RedteaGO - eSIM

Don't waste your money

Rating is 0/5 as I did not get any service (internet or from the service team) from RedteaGO. I bought a data package prior to departure from Canada, going to Serbia and Romania. RedteaGO's website indicates that their data package time period starts when one connects to the local network for the first time / activates the esim for the first time. When I connected to the local network in Serbia (6 days after buying the data package), I was unable to connect to the internet, despite following all the instructions from redteaGO. I emailed the redteaGO service team that, following a couple of emails, concluded that my data package had already expired (despite still being within the data package period). The service team suggested I buy another data package and then they would be able to assist me to get internet access. When I informed the service team that my current data package is still active (day 6 post buying the package) and hence there was no need need to buy another data package, there was no reply to this. They also had no real reply to why redteaGO does not indicate on their website (or when you buy the data package) that the actual activation of your data package starts when you buy the data package and not when you first connect to the local network / activate it. The reviews of redteaGO suggest that they provide some customers with superb service. I was not not one of those customers. I would not waste my money on redteaGO again. May 2023.