PRO Import Tuners.com

We have no records of this review being a genuine order experience with us. It could have been meant for a different company.

Brian, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Randal, Thank you for the feedback, we appreciate it! Reviewing your order, the parts definitely arrived before this review was done. The order was placed on 9/2, when we were closed for the weekend. The order was processed through on the following Monday, 9/4 when we opened for the week. The order was processed the same day and tracking was sent to you the following day on 9/5. The parts were delivered via FedEx on Wednesday 9/6. All shipments are covered under warranty and insurance in case they are damaged, lost, or incomplete. However, we never received notification from you that it never arrived. If this is the case, please ensure to contact us and our team will work to help resolve the issue. If you did receive the part, please consider revising the review to reflect this. Best Regards, Customer Care

Ryan, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that the issue was resolved so quickly. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

Thank you for the positive review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Dallas, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your order. We do what we can to always provide the best possible service, parts, and shipping. We'll continue to provide the best possible place to shop for your upgrades. Please let us know if you have any other questions. Best Regards, Customer Care

Jurgen, Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Naya, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

Grant, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

Jean, Thank you for the feedback, we greatly appreciate it! Please do note that these are entry level coilovers, which do not offer damper adjustability, but offers camber plates and are mostly designed to be much stiffer for better handling and aggressive looks. Without damper adjustability, the ride is very stiff which is great for handling, but trades off comfort. Do also note that how a suspension feels is personal to the individual and though many of our customers enjoy it, it may not suit everyone's personal preferences. In general, coilovers with damper adjustability are highly recommended if you wish to have both a stiffer ride, but maintain some level of comfort. Again, we have sold plenty of these coilovers over the years with great results. If you do have any questions or comments regarding these or other parts, don't hesitate to contact us, we'll do what we can to help. Best Regards, Customer Care

Greg, Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Joseph, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

Matthew, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Dustin, Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Mei, Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Liam, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Matthew, I am sorry to hear that you had some issues with the installation and use of the product. In general, the advice provided initially is accurate. It is not uncommon for slight errors or even areas not properly cleaned to cause this issue. This is why we offer a discount for replacement tape as it is the easiest solution and generally resolves the problem. However, we do also understand that other issues such as warping or manufacturer defects can exist as well. I notice that we were never told that the tape did not hold again. In these types of situations, we would handle the issue a different angle. If the item continues to cause issues, we would investigate it further and help resolve the issue with even a potential warranty replacement. If you have not contacted us regarding this, please ensure to do so. We are always here to help as best we can and will work with our customer to have a resolution. If you have not contacted us yet, I will have a rep contact you as well. We work hard to ensure our customer are happy with the product, with the service, or a resolution if unfortunately, something does not work for them. If after things are resolved you feel different about how it was handled, please consider revising your review. Best Regards, Customer Service

Scott, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We also take care to ensure our customers are getting the parts they need and will fit. Please let us know if you have any other questions. Best Regards, Customer Care