Warning to potential users - unable to transfer eSIM
Warning to potential users - once the RedteaGo eSIM is activated on a device it cannot be transferred. If the device used upon activation is not available the eSIM cannot be transferred and any remaining credit and data will be lost. ReedteaGo made no attempt to provide a refund or additional eSIM, pathetic service. Update - after elevating my issue and numerous emails without any resolution or offer of any assistance, the Service team have agreed to reimburse the outstanding balance of my account. A great outcome achieved, however doesn’t address the issue of being unable to transfer eSIM to another device and this limitation should be considered when purchasing an eSIM through RedteaGO.