Punk Design Shop is founded for the sole purpose of providing you with the most inspired Punk, Gothic,Steampunk apparel that bring out your unique character
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the wonderful quality of the clothing and state that items match online descriptions perfectly. Buyers appreciate the exceptionally fast delivery service and are very happy with how securely everything is packaged. Shoppers truly love the unique garment options and beautiful designs that easily suit various special events.
However, some people mentioned that certain items did not fit correctly, noting they were a bit too wide or required ordering a different size. Reviewers also occasionally experienced minor delivery delays when ordering special items or during specific holiday periods.
The dress did not fit. I have looked on the website for a return address. I emailed to get a return address and I have received no response.
Punkdesign 回复2024-05-31
Dear customer:
I checked our emails and we replied to you this Monday.Did you get our email?I've emailed again.
Please check if it went to spam?We apologize for it.
We will resolve your problem as soon as possible,please check your email and reply.
Thanks,
punkdesign.shop
The products I ordered were of good quality and the price was reasonable. Throughout the process I received emails regarding the status of the order, which I received in a short period of time (less than two weeks). I totally recommend it!
The choker/necklace broke as soon as I took it out the bag..
Punkdesign 回复2024-04-10
Dear customer:
We apologize for this. We have processed the refund. Please check. We will double-check the item next time before shipment.
Our customer service contacted you as well.
Feel free to let us know if there is anything we can help with.
I wish you a happy day.
Thanks,
punkdesign.shop
The product was great. But the freight was slow, and I wasn't notified of unavailable products until a couple of weeks after ordering. However - postage was cheap so pretty good really.
Misleading product page, not cotton, cheap polyester
Specifically ordered because it said cotton but it is 100% cheap polyester made in China. Pockets not sewed on all the way and a zipper that barely works. Plus I don't want to wear polyester it's not good for us or the planet. Please make your clothes cotton and correct the description in the meantime.
Punkdesign 回复2024-03-07
Dear customer:
We are sorry that our product didn't satisfy you. Our customer service has reached out to you to find out about your problem. Please check your email. We will resolve your issue as soon as possible.
Thanks,
punkdesign.shop
Nice website and fast shipping. I orded a dress and a necklace, the necklace chain broke the second i tried it on. Its an easy fix but still annoying. The dress is as shown on the website but it has a really wierd sewn shape at the hips, again its a easy fix if you can sew.
Well I received one of the two ordered items and it says they were both delivered. And the tracking number isn't a "active number" so I have no way to access or contact somebody about my package.
Punkdesign 回复2023-12-07
Dear customer:
We have emailed you, and please check. We shipped your items separately and emailed you before, but we are sorry that we didn't receive your reply. Please check your email (including spam emails). We sent the tracking number again.
Feel free to contact [email protected] if you still haven't received the tracking number and inquiry URL. We apologize for this.