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公共及地方服务

Records Finder

67 条评价

4.067 条评价
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关于 Records Finder

数据更新
网站
recordsfinder.com
分类
公共及地方服务
所在地
United States · Boston
状态
待认证
近 12 个月
67 条评价
差评回复率
100%(13/13 条)
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Records Finder靠谱吗?

Records Finder(recordsfinder.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 67 条用户评价,属于公共及地方服务分类,口碑良好。73% 的评价为 4 星及以上,16% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Michael wolf Jr · 写过 1 条评价 · 已认证 · 体验于 2026-03-29 ·

你很专业...

您很专业并且清楚发生了什么以及如何执行

Records Finder 回复2026-03-30

Hello Michael, Thank you very much for your positive feedback. We’re delighted to hear that you found our communication professional and clear, and that the process was easy to follow. Ensuring our customers feel well-informed and supported every step of the way is a top priority for us, so your comments are truly appreciated. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

T
Taniece Morris · 写过 1 条评价 · 已认证 · 体验于 2026-03-27 ·

他非常愿意提供帮助并有一个……

他非常乐于助人,态度也很好。

Records Finder 回复2026-03-28

Hello Taniece, Thank you for your wonderful feedback! We're so glad that our representative, Jai, was helpful and maintained such a positive attitude. We'll pass along your kind words. He'll be happy to hear your positive feedback. If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe! Sincerely, Jehoany Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-03-16 ·

我花 5 美元购买了一次性服务,然后……

我以 5 美元的价格购买了一次服务,但在 3 个月的时间里,我每月被收取 25 美元的费用,直到最后我发现了这一服务。 服务本身也没有提供太多信息,所有信息都可以在公共资源中找到

Records Finder 回复2026-03-24

Hello Alexandr, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and understand your concern regarding the unexpected charges. This is certainly not the experience we aim to provide. We can confirm that your account has already been reviewed by one of our agents and a refund has been processed. Please allow 3–5 business days for the funds to be reflected in your account, depending on your payment provider. We would still like to look further into the billing issue and your concerns about the value of the service. Your feedback is very important to us and helps us improve what we offer. We sincerely apologize for the inconvenience caused and appreciate your patience. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-03-23 ·

代表很棒

代表很好地回答了我所有的问题和担忧

Records Finder 回复2026-03-24

Hello Chanda, Thank you very much for your 5-star review. We’re delighted to hear that our representative was able to answer all your questions and provide the support you needed. Delivering attentive and helpful service is very important to us, so your feedback is greatly appreciated. If there’s anything else we can assist you with, please don’t hesitate to reach out. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

c
customer m · 写过 1 条评价 · 已认证 · 体验于 2026-03-21 ·

我已经要求退款,他们……

我已要求退款,他们很友善并处理了付款

Records Finder 回复2026-03-24

Hello, Thank you very much for your kind 5-star review. We’re pleased to hear that your refund request was handled promptly and that you found our team helpful throughout the process. Providing efficient and courteous service is very important to us, and your feedback is greatly appreciated. Should you require any further assistance, please do not hesitate to get in touch. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-03-22 ·

一家非常诚信的机构

1. 我的问题得到了非常满意的解决。 2.该机构行事诚信。在确认我没有收到他们的服务后,他们退还了我的所有费用并取消了任何未来可能产生的费用。

Records Finder 回复2026-03-24

Hello Yuanbing, Thank you very much for your wonderful 5-star review and for your kind words about our integrity. We’re delighted to hear that your issue was resolved to your satisfaction. Acting with transparency and fairness is extremely important to us, so we’re glad we could promptly address the situation, issue your refund, and ensure no further charges were applied. Your feedback truly means a lot to our team. If there is ever anything more we can assist you with, please don’t hesitate to reach out. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

R
Rebecca Clemmons · 写过 5 条评价 · 已认证 · 体验于 2026-03-13 ·

优质的服务!

优质友好的服务!

