Remitly

Hi there, we're sorry to hear your recipient hasn't confirmed receiving the funds and that the bank details aren't displaying clearly for you — we understand how concerning this is. You can double-check your transfer status and review the recipient info recorded on your order under Activity in the app, as explained at https://help.remitly.com/hc/en-us/articles/360000305886-How-do-I-check-the-status-of-my-transfer. Please reach out to us at www.remitly.com/support so our team can pull up your transaction and verify the destination account details with you directly.

Hello Yashwantha, we hear your frustration regarding your pending transfer and the inconvenience of having to call customer service repeatedly. We want to help move this forward so your money reaches its destination safely, and you can view step-by-step instructions on tracking payout confirmations at https://help.remitly.com/hc/en-us/articles/360001382407-How-long-does-a-transfer-take. Please reach out to us directly at www.remitly.com/support so an agent can review your account history and assist you with next steps.