerval.com2026-08-06
Hi there,
We sincerely apologize that we were unable to meet your expectations and for the disappointment caused by this experience.
Upon checking, our staff replied to your ticket with solution
Please double-check your inbox as well as your spam/promotion folder to ensure you don't miss any news from us.
If any issues, please reach out to us at [email protected]. We are always happy to help with all of your concerns.
Best,
Printerval team
Do NOT ORDER ANY THING FOM PRINTERVAL.,,,, I ordered a special baby item from this online Merchant and ever received my item..,,,, Total scam….. Mot I have to call my bank .
Reply from printerval.com2026-08-06
Hi there,
Firstly, we apologize for your unhappy shopping experience with us
Upon checking, your order is still on its way (within the estimated timeframe of 5-17 business days with tracking). We will continue to push shipping for this order.
To track the current status of your order, please check via https://printerval.com/track-order
We appreciate your patience and understanding
Please check and let us know if you need further assistance via email at [email protected]. We are here to help with all of your concerns.
Thanks,
Printerval Team
L
LD · 2 reviews · Experienced 2026-08-04 ·
★★★★★
An update to my saga …
An update from my initial review. With the help from Trustpilot and contact with Printerval, after 7 weeks from my order date, the packages were resent and delivered. My rating reflects my initial frustration and finally, acceptable resolution.
Any future orders will depend on the product and cost.
Reply from printerval.com2026-08-05
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
Ninja Turtle Products were not sent original packing as advertised. And very low quality products!! Images used intheir website were nothing like what they show. Very low quality. Not to mention deli ery time.
Never again.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
D
Debbie · 1 review · Experienced 2026-08-04 ·
★★★★★
T-shirt
Reasonable price, timely service, packaging was good, product was great!
Thanks!
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
T
The Bernal oficial · 1 review · Experienced 2026-08-04 ·
★★★★★
Product is cheap for the price i paíd
Product is cheap for the price i paíd . Can inreturn product and get refund? I tought it was a replica jersey .
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
D
Donna Mae · 1 review · Experienced 2026-08-04 ·
★★★★★
First of all there not real and are…
First of all there not real and are complete garbage I stopped the charge card. Secondly you should be ashamed of yourselves
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Ordered 2 shirts. Both large. Both shirts say large, but only one of the shirts is truly a large. The other has a large tag but is clearly a small in size. Can't do anything with it. Even too small for my wife. I guess my point is that even though the tag says large, Clearly by visual it isn't. The shirt should not have been sent. Should have found one that truly reflected the large tag inside. Other than that. The printing is nice.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
O
Oma Maria · 2 reviews · Experienced 2026-07-20 ·
★★★★★
Red Sox NOT for your feet
My brother-in-law is a proud Scotsman and member of the Tartan Army. He was unable to attend the Red Sox and hankered for a shirt. Viola! In no time at all a shirt was ordered and designed. In two weeks it was at our door. THANK YOU Printerval!
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