Records Finder 回复2026-03-14

Hello Rebecca, Thank you for your 5-star review! We're delighted that you received excellent and friendly service. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again. Have a great day ahead, and stay safe! Sincerely, Jehoany Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

T
T&M Hayes · 写过 1 条评价 · 体验于 2026-02-05 ·

我使用 Records Finder 的体验非常好! 🙃

我使用 Records Finder 的体验有些不便,但这并不是由于管理或应用程序本身,我的儿子患有自闭症谱系障碍,而且还是个青少年,他正在从事一个与法律和犯罪记录相关的项目。在此过程中,他和一位同学发现了 Records Finder 并无意中登录,没有意识到我的借记卡已链接到我的笔记本电脑。因此,当免费试用结束时,我的帐户中扣除了 24.95 美元。在我的银行对账单上注意到这笔费用后,我立即研究了情况并联系了客户服务,简要概述了所发生的情况。客户服务代表 Jehoaney 很快就为我提供了帮助,他告诉我我的帐户已被取消,24.95 美元将立即退还。尽管我没有亲自使用他们的服务,但我的问题得到解决的专业和高效给我留下了深刻的印象。我肯定会向我的家人和朋友推荐 Records Finder,因为我知道他们的客户服务团队致力于帮助客户。再次感谢!

Records Finder 回复2026-03-13

Hi, Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic weekend, and stay safe! Best, Lovely Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

L
Lulu Hellings · 写过 4 条评价 · 已认证 · 体验于 2026-03-13 ·

该网站非常容易使用

该网站非常容易使用,搜索记录非常准确。良好的价值和价格,结果立即显现。客户支持具有快速响应和帮助。我有很好的经历

Records Finder 回复2026-03-14

Hello Lulu, Thank you for your kind words! We're glad you found our website easy to use, the search results accurate, and the reports delivered quickly. It's also great to know our customer support team was responsive and helpful. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at your convenience. Have a nice day ahead, and stay safe! Sincerely, Jehoany Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-03-12 ·

斯蒂芬妮提供了惊人的帮助!

Records Finder 回复2026-03-13

Hello Zahiana, Thank you very much for taking the time to leave us a 5-star review. We truly appreciate your kind feedback. We are delighted to hear that Stephanie was able to assist you and provide such a positive experience. Our team is committed to delivering the highest level of service, and it is always rewarding to know when one of our colleagues has made a meaningful difference. Your comments will certainly be shared with Stephanie and the rest of the team. Thank you again for your support, and please do not hesitate to reach out if we can assist you further in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

S
Samantha · 写过 1 条评价 · 已认证 · 体验于 2026-03-10 ·

我很感谢他们的客户服务……

我感谢客户服务的快速服务!我也感谢您对我的关心的认可!

Records Finder 回复2026-03-11

Hello Samantha, Thank you very much for taking the time to share your 5-star review. We sincerely appreciate your kind feedback regarding our customer service team. It is wonderful to hear that you were satisfied with the promptness of our service and that your concern was acknowledged and addressed appropriately. Providing efficient and attentive support to our customers is very important to us, and your comments are truly appreciated. We are grateful for your support and look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

J
Juanzeno · 写过 1 条评价 · 已认证 · 体验于 2026-03-07 ·

格里好经纪人

Records Finder 回复2026-03-09

Hello Juan, Thank you very much for taking the time to share your 5-star review. We truly appreciate your kind feedback. We are delighted to hear that you had a positive experience with Gerry, and we will be sure to pass along your compliments to him. Your support means a great deal to us, and we are always here should you need any further assistance. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

M
Mark · 写过 4 条评价 · 已认证 · 体验于 2026-03-04 ·

冠军客户服务

关于每月向您收取 24.95 美元费用的持续协议的披露应该更加明显,但是取消和退款很快,没有任何问题,我的助手 Danile 很有礼貌,友善和关心。干得好,丹尼尔,你应该加薪。 马克·麦考密克

Records Finder 回复2026-03-05

Hello Mark, Thank you very much for taking the time to share your 5-star review. We truly appreciate your feedback and your kind words. We are pleased to hear that your cancellation and refund were handled promptly and without difficulty. Providing a smooth and respectful customer experience is very important to us, and we are delighted to know that Daniel assisted you with courtesy, kindness, and care. Your recognition of his efforts means a great deal, and we will be sure to pass along your compliment to him. We also sincerely appreciate your feedback regarding the visibility of the $24.95 monthly agreement disclosure. Insights like yours are valuable and help us continue improving the clarity of our communication with customers. Thank you again for sharing your experience, Mark. We greatly value your feedback and support. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

c
customer · 写过 2 条评价 · 体验于 2026-02-27 ·

完全是废话

Records Finder 回复2026-03-02

Hi Anton, I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://recordsfinder.com/terms. I've reviewed your account and can confirm that it has been canceled and two refunds were processed. Rest assured, our company will no longer bill you. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

