North American Investigations

Jocelyn, It was a pleasure dealing with you. I am glad we were able to assist you especially under the circumstances and time crunch. I really appreciate the review, thank you.. Good luck in court, I am sure you will win. Kind Regards, Darrin

M, It was a pleasure dealing with you and your team. I am glad we were able to get the needed information as you really needed to make some changes. I wish you the best and certainly appreciate your time in giving me a review. I know how busy you are. Thank you again! Kind Regards, Darrin

Thank you so much for the review Lucy it is greatly appreciated. I wish you the best Kind Regards, Darrin

Nora, thank you so much for the review. We know each other for a long time and finally you needed me to investigate a matter for you. I am glad I was able to help. Kind Regards, Darrin

Diane, It was a pleasure dealing with you and your husband. I am glad we were able to help answer your questions with some facts. I really appreciate the review. I wish you both the best in all your endeavors. Kind Regards, Darrin

S, Thank you for the review. I am glad I was ablate help and make sure you did not hire the wrong person especially care for your child. Be well. Kind Regards, Darrin

K, Thank you so much for taking the time to write such a great review, it is greatly appreciated. It was a pleasure dealing with you although I know you were going through a difficult time. I wish you all the best. Be well. Kind Regards, Darrin

You were sent your Report of Investigation on 5/22/19 of what we were paid to do. After the receiving the Report you emailed other requests which were outside the scope of the paid investigation. I am sorry to read this review and I want the opportunity to explain what transpired. You hired us for two separate investigations: one on 5/3 and one on 5/6 1. First Investigation : We spoke on May 3rd you explained that a two separate men where you reside have been stalking, harassing and making your life difficult. You were told by these people that a young girl who was promiscuous lived there before you (at least 9 years ago) and they ran her out. You wanted to try to find her to see if you could corroborate if she experienced this same behavior against you as you had a small claims case since the Police would not help you. I explained that there were two ways of investigating the matter, the first was conducting an internal investigation in an effort to see if we could identify this particular female. The second option was to conduct field work which would comprise of canvassing, locating and speaking to possible witnesses as well as numerous other related services. You opted to start with the first option. I not only verbally explained to you prior to taking your payment that this was difficult due to the age and limited information but put this in our written agreement which you signed prior to remitting payment. I was extremely clear. Additionally, the people who told you there was this female were people you believed were acting against you, This information provided to may have been all false. We investigated the matter and located many prior tenants but none matching the criteria you gave us. I understand that what you have experienced is frustrating to say the least but we did put the time and effort into investigating the matter. We updated you, we provided you a report. We did not solve the investigation but at no time did we act unprofessional nor dishonest with you, as a matter of fact you always thanked us after to speaking with us and we did not even know you were upset until we saw this review. I would of been more than happy to discuss any of your feelings and the investigation. 2. You hired us again on 5/6. The second investigation was to conduct two background checks to uncover to determine if these individuals possessed a criminal record. We conducted the NY Statewide search as agreed and provided you the results in addition to the other information we obtained. You requested and paid us to conduct these searches in which we did. If you already possessed the same information that has no bearing on what we did. You asked us to conduct the checks and we did. We get paid for our time and efforts. Again, I am sorry for what you have stated you have been experiencing but we conducted exactly what was discussed and clearly agreed to in writing. Moreover, I called you a few time with the calls never being returned. After reading this I hope understand that at no time were we unprofessional or dishonest with you as a matter of fact I feel we treated you with respect and understanding. I am open to speaking with you on a call. I do not want any client to feel upset but I laid out the expectations clearly and fulfilled what was agreed to.

Pete, Thank you very much for taking the time to review us as It is greatly appreciated. I am grateful for your kind words. It was a pleasure dealing with you and I am glad we were able to gather the evidence you needed. I wish you the best! Sincerely, Darrin

D, Thank you very much for the review! I really appreciate the time you took to write such an eloquent review. You were a gentleman throughout the whole process and as sympathetic to the situation I am, I know everything will work out for you. I wish you the best in all your endeavors. Sincerely, Darrin