Remitly

Hi, we're glad you like using the app, but we understand how confusing it is when the exchange rates or AED 5 fees shown in Google search results don't match what you see in the app. Search engine preview prices can sometimes lag behind our real-time exchange rates, though the app always reflects the most up-to-date fees and rates before you confirm your transfer. You can read more about how our pricing works at https://www.remitly.com/us/en/help/article/costs. If you have questions about a specific rate, our support team is ready to help at www.remitly.com/support.

Hi there, we understand how frustrating it is to hit a $1,000 sending limit when you have the funds available in your bank account and need to send more. To protect your account and comply with financial regulations, sending limits are set based on verification tiers. Our support team is also available at https://www.remitly.com/ae/en/help to help guide you through raising your sending tier.