F
Floyd · 写过 1 条评价 · 体验于 2026-02-24 ·

误导,未提供信息

他们会给你什么信息完全误导,我需要车辆的所有权信息,但他们没有提供......不要使用这项服务,这完全是浪费钱。

Records Finder 回复2026-02-25

Hello Floyd, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. At present, we have been unable to locate an account under the name provided in your review. To properly investigate this matter and offer further assistance, we kindly ask that you contact our support team with your order number, the email address used at the time of purchase, or any additional relevant details so we may link your review to the corresponding account. We remain committed to transparency and customer satisfaction and look forward to resolving this matter once we receive the necessary information. Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

N
Nathaniel Mcclarin · 写过 1 条评价 · 已认证 · 体验于 2026-02-19 ·

客户服务代表是……

客户服务代表非常乐于助人且有礼貌,作为一名老年人,我非常感谢她的好意

Records Finder 回复2026-02-20

Hi Nathaniel, Thank you for taking the time to give us a review. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

B
Belinda Bell · 写过 1 条评价 · 已认证 · 体验于 2026-02-18 ·

它没有显示损坏的地方......

它没有显示事故中的损坏情况,但我确实喜欢它为您提供的有关汽车的信息

Records Finder 回复2026-02-18

Hello Belinda, Thank you for your review and for sharing your thoughts with us. We understand your concern about the accident details not showing the specific damages. Your feedback is valuable, and we will share it with our team as we continue working to improve the information we provide. We’re glad you found the rest of the vehicle information helpful. If you have any additional suggestions or questions, please feel free to reach out. Have a wonderful day! Sincerely, Meliza Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

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Tiffani Vincent · 写过 1 条评价 · 已认证 · 体验于 2026-02-14 ·

退款

我和一位女士一起工作。在我不知道我注册了 7 天试用版后,她给了我退款。她竭尽全力,为我完成了这一切。谢谢。

Records Finder 回复2026-02-16

Hello Tiffani, Thank you very much for your 5-star review and for taking the time to share your experience. We are pleased to hear that we were able to assist you with the refund regarding the seven-day trial. Providing clear information and effective support to our customers is very important to us, and we are glad we could resolve this matter to your satisfaction. Your kind words are truly appreciated. Should you require any further assistance in the future, please do not hesitate to contact us. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

D
Daric Washington · 写过 2 条评价 · 已认证 · 体验于 2026-02-11 ·

有史以来最好的服务!

与我交谈的代表非常善解人意、专业且有礼貌。

Records Finder 回复2026-02-12

Hello Daric, Thank you very much for your 5-star review. We sincerely appreciate you taking the time to share your experience. We are delighted to hear that the representative you spoke with was understanding, professional, and courteous. Providing exceptional service is extremely important to us, and it is always rewarding to receive such positive feedback. Your kind words will be shared with the team, and we truly value your support. Please do not hesitate to contact us if we can assist you further in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-02-10 ·

我以 2.99 美元购买了搜索,然后……

我花费 2.99 美元购买了搜索,但并不知道它包含自动订阅。在注意到意外的 24.99 美元费用后,我联系了客户服务。他们迅速回复,解释了费用,并退还了金额,对此我表示赞赏。该服务本身就像广告中所宣传的那样,并且有关订阅的更清晰的前期沟通会让它变得更好。

Records Finder 回复2026-02-11

Hello Nina, Thank you for taking the time to share your feedback and for your 4-star review. We appreciate you bringing this matter to our attention. We’re pleased to hear that our customer service team was able to respond promptly, clarify the charge, and issue a refund. We’re also glad that the service itself met your expectations and worked as advertised. Your comment regarding clearer upfront communication about subscriptions is well noted. We value this feedback and are continuously working to improve transparency and the overall customer experience. Thank you again for your review and for giving us the opportunity to improve. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.recordsfinder.com +1 833-922-2315