printerval.com (printerval.com) has a 2.4 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 58% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
Easy to use the website, good product quality,arrived in a reasonable amount of time.
Reply from printerval.com2026-08-06
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us at +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
M
Man Montez · 1 review · Experienced 2026-08-03 ·
★★★★★
The hat was smashed creased that I…
The hat was smashed creased that I don't know if the creases will come out not happy the sewing that holds on the logo not good it's crease the hat
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via [email protected] or call us: +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
My one order was canceled without being notified. And first original order still has not shipped after a month.
Reply from printerval.com2026-08-06
Hi there,
Please accept our most sincere apologies for your unhappy shopping experience with us
Due to stock unavailability, we canceled your order and issued a full refund to your balance. Please double-check your inbox and account to ensure you don't miss any transactions
Regarding the other order, it is still on its way (within the estimated timeframe of 5-17 business days with tracking). We will continue to push shipping for this order.
If any issues, please reach out to us at [email protected]. We are always happy to help with all of your concerns.
Thanks,
Printerval Team
A
Alan Webb · 7 reviews · Experienced 2026-08-06 ·
★★★★★
Not a used Citizen eco drive
Watched ordered was the version with no date. Watch delivered with date. Attempted to change date, crown fell off watch. Watch is is not a used Citizen, just a very cheap knock off version. Realised this when you hear the very loud tick. I have a number of Citizen eco drive watches the tick is very quiet. Avoid if expecting a used Citizen.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Love My Purchase!My address got messed up somehow but still my order was still delivered to my front door in a timely matter!! The quality is Amazing & I am very pleased with my purchase! Thank you as it will be an Honor In wearing my cap in showing that I am a Daughter of a World War ll Veteran!!!
Thank you!
Sincerely
Jan Bladorn
Ordered for my nephews Birthday and had it personalized. Arrived today and couldn’t be more pleased. Personalization is part of the shirt not vinyl iron on letters. Very high quality. He’s going to love it.
A
Ann Medicus · 1 review · Verified · Experienced 2026-07-14 ·
★★★★★
Never received items
Never received items.
DID NOT RECEIVE
Reply from printerval.com2026-08-06
Hi there,
Thanks for your feedback, and we understand your concern here.
Upon checking, we need your confirmation before processing your order.
We tried to contact you earlier, but we have not heard back from you.
Please double-check your inbox as well as your spam/promotion folder to ensure you don't miss any news from us.
If any issues, please reach out to us at [email protected]. We are always happy to help with all of your concerns.
Best,
Printerval team
I ordered almost a month ago and still have not received my order. Package has been stilling in Everett WA for 5 days with no update or communication from the seller or package handler. Very unfortunate.
Reply from printerval.com2026-08-06
Hi there,
Firstly, we apologize for your unhappy shopping experience with us
Upon checking, your order is still on its way (within the estimated timeframe of 5-17 business days with tracking). We will continue to push shipping for this order.
To track the current status of your order, please check via https://printerval.com/track-order
We appreciate your patience and understanding
Please check and let us know if you need further assistance via email at [email protected]. We are here to help with all of your concerns.
Thanks,
Printerval Team
I paid extra postage for quick delivery but it took over a week. The glass I purchased was shown in a case which I didn’t receive and the glass looked nothing like the one in the picture. Very disappointed and won’t purchase from them again
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
The actual product was very disappointing..... I thought I was buying a funny personalised gnome , ok once delivered as a tiny acrylic stick, that looked nothing like the person the gift was intended for and checking the description, I clearly was mistaken ! But £25 ..... is absolutely ridiculous and clearly the product is misrepresented! I bet many others have made the same mistake! Will never buy from this company again
Reply from printerval.com2026-08-06
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Package never arrived, probably delivered to the wrong address.
Reply from printerval.com2026-08-07
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
D
Duff · 3 reviews · Experienced 2026-08-05 ·
★★★★★
2 weeks to deliver
2 weeks to deliver, thought it was faster than expected. Nice jersey will shop here again.
M
Michael Murphy · 1 review · Experienced 2026-07-15 ·
★★★★★
Crappy printing
Crappy printing, poor customer service.
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Perfect service, fast delivery. Poster came in perfect quality and condition.
r
ronald Jackson · 1 review · Experienced 2026-08-06 ·
★★★★★
BUYER BEWARE
BUYER BEWARE
The ring on the picture is not what i got you sent me a cheaply made ring with a sticker on it buyer beware I would not buy this again I thought i wouldn't get screwed in the return process I would send it back
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
F
Fiona Jones · 1 review · Experienced 2026-08-06 ·
★★★★★
When the order came I was massively…
When the order came I was massively disappointed. I thought I was ordering actual gnomes based on the advert photo not a tiny acrylic flat plaque piece
Reply from printerval.com2026-08-07
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE. (Please be advised the shipping fee is optional, we would appreciate it if you could support us with this fee).
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Ordered and paid for something at the beginning of June for a birthday in August. Still waiting for the item on the 6th of August. Rubbish.
Will be asking for a refund through my credit card company. Order number is UK02545018. Check your emails - I have emailed you twice recently about this order. Your service is rubbish and customers need to know that.
Reply from printerval.com2026-08-07
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please leave your order number here or call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
