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RedteaGO - eSIM

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关于 RedteaGO - eSIM

数据更新
网站
redteago.com
分类
电子与科技
所在地
新加坡
状态
待认证
近 12 个月
25 条评价
差评回复率
88%(21/24 条)
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商家自述

RedteaGO is an eSIM travel App for you to stay connected anytime, anywhere. We provide global data plans in over 180+ countries & regions at truly local rates, all via eSIM-compatible smartphones and tablets. RedteaGO offers global connectivity via one App. With us, the world is at our fingertips.

以上内容由商家自行提供,未经平台核实。

RedteaGO - eSIM靠谱吗?

RedteaGO - eSIM(redteago.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 61 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:57% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 88% 的差评;近 12 个月新增 25 条。数据最后更新于 2026-10-24。

用户怎么说

I'd give RedteaGo a solid 5/5 Star after a month of use

I used it in Tokyo. The speed wasn't super-fast, and some of the plans are just LTE, not 5G. For daily stuff, it was fine, but it got a bit slow on the subway. If speed is a big deal for you, just contact their support to Change to a Other plan (I heard they've updated everything to 5G Plan for Japan now, anyway). The main reason I rate it so high is the price. RedteaGo is the cheapest eSIM I've ever used! Honestly, the low price completely makes up for any small issues, so I still give it a great rating.

US eSIM. Data OK, Phone number didnt work.

Appeared to be a good price for US data and US phone number eSIM. The data side was fine, the US phone number never really worked. I managed one call to another RedTeaGo number but after that no luck at all on any number. My wife also picked the same provider and had the same experience with a different model of phone.

RedteaGO - eSIM 回复2025-10-15

We sincerely apologize for the trouble you experienced with the US phone number on your eSIM. Please make sure that when making a call, you’ve switched your default line to the RedteaGO eSIM, this step is required for calling to work properly. If you already did that but the issue still occurred, kindly reach out to our support team at [email protected]. We’ll look into it right away and provide compensation for the inconvenience.

Esim not working in Turkey

Purchased Esim and activated before leaving UK. Did not work despite trying everything. Need a refund. Would not recommend

RedteaGO - eSIM 回复2025-10-11

Dear Customer, We’re really sorry to hear that your eSIM didn’t work during your trip to Turkey. That’s definitely not the experience we want for our users. Currently, network access in Turkey can be complicated due to local regulations. We’re very sorry for the inconvenience this caused and appreciate your understanding. Please contact us at [email protected] with your order number, and our team will help you check the activation record and process a refund promptly. Thank you for sharing your feedback. We truly appreciate it and will continue to improve our service to make travel connectivity smoother for everyone. RedteaGO Team

I bought e-sim for sms for one year

I bought e-sim for sms for one year. But it is not possible to get sms for WhatsApp. No payment refund , they accept.

RedteaGO - eSIM 回复2025-08-27

We sincerely apologize for the inconvenience and frustration you’ve experienced. Due to local policies, this issue may occasionally occur in certain regions (such as China). Please contact our customer service team at [email protected] with your account details, and we’ll promptly process your refund. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

My phone recently shut off,

My phone recently shut off, and I got sick of downloading different “free texting apps” that all had ads and were a pain in the butt, and I still would need Wi-Fi to use my phone! But not since I downloaded RedTeaGo! I’ve been able to use my phone anywhere I go now, without Wi-Fi, because it provides data services for SUPER CHEAT PRICES! Went from paying $75 a month phone bill to maybe $6 a month, all thanks to RedTeaGo! Life saver!!

Warning to potential users - unable to transfer eSIM

Warning to potential users - once the RedteaGo eSIM is activated on a device it cannot be transferred. If the device used upon activation is not available the eSIM cannot be transferred and any remaining credit and data will be lost. ReedteaGo made no attempt to provide a refund or additional eSIM, pathetic service. Update - after elevating my issue and numerous emails without any resolution or offer of any assistance, the Service team have agreed to reimburse the outstanding balance of my account. A great outcome achieved, however doesn’t address the issue of being unable to transfer eSIM to another device and this limitation should be considered when purchasing an eSIM through RedteaGO.

RedteaGO - eSIM 回复2025-07-01

Dear Ross, We sincerely apologize for the trouble you've experienced. Due to current eSIM technology standards, once an eSIM is activated on a device, it unfortunately cannot be transferred to another. We understand how frustrating this can be, and we’re truly sorry for the inconvenience. To help make up for this, we’d be more than happy to convert your remaining unused data into credits and return them to your RedteaGO account. You’ll be able to use these credits to purchase a new plan on your new device. Please feel free to reach out to our support team with your account details, and we’ll take care of the rest. Thank you so much for your patience and understanding.

I was looking for a good data only…

I was looking for a good data only solution for more then 30 days for the USA. Finally I found readtea and ordered the 90 days 20Gb e-sim package. Installation was a piece of cake and once I got to the USA activating the e-sim and it worked immediately and very good. I used it for email - facebook, banking and Google maps navigation. A 5 star rating very well deserved at a very good price.

Customer service issues need sorting

Ok so i had issues with my sim i sent 2 emails to the customer service address and got no response. Trick is to send your email to where it says feedback in the app they were super quick at responding. Not much use to me as I'd bought another esim and have been in Turkey for 4 days and only afew days left.

RedteaGO - eSIM 回复2025-06-17

Dear Customer, We sincerely apologize for the inconvenience you experienced with our customer service. We take this matter seriously and truly appreciate you bringing it to our attention. Your feedback is important to us, and we are actively working to improve our support processes to better serve you. If you have any further concerns or need assistance, please don’t hesitate to reach out via the in-app live chat or email us at [email protected].

Unbeatable e-sim rates

This app has unbeatable rates for e-sim in several countries. I've used it in the US, Europe and Asia, with no fuss at all. The app is also very intuitive and stable. I always find a plan that suíts my needs. E-sim installation procedure is also very straightforward, and you can monitor usage and top-up your credit easily through the app or on their web site.

RedTeaGo Poor Support

Had a problem with their South America eSIM, and their support was useless. Each time they replied it would be like starting over again. They even accused us in being in the US (San Antonio) not Chile, San Antonio as for the reason. Obviously they don’t know how to Google or provide higher level of support. I have found the solution which I will not share. Airalo had the same issue but they figured it out. It wasn’t my phone or settings. Better to support a company that provides proper service support.

RedteaGO - eSIM 回复2025-02-24

We're really sorry to hear about your frustrating experience with our support. As a long-time customer, you deserved much better, and it's disappointing to learn we missed the mark. We completely understand how frustrating it can be when you have to explain the issue multiple times without immediate help. Your feedback is invaluable, and we are already evaluating how we can improve to prevent these types of experiences in the future. Thank you for taking the time to share your concerns, and we genuinely appreciate your continued support. We're working hard to make things better and hope to offer you a much smoother, more efficient service going forward. A member of our team will be in touch with you soon to discuss a suitable compensation for the inconvenience